Incredibly impressed by the entire team
February 17, 2021

Incredibly impressed by the entire team's customer service and fair pricing.

After a long and fruitless search for a simple but quality wedding band in Orlando within our budget, my fiance and I decided to buy our rings online. Whiteflash popped up since they carried the ring I wanted, and the price was amazingly fair. The purchasing process and customer service have been amazing--all the way until days after I received the ring. The day I bought my ring online, America Sanchez called to confirm the order and discuss insurance and shipping options. Afterward, other Whiteflash associates took the time to send updates on the status of my order. They even provided photos of the ring prior to shipping it. I received the ring in the most secure way possible--at a FedEx office (thanks to America's suggestion). The ring itself was packaged extremely well. Even the paperwork was beautifully presented. As for the ring, I never thought an unboxing could be so exciting. The box is beautiful but the ring...!!!! It really is all I hoped it would be. Whiteflash designs stunning custom jewelry. While my purchase was not one of these orders, the customer service received made me feel as if I had bought a custom piece. Purchasing a ring for one of the biggest moments of my life is stressful enough (in a good way), but this customer service really put my mind at great ease. I am incredibly impressed by the entire team's customer service, care for their products, and their fair pricing. Buying jewelry online can be a gamble, but with Whiteflash it is secure and a worthwhile investment.
Francesca M, Florida, USA

RECENT REVIEWS

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Not all online shopping experiences are great but I have to say Whiteflash impressed me. I started shopping for a diamond ring several months ago with the help of Becca at Whiteflash. She is an extremely knowledgeable and a certified GIA expert. She helped me find the perfect diamonds for the setting and sent numerous photos and videos before I made my choices. Honestly, I have never been given this kind of attention virtually. The finished product exceeded my expectations and the ring is stunning. Thank you Becca for making this such a great experience! I appreciate all of your amazing follow up and will tell everyone about you.
Debra C, Arizona, USA
The whole Whiteflash process was very smooth.
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I got great advice and decision making assistance from Brittany. I really appreciate being able to drill down on the diamond specifications that were important to me. Payment and shipping and collection was smooth. The ring looks great and was well received. I would recommend this site to friends and family
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She said yes!
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The ring is great! Its shine is blinding under sunlight! I compared it to a HW ring side by side and the HW didn’t come close.
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