Overall very Satisfied with the custom ring purchase and service
May 14, 2012

Overall very Satisfied with the custom ring purchase and service

Working with a Whiteflash consultant to find just the right ring was a little slow to start. Partly communication breakdown on both our parts. Once I was able to get the consultant on the phone and talk then they couldn't have been more helpful. She (Sheerah) helped me understand the process and guided me through the process without trying to oversell or push something on me. I decided I wanted to do a custom ring and of course was right up against the 4 week process deadline. To Whiteflash's credit they told me they were very busy and didn't think they could make the 4 weeks before hand. Ten days in I got an email saying my CAD drawings wouldn't be ready for another 10 days. I pushed them a bit and they came through with a high quality ring that is getting lots of ohh's and ahh's. It also appraised for about 15% more than I paid. So two very happy people with Whiteflsh and there service. Would highly recommend. Only real negative is the payment policy with credit cards. If you pay by credit card they force you to photo copy the front and back of your CC and drivers license and email or fax them. This posses a huge identity theft problem but I was to far into the deadline to fight it.
Kevin C, California, USA

RECENT REVIEWS

The proposal went great! She said yes, and absolutely loved the ring!
May 27, 2025
I had an outstanding experience working with Becca at Whiteflash! She was incredibly helpful, professional, and brought a great sense of humor to the process—which helped ease the nerves of picking out such an important piece. I was on a tight timeline before flying to Pittsburgh to propose, and Becca went above and beyond to help me find the perfect engagement ring and have it ready that same day. What really stood out was her personal touch—she even followed up via email to check in and see how the proposal went. That level of care and attention made the entire experience feel truly special. Thanks to her, everything went perfectly. I highly recommend Becca for anyone looking for exceptional service and a genuinely enjoyable jewelry-buying experience.
Ricardo S, Texas, USA
We both couldn’t stop staring at the ring; it was the perfect sparkler for such a magical moment.
May 23, 2025
I just have to say how thrilled we are with the custom setting and that A Cut Above diamond. The fire sparkle truly took my breath away, and the pave band makes it look so much bigger. I actually took the ring with me on a trip to Shika Snow Mountain in Yunnan, China. At the summit, with eight other peaks all around us, I proposed to me girlfriend and she said yes! We both couldn’t stop staring at the ring; it was the perfect sparkler for such a magical moment. Thank you for bringing our vision to life. Your craftsmanship and attention to detail made this ring unforgettable.
Jiawei L, California, USA
She said yes!
May 23, 2025
The proposal went without a hitch and she loved the ring! I appreciate all your help through this process as you really made this seamless. Thank you once again!
Erik S, Texas, USA
She loves it … and the spacer too!!
May 22, 2025
My goodness, it’s stunning — of course in bright sunshine — but I mean even in low light, they capture it all … The eternity just brings out the cut of both the solitaire and the eternity itself. Thank you immensely for all your help in the entire process … and can’t wait till the next one!
Richard K, Illinois, USA

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