Excellent Buying Experience!!
May 28, 2012

Excellent Buying Experience!!

I discovered Whiteflash a little over four years ago while searching for an engagement ring for my girlfriend at the time (now wife). I performed hours and hours of research and came across Whiteflash. I began emailing them to discuss what I was looking for and they were very responsive and answered all of my questions. We discussed having a custom setting made and they sent me multiple CAD drawings of different settings that they could design for me. I am fortunate to live in Houston, TX where their office is located so I made an appointment to view diamonds in person. When I visited their office I was so impressed with the level of attention I received, it was a much better experience than what I have experienced in traditional jewelry stores. I met with their master gemologist and he jokingly told me that he doesn't sell diamonds, he sells education, and that the diamonds are free. He then proceeded to educate me on all of the finer points of selecting the right diamond. He showed me multiple diamonds and at no time did he make me feel that I should go for a bigger or more expensive diamond, but rather pointed out the facts that helped me select the perfect diamond. I ended up getting "A Cut Above" diamond and it is truly spectacular. The setting that I wanted was an A Jaffe brand and while Whiteflash showed me multiple designs that they could custom make, I didn't want to chance it since my girlfriend loved the A. Jaffe setting. When I showed them the setting, they made a few calls and were able to source the setting from another jeweler out of state and sell it to me at a very reasonable price. I was so happy that I could get the setting and center diamond from the same jeweler and this was just one of the many ways they far exceeded my expectations. Over all it was one of the best buying experiences I have ever had and I would not hesitate to recommend them to a friend or to buy from them again. In the end, my fiance was literally in awe of her ring has received multiple compliments from random strangers, which is exactly what I was after. The highest honor for a woman is to receive compliments on her engagement ring from other women- the ultimate seal of approval.
David C, Virginia, USA

RECENT REVIEWS

She said yes and loves it !!
April 01, 2026
Everything went beautifully and she loves the ring. Thank you all for everything you did to help! You guys were the best!
Mehlum K, Texas, USA
The diamonds from Whiteflash are truly stunning.
March 30, 2026
Over the past 14 years, I've ordered my engagement ring, earring halo jackets, and a tennis bracelet - all online and every experience has been seamless. Liza and other staff have always been helpful and quick to respond. Excellent service paired with truly exceptional jewelry quality.
Carla M, Malaysia
The ring is lovely and my fiancée loves it :)
March 27, 2026
I worked with Becca, and the whole process was great. Even though I live in a different state, we were able to design a beautiful ring and get something worth the money. Such a good experience compared to my local jewelers.
Zach F, Washington, USA
My daughters is absolutely delighted with the bracelet!!
March 25, 2026
I had a wonderful purchase experience with Liza and her colleagues at Whiteflash. Ten out of Ten for service and professionalism. Best of all - the bracelet is gorgeous! Highly recommended!!
Steven W, Texas, USA

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