Wonderful experience as a first-time customer outside US
October 25, 2011

Wonderful experience as a first-time customer outside US

It seems to be crazy to buy diamond online as most people would think. To be frank I was also very skeptical about it in the beginning. After some kind of research from the internet forums, I found out Whiteflash. With majority of good feedback, I decided to explore more about their products and services through their website. Their ACA diamonds are really eye candy!! With clear magnified photo, pictures of scopes, reports avaliable, they are really helpful for comparison. I e-mail Whiteflash for more information after I get hooked on an ACA diamond ^_^ , and Victoria replied my within 24 hours. I had also used the live chat to ask as many questions as I want. Chris professionally served me that time and provide me a lot of useful information about diamond, different kind of ring settings, not to forget about the options of savings & discounts available. Upon my request, I also received the chat log from Victoria for me to refer the points discussed with Chris. When I was unsure about the ring size, Victoria sent me the ring sizer for me and following up with me. After placing the order, making payment and so forth, the processing and delivery time is very smooth is per stated without any delay (within 2 weeks), the team is able provide me the status of every stages as well as nice close-up pictures with signature floral background of the final product before shipment. It was really exciting when opening the fedex package layer by layer. The sparkles from an ACA diamond on the ring is absolutely stunning!! Looking the arrows through the scope is fun too!! ^_^ I would highly recommend Whiteflash to everyone! They deliver much better service and quality of goods at a better price than most of my local retailers can offer.
Sab L, Canada

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