Fantastic Experience
October 06, 2011

Fantastic Experience

Every other review I have read on Whiteflash basically sums up my experience with them. Just utterly fantastic. From the very first call I received from Traci till the very end, it was nothing but a pleasurable experience. All of my expectations were met, actually they were well exceeded. I can't praise Traci and the rest of the team enough. Prices were very competitive but its the service that sets them apart from others. I had been looking for a ring for my now fiance for about 1-2 months and was a bit tuckered out with the process, but Traci came to the rescue. I would say that my buying experience was rather quick and painless, at first I had one setting in mind but Traci was able to guide me towards that one that I ended up buying, and I am grateful for that as my fiance was ecstatic with the ring and the design. During the process, they even sent me pictures of the ring before it was sent out, like actual pictures of the ring, this blew my mind away as it didn't even cross my mind to ask or to expect pictures. I even had a special request for a different shot of the ring which the photographer so graciously was able to accommodate. Dealing with the different individuals who were involved in the shipping was quick and painless. They were able to quickly change the Fed-Ex receiving location and did so with such quickness and efficiency. I just remember that I emailed them around 7 pm and did not expect a response until the next day, but within 15 minutes an email response arrived. I am one of those people who thinks service is key, but getting the best value for my money overrides that. With Whiteflash, the price is as competitive as can be and the service is the icing on the cake! I want to personally thank Traci once again for helping guide me through this process, she is such a pleasure to work with and if any of my friends are ever in the market for a ring, I will absolutely be recommending Traci and Whiteflash! Thank you again!
Yang C, California, USA

RECENT REVIEWS

My boyfriend and I had an exceptional experience purchasing my engagement diamond from Whiteflash.
August 03, 2026
After spending weeks researching diamonds and comparing countless options, we ultimately chose a 1.72ct A CUT ABOVE® round brilliant diamond, and it exceeded every expectation. The sparkle, brilliance, and precision of the cut are simply breathtaking. As beautiful as the photos and videos were, seeing the diamond in person was on an entirely different level. What truly set Whiteflash apart, however, was the outstanding customer service. Becca was incredibly knowledgeable, patient, and responsive throughout the entire process. She answered all of our questions, provided honest guidance without any pressure, and helped us feel completely confident in our decision. Buying a diamond online can feel intimidating, but Whiteflash made the experience seamless from start to finish. Communication was excellent, shipping was secure and prompt, and every interaction reflected professionalism and genuine care. If you're looking for exceptional craftsmanship, outstanding expertise, and customer service that truly goes above and beyond, I recommend Whiteflash without hesitation. We couldn't be happier with our experience and will gladly recommend them to family and friends. Thank you, Becca and the entire Whiteflash team, for helping make this such a special milestone in our lives.
Luft P, California, USA
I am so grateful that I found Whiteflash.
July 31, 2026
I meant to send a message last night to confirm that I picked up your package, but I was temporarily blinded by my diamond's sparkle, so I couldn't see the computer screen ;-) I am truly amazed, not only by the gorgeous diamond, but also by your presentation, and how carefully you packaged everything. I am so grateful that I found Whiteflash. It's been an absolutely pleasure. I can't wait for Angad to see the diamond in person! Thanks again!
Maribel I, Georgia, USA
The diamond earrings I purchase for my wife’s birthday came out beautiful.
July 30, 2026
I was on the fence about sizing and design, but Jennifer was very patient and helped me through the whole decision process. Excellent product and even better customer service. Whiteflash is exceptional at what they do.
Joshua B, Massachusetts, USA
We are delighted with it.
July 27, 2026
And also there was excellent feedback and information from accounts and logistics also. Overall very happy with the service. It's simply above and beyond what is available in Ireland.
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