Fantastic Experience
October 06, 2011

Fantastic Experience

Every other review I have read on Whiteflash basically sums up my experience with them. Just utterly fantastic. From the very first call I received from Traci till the very end, it was nothing but a pleasurable experience. All of my expectations were met, actually they were well exceeded. I can't praise Traci and the rest of the team enough. Prices were very competitive but its the service that sets them apart from others. I had been looking for a ring for my now fiance for about 1-2 months and was a bit tuckered out with the process, but Traci came to the rescue. I would say that my buying experience was rather quick and painless, at first I had one setting in mind but Traci was able to guide me towards that one that I ended up buying, and I am grateful for that as my fiance was ecstatic with the ring and the design. During the process, they even sent me pictures of the ring before it was sent out, like actual pictures of the ring, this blew my mind away as it didn't even cross my mind to ask or to expect pictures. I even had a special request for a different shot of the ring which the photographer so graciously was able to accommodate. Dealing with the different individuals who were involved in the shipping was quick and painless. They were able to quickly change the Fed-Ex receiving location and did so with such quickness and efficiency. I just remember that I emailed them around 7 pm and did not expect a response until the next day, but within 15 minutes an email response arrived. I am one of those people who thinks service is key, but getting the best value for my money overrides that. With Whiteflash, the price is as competitive as can be and the service is the icing on the cake! I want to personally thank Traci once again for helping guide me through this process, she is such a pleasure to work with and if any of my friends are ever in the market for a ring, I will absolutely be recommending Traci and Whiteflash! Thank you again!
Yang C, California, USA

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August 17, 2026
I had such a great experience working with Becca at Whiteflash! I was looking for a very specific pear-shaped lab diamond, and she was incredibly helpful, patient, and personable throughout the process. She took the time to answer all of my questions and sent me multiple photos and videos of the stone in different lighting so I could really assess it before making a decision. Although that particular pear ultimately wasn’t the right one for me, I ended up purchasing a stunning lab diamond tennis bracelet with Becca’s help. She went above and beyond to make sure we chose the right size for my small wrist, and the bracelet was even more beautiful in person than I expected. Her customer service didn’t stop after the purchase, either. I was having trouble figuring out the secure clasp when it arrived, and she quickly sent me a video walking me through exactly how to use it. The entire experience felt personal and never pushy. Becca genuinely seemed invested in helping me find pieces I would love rather than simply making a sale. I’ll absolutely be returning to Whiteflash for future purchases and would highly recommend working with her!
Lisa C, California, USA
My fiancée loves the ring and couldn't be happier.
August 16, 2026
I am located in Florida and completely satisfied with my experience in purchasing an engagement ring with Whiteflash. I mainly worked with Becca who is extremely knowledgeable and was patient with me while explaining certain differences. My fiancée loves the ring and couldn't be happier. I'd recommend using Whiteflash and you'll be in good hands with Becca!
Jon K, Florida, USA
I love my beautiful pendant!
August 15, 2026
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Laura W, Arizona, USA
Beautiful ring!
August 14, 2026
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Mahmoud B, Canada