Terrific product and customer service
June 09, 2012

Terrific product and customer service

Like many others, this was my first time purchasing jewelry through the net. Brief research was done and I landed up in Whiteflash.com. Issues were faced the moment I decided to proceed. I did not even know the simple job of paring a loose diamond to a pendant. Entered the live chat and was attended to by Traci. She assisted to add the items to the basket. Problem solved. Next problem. I did not know how to wire the funds over to an overseas bank. The first time I did, the wire bounced back, what luck! On the second try though, the wire successfully landed in 2 working days. The next moment, the pendant reached Singapore within 3 days from the time the wire landed. Throughout the whole process, Traci and Vera was very patient with me. Vera even made a couple of phone calls to me to help. It was not all about work, they even asked me to catch some sleep! :) Trust me when I say, they were very, very, very patient! Brittany also emailed me photographs of the pendant, before the wire landed. I guess it was to tempt me further. Haha. Good job, Whiteflash :)
Pier C, Singapore

RECENT REVIEWS

A huge shout-out to Becca at Whiteflash, she was an absolute joy to work with!
October 15, 2026
Buying a stone for an engagement ring can easily feel overwhelming, but Becca made the entire process completely seamless and stress-free. She provided expert guidance and gave us complete confidence and assurance that we were choosing the exact right stone for us. From start to finish, Becca was remarkably responsive to all of my calls and emails, incredibly helpful, and brought such a warm, positive energy to the experience. We could not be happier with our decision. If you are looking for an exceptional, stress-free diamond buying experience, ask for Becca!
Jack H, California, USA
Super thankful to the Whiteflash team.
October 14, 2026
I worked with Becca and she made the process really easy. When the diamond came in she sent photos and videos so I could see exactly what I was getting and answered all the questions I had. Whiteflash sets an incredibly high bar for quality. You can't go wrong!
Esdras E, Illinois, USA
An excellent experience!!
October 12, 2026
Everything was excellently organized on your end, and we are very happy we chose you!!! Thank you!!! High quality and customer service !!!
Vladimir T, Texas, USA
I had a great experience purchasing a diamond pendant from Whiteflash.
October 09, 2026
Becca was extremely helpful throughout the process. She took the time to understand what I was looking for, provided thoughtful recommendations, and helped me compare several diamonds without any pressure to spend more. I ultimately chose a 0.74ct A CUT ABOVE diamond, and I’m very happy with the result. The diamond is beautiful, and its brilliance exceeded my expectations. I really appreciate Becca’s professionalism and guidance. Highly recommended!
Makoto, California, USA