Incredibly impressed by the entire team
February 17, 2021

Incredibly impressed by the entire team's customer service and fair pricing.

After a long and fruitless search for a simple but quality wedding band in Orlando within our budget, my fiance and I decided to buy our rings online. Whiteflash popped up since they carried the ring I wanted, and the price was amazingly fair. The purchasing process and customer service have been amazing--all the way until days after I received the ring. The day I bought my ring online, America Sanchez called to confirm the order and discuss insurance and shipping options. Afterward, other Whiteflash associates took the time to send updates on the status of my order. They even provided photos of the ring prior to shipping it. I received the ring in the most secure way possible--at a FedEx office (thanks to America's suggestion). The ring itself was packaged extremely well. Even the paperwork was beautifully presented. As for the ring, I never thought an unboxing could be so exciting. The box is beautiful but the ring...!!!! It really is all I hoped it would be. Whiteflash designs stunning custom jewelry. While my purchase was not one of these orders, the customer service received made me feel as if I had bought a custom piece. Purchasing a ring for one of the biggest moments of my life is stressful enough (in a good way), but this customer service really put my mind at great ease. I am incredibly impressed by the entire team's customer service, care for their products, and their fair pricing. Buying jewelry online can be a gamble, but with Whiteflash it is secure and a worthwhile investment.
Francesca M, Florida, USA

RECENT REVIEWS

September 08, 2021
The ring is beautiful and crosses my finger exactly the way I wanted it to. It is low profile and comfortable which is what I wanted. I’m glad I went for the slightly larger stones. The ring arrived safely on the Monday, before 12pm, and my husband had a quick look then kept it till my birthday on Thursday. I have a three stone diamond ring from the art deco era and while the diamonds sparkle, they simply don’t compare with the ACA melee. In fact, I haven’t see any rings in the UK that do – and I’m sure some people think my ring is fake ? (But the sparkle makes me smile so who cares ? ). Please thank the WF team for me, the process was very smooth. (At one point I thought I must be doing something wrong since the CADs were fine and required no changes, compared to the number of CAD revisions some PSers go through).
Jacqueline, Scotland (U.K.)
September 07, 2021
I am so pleased with how it looks and feels. It totally is top of the line yet I am not hesitant to wear it every day. It is pretty and dainty and I love that I can stack it with other rings too (dress it up or down). Definitely an everyday type of ring. And I just received my $100 Customer Loyalty check. Thank you! I will be putting that towards my next purchase :)
Kamal, Canada
August 25, 2021
We received the rings and they are beautiful! Thanks again to you and the whole Whiteflash team. You really made this easy for us!
Henry A, Illinois, USA
August 18, 2021
We both opened it together. We both love it so much! Both rings are perfect. Thank you for everything, you guys have great customer service.
San, Illinois, USA

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