Fantastic Experience
October 06, 2011

Fantastic Experience

Every other review I have read on Whiteflash basically sums up my experience with them. Just utterly fantastic. From the very first call I received from Traci till the very end, it was nothing but a pleasurable experience. All of my expectations were met, actually they were well exceeded. I can't praise Traci and the rest of the team enough. Prices were very competitive but its the service that sets them apart from others. I had been looking for a ring for my now fiance for about 1-2 months and was a bit tuckered out with the process, but Traci came to the rescue. I would say that my buying experience was rather quick and painless, at first I had one setting in mind but Traci was able to guide me towards that one that I ended up buying, and I am grateful for that as my fiance was ecstatic with the ring and the design. During the process, they even sent me pictures of the ring before it was sent out, like actual pictures of the ring, this blew my mind away as it didn't even cross my mind to ask or to expect pictures. I even had a special request for a different shot of the ring which the photographer so graciously was able to accommodate. Dealing with the different individuals who were involved in the shipping was quick and painless. They were able to quickly change the Fed-Ex receiving location and did so with such quickness and efficiency. I just remember that I emailed them around 7 pm and did not expect a response until the next day, but within 15 minutes an email response arrived. I am one of those people who thinks service is key, but getting the best value for my money overrides that. With Whiteflash, the price is as competitive as can be and the service is the icing on the cake! I want to personally thank Traci once again for helping guide me through this process, she is such a pleasure to work with and if any of my friends are ever in the market for a ring, I will absolutely be recommending Traci and Whiteflash! Thank you again!
Yang C, California, USA

RECENT REVIEWS

Thanks to Becca and her team for making a memory!!
April 20, 2026
My wife and I are near our 50th wedding anniversary. I wanted to wow her with an unforgettable anniversary gift, something that showed her how much these almost 50 years have meant to me. And what better way that to present her with the diamond we could not even think about buying where we were married. We were like many young couples all those years ago - in love plus broke and poor!! I did my research and came up with some specs, which were amended many, many times! I looked at the various reputable online dealers as well as brick and mortar retail stores too. A few (very few actually) were receptive to taking on my challenge to find that special stone per my specs. While not the first to present a "find," Becca of Whiteflash in Sugar Land TX was the first to find a stone that was so very close to having it all. Now, I did not know it was going to be the one, but after asking all the crazy questions of Becca and putting her and the diamond through the gauntlet, it became "the one." Becca's 17 years of experience became invaluable in helping me make the right decision, a decision that was not taken lightly because the diamond was for a very special purpose and it did cost a dollar or two as well!! While we did not live exactly down the road from Sugar Land, my wife and I took off on a road trip to meet Becca in person as well as actually see the diamond. It was stunning for sure. We made the purchase and are on our way to making this the 50th wedding anniversary gift I only dreamed of. Thanks to Becca and her team for making a memory!!
Jim F, Arkansas, USA
We absolutely love the ring and the diamond.
April 17, 2026
We genuinely can’t stop staring at it. It’s truly mesmerizing. We really appreciate all the time and care you put into helping us find the perfect piece. Thank you for everything, Becca!
Nikoloz B, New York, USA
The proposal was a success!
April 14, 2026
Becca made the ring process effortless, smooth from beginning to end with lightning-fast responses to all my questions. Highly recommend working with her!
Justin B, California, USA
Whiteflash managed to put a big smile on our faces. I'm a happy customer.
April 06, 2026
I was initially a little bit worried about getting a diamond ring online. However, this whole experience turned out to be extremely positive. Customer service was great. The entire staff was very professional and friendly. I was fortunate to work with Michelle, Jennifer, and Mariah. I was kept updated during the entire process. Shipping was fast, and I received the ring on the expected date. The ring exceeded my expectations, and my wife has been more than thrilled to wear it. Even the packaging looks as good as what is inside.
Francisco L, Tennessee, USA

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