Overall very Satisfied with the custom ring purchase and service
May 14, 2012

Overall very Satisfied with the custom ring purchase and service

Working with a Whiteflash consultant to find just the right ring was a little slow to start. Partly communication breakdown on both our parts. Once I was able to get the consultant on the phone and talk then they couldn't have been more helpful. She (Sheerah) helped me understand the process and guided me through the process without trying to oversell or push something on me. I decided I wanted to do a custom ring and of course was right up against the 4 week process deadline. To Whiteflash's credit they told me they were very busy and didn't think they could make the 4 weeks before hand. Ten days in I got an email saying my CAD drawings wouldn't be ready for another 10 days. I pushed them a bit and they came through with a high quality ring that is getting lots of ohh's and ahh's. It also appraised for about 15% more than I paid. So two very happy people with Whiteflsh and there service. Would highly recommend. Only real negative is the payment policy with credit cards. If you pay by credit card they force you to photo copy the front and back of your CC and drivers license and email or fax them. This posses a huge identity theft problem but I was to far into the deadline to fight it.
Kevin C, California, USA

RECENT REVIEWS

Much easier experience than when I last bought a diamond 30 years ago. 🤣
March 02, 2026
Great diamond for the price, Becca was very helpful, shipping and pickup were painless.
Andy K, Texas, USA
Whiteflash has earned a lifelong customer!
February 26, 2026
From the very first contact the entire team was beyond helpful. This was truly a first class experience. The communication throughout the entire buying process was unlike anything I've experienced. Now to the important part. The jewelry I purchased was of the highest quality. I was actually stunned at how incredible their tennis bracelet was. The diamonds were beautiful with fantastic light performance. The hardware was a step up from anything else I've seen. Completely satisfied with their value. It is just not worth to try and save a small amount by looking for budget alternatives. I would not hesitate to make a purchase here again and plan on doing so.
William H, Utah, USA
Whiteflash Diamonds and Jewelry are a truly exceptional organization.
February 23, 2026
Their GIA Gem specialist Liza is real professional who walked me through each step in selecting the perfect diamond for our 25th wedding anniversary. She provided detailed specifications, videos and experienced recommendations that made my selection process easy. Once I made my selection the Whiteflash customer service team expedited delivery of my diamond. I couldn't be happier with my diamond, thank you Whiteflash for making my special occasion memorable!
John W, Florida, USA
Love it!
February 13, 2026
Just gorgeous - thanks!!!!
Christine F, Michigan, USA

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