Terrific product and customer service
June 09, 2012

Terrific product and customer service

Like many others, this was my first time purchasing jewelry through the net. Brief research was done and I landed up in Whiteflash.com. Issues were faced the moment I decided to proceed. I did not even know the simple job of paring a loose diamond to a pendant. Entered the live chat and was attended to by Traci. She assisted to add the items to the basket. Problem solved. Next problem. I did not know how to wire the funds over to an overseas bank. The first time I did, the wire bounced back, what luck! On the second try though, the wire successfully landed in 2 working days. The next moment, the pendant reached Singapore within 3 days from the time the wire landed. Throughout the whole process, Traci and Vera was very patient with me. Vera even made a couple of phone calls to me to help. It was not all about work, they even asked me to catch some sleep! :) Trust me when I say, they were very, very, very patient! Brittany also emailed me photographs of the pendant, before the wire landed. I guess it was to tempt me further. Haha. Good job, Whiteflash :)
Pier C, Singapore

RECENT REVIEWS

It's a very beautiful ring and it looks like how i wanted to come out.
December 04, 2025
I cannot say enough good things about my experience in purchasing a ring from Whiteflash. Becca is amazing and was really easy to work with. She was patient with all the questions that I had for the ring. From head height, setting, cut of the diamond, and natural vs lab grown. I love the ring and how it all came out. The details are great and the princess cut diamond in a 3 stone setting look really good. I have put it up to the light and the sparkle that it gets is amazing. It has a lot of fire to it when it comes to catching light and it has great aesthetic. I would definitely say that if you are looking for a quality piece of jewelry then Becca at Whiteflash is the person to talk to. They have a large collection and are able to get you custom pieces as needed.
Daniel U, Texas, USA
I love my necklace in the new setting.
December 03, 2025
It sparkles from across the room and is soo beautiful!
Lynn K, Connecticut, USA
Love it!
December 02, 2025
Picked up this morning, opened and found it all I had hoped for! Kind regards and thank you so much!
Cathy M, Illinois, USA
I'm definitely glad that I picked them with this major purchase.
December 01, 2025
I made this purchase a couple of months ago, and when I realized I hadn't left a review, I immediately came back to write one. I cannot recommend Liza enough. She was extremely patient with me, answered ALL of my questions and just made the overall process easy. She seemed to genuinely care about creating the ring that I envisioned and that I would be happy with. The end result was a custom ring that my now fiancée loves.
Sergio R, Texas, USA

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