Fantastic Experience
October 06, 2011

Fantastic Experience

Every other review I have read on Whiteflash basically sums up my experience with them. Just utterly fantastic. From the very first call I received from Traci till the very end, it was nothing but a pleasurable experience. All of my expectations were met, actually they were well exceeded. I can't praise Traci and the rest of the team enough. Prices were very competitive but its the service that sets them apart from others. I had been looking for a ring for my now fiance for about 1-2 months and was a bit tuckered out with the process, but Traci came to the rescue. I would say that my buying experience was rather quick and painless, at first I had one setting in mind but Traci was able to guide me towards that one that I ended up buying, and I am grateful for that as my fiance was ecstatic with the ring and the design. During the process, they even sent me pictures of the ring before it was sent out, like actual pictures of the ring, this blew my mind away as it didn't even cross my mind to ask or to expect pictures. I even had a special request for a different shot of the ring which the photographer so graciously was able to accommodate. Dealing with the different individuals who were involved in the shipping was quick and painless. They were able to quickly change the Fed-Ex receiving location and did so with such quickness and efficiency. I just remember that I emailed them around 7 pm and did not expect a response until the next day, but within 15 minutes an email response arrived. I am one of those people who thinks service is key, but getting the best value for my money overrides that. With Whiteflash, the price is as competitive as can be and the service is the icing on the cake! I want to personally thank Traci once again for helping guide me through this process, she is such a pleasure to work with and if any of my friends are ever in the market for a ring, I will absolutely be recommending Traci and Whiteflash! Thank you again!
Yang C, California, USA

RECENT REVIEWS

Thanks Michelle and Whiteflash!
July 24, 2026
My engagement journey was really difficult; initially I bought the diamond from Whiteflash but I wanted a hometown jeweler to make the setting. Two jewelers later and DAYS to go before I had to leave for the proposal I received the ring back from Whiteflash-they made the setting with an incredibly tight turnaround. QC and the design was absolutely on point. She was over the moon to get and wear her “prize”. I couldn’t have done any of this without Michelle acting quickly to make this all happen. Definitely tense situation on my end but Whiteflash made everything happen. And does this diamond perform-the video says more than I could.
Kevin S, Virginia, USA
The diamond earrings I purchase for my wife’s birthday came out beautiful.
July 22, 2026
I was on the fence about sizing and design, but Jennifer was very patient and helped me through the whole decision process. Excellent product and even better customer service. Whiteflash is exceptional at what they do.
Joshua B, Massachusetts, USA
The ring itself arrived exactly as described and beautifully packaged.
July 20, 2026
I recently ordered my fiancée's engagement ring through Whiteflash, and the experience exceeded every expectation. From the very first inquiry, Becca was incredible to work with — knowledgeable, responsive, and genuinely invested in helping me find the right ring. I had a specific timeframe I needed the ring by, and Becca made sure everything was handled to meet that deadline without any stress on my end. She kept me updated throughout the process, whether through detailed emails or quick phone calls, and always made herself available to answer questions. Her customer service made what could have been a nerve-wracking purchase feel completely manageable — I never once felt out of the loop. The ring itself arrived exactly as described and beautifully packaged. It's clear Whiteflash takes pride in both their product and their people. Highly recommend Whiteflash for anyone looking for quality, transparency, and a team that actually cares about getting it right.
Alex S, California, USA
The ring is great! I just proposed and she said yes!
July 17, 2026
We had a great experience with Whiteflash. We're very excited and the ring is beautiful and she really likes it. Not only did we love the ring, but also the service. We worked with Liza, and she was exceptional. She answered all of our questions, sent us videos of the ring when we weighing our options, and was very polite, professional, and responsive. I would recommend Whiteflash and Liza to anyone, they helped create a lifetime of memories for us.
Dakyung S, New York, USA