Incredibly impressed by the entire team
February 17, 2021

Incredibly impressed by the entire team's customer service and fair pricing.

After a long and fruitless search for a simple but quality wedding band in Orlando within our budget, my fiance and I decided to buy our rings online. Whiteflash popped up since they carried the ring I wanted, and the price was amazingly fair. The purchasing process and customer service have been amazing--all the way until days after I received the ring. The day I bought my ring online, America Sanchez called to confirm the order and discuss insurance and shipping options. Afterward, other Whiteflash associates took the time to send updates on the status of my order. They even provided photos of the ring prior to shipping it. I received the ring in the most secure way possible--at a FedEx office (thanks to America's suggestion). The ring itself was packaged extremely well. Even the paperwork was beautifully presented. As for the ring, I never thought an unboxing could be so exciting. The box is beautiful but the ring...!!!! It really is all I hoped it would be. Whiteflash designs stunning custom jewelry. While my purchase was not one of these orders, the customer service received made me feel as if I had bought a custom piece. Purchasing a ring for one of the biggest moments of my life is stressful enough (in a good way), but this customer service really put my mind at great ease. I am incredibly impressed by the entire team's customer service, care for their products, and their fair pricing. Buying jewelry online can be a gamble, but with Whiteflash it is secure and a worthwhile investment.
Francesca M, Florida, USA

RECENT REVIEWS

We had such a great experience with Whiteflash. The whole process felt relaxed.
November 02, 2025
I wanted to wait a couple of months before leaving this review to make sure the rings we got were high-quality. We’ve visited 3 other jewelers before deciding on Whiteflash. We were referred by a relative after their own positive experience. Our consultant Liza was amazing. She super informative, patient and never pushy. We really appreciated that the whole process felt relaxed. Our custom order arrived in less than a month. My partner’s custom ring turned out absolutely stunning! Liza helped bring our ideas together and used nature as inspiration to create something unique, beautiful and durable. Overall, we had such a great experience with Whiteflash and haven’t had any issues with our rings so far. Highly recommend! :)
Reggie A, Texas, USA
I cannot say enough good things about Becca and Whiteflash!
October 30, 2025
I was nervous about buying an engagement ring because I wanted it to be absolutely perfect. Becca took the stress completely out of the process. She explained everything clearly, sent updates, and helped me choose a diamond and setting that my fiancée fell in love with instantly. What really stood out was how thoughtful and encouraging she was throughout -- it felt like working with a close friend who genuinely cared about our story. Even after delivery, she's been on top of helping with sizing and making sure we have everything we need. If you're thinking about buying from Whiteflash, ask for Becca -- she made this one of the best experiences I've ever had!
Justin P, Texas, USA
Thank you for making this purchase so easy and trustworthy!
October 25, 2025
My husband and I were looking to upgrade my wedding diamond for our 20th wedding anniversary. I actually found Whiteflash by using ChatGPT to find the best companies to purchase diamonds from. Whiteflash had the best reviews and top rating in the BBB. Buying such a big purchase online can be scary but we worked with Becca and it was a great experience! She helped us find an amazing diamond and band. Their prices were the best on the market and Becca kept us informed throughout the whole process. She sent us pictures and videos once the diamond arrived and again once the diamond was mounted on the band. The ring turned out even better than we imagined! We will definitely work with Becca again when looking for jewelry! Thank you for making this purchase so easy and trustworthy!
Annastina S, Washington, USA
Thank you for making this purchase so easy and trustworthy!
October 25, 2025
My husband and I were looking to upgrade my wedding diamond for our 20th wedding anniversary. I actually found Whiteflash by using ChatGPT to find the best companies to purchase diamonds from. Whiteflash had the best reviews and top rating in the BBB. Buying such a big purchase online can be scary but we worked with Becca and it was a great experience! She helped us find an amazing diamond and band. Their prices were the best on the market and Becca kept us informed throughout the whole process. She sent us pictures and videos once the diamond arrived and again once the diamond was mounted on the band. The ring turned out even better than we imagined! We will definitely work with Becca again when looking for jewelry! Thank you for making this purchase so easy and trustworthy!
James S, Washington, USA

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