Customer service at Whiteflash.com was excellent and I was highly impressed by the integrity of your company.
February 11, 2003

Customer service at Whiteflash.com was excellent and I was highly impressed by the integrity of your company.

I just wanted to take a moment to let you know how very pleased I am with the A Cut Above diamond I purchased from you last week. The diamond was shipped promptly and I picked it up from the FedEx center with much anticipation. I opened the packaging in the car because I simply couldn''t wait to see it. I was very impressed by how carefully everything was packaged. First I should say that the diamond sparkles significantly more than the ""average"" diamond when simply exposed to sunlight. Next, I examined the stone with the Whiteflash viewer to see the hearts and arrows patterns. As an engineer, this pattern is especially fascinating because it is the result of tight tolerances and exacting precision. Simply put I find it incredibly cool from a technical standpoint! I took the diamond to my local jeweler to be set in a ring. The woman at the jewelry store commented that she was impressed and I ""really did my homework"" in selecting this stone. She couldn''t stop commenting on what a beautiful diamond it was and how much it sparkled. When I returned a few hours later to pick up the ring it seemed that everyone who worked at the store had seen the diamond and they were all commenting on what a pretty diamond I had found. When I took a look at the loose stones they had available to choose from I distinctly noticed two things. First, absolutely none of the loose stones they had on hand even remotely compared to the A Cut Above diamond in beauty. Second, the prices of everything they had were significantly higher than what I paid for my 0.69 Carat F, VVS2 round brilliant diamond. I felt very comfortable that my purchase was an educated one, and that I made all the right choices. Customer service at Whiteflash.com was excellent and I was highly impressed by the integrity of your company. Not everyone selling diamonds would refuse to ship a stone when a flaw was found. Although this meant I couldn''t receive the exact stone I picked in the first place you reacted quickly to offer me alternatives and gave me an equally beautiful, comparably sized diamond at a better price. I will tell my friends about Whiteflash.com when they need to find a quality diamond. Perhaps the most important thing I can tell you was the reaction of my girlfriend when I presented her the ring. She was absolutely blown away, she has a beautiful ring that is the envy of her friends and is as perfect as she is for me. We''re making wedding plans now! Please feel free to print this if you''d like in your testimonials section. I''m very pleased with your service! Scott L. St. Charles, IL
Scott L., California, USA

RECENT REVIEWS

January 13, 2021
I had a great experience buying my now fiancée engagement ring. After setting up an account and selecting items for my wish list, I was contacted by one of their sales representatives. I spoke with her several times and corresponded via email. She was very responsive and knowledgeable about their pieces. At no time did anyone pressure me to purchase more than what I needed. When it came time for billing, it was very smooth and I received the ring within two weeks. The ring itself is stunning! The setting is truly unique. I wanted something different and elegant which would stand a part from other online jewelers. The diamond is also amazing. Whiteflashes "A Cut Above" truly sparkle. I would recommend them to anyone.
Douglas C, New Hampshire, USA
December 22, 2020
The ring is absolutely beautiful – me and my fiance both love it so much. It's better than we imagined!
Alison H, California, USA
October 25, 2020
The larger stones are perfect. The new ring has such an amazing presence without being too much. I love seeing it sparkle too. Amazing! Thank you for your help!
Tess H, Texas, USA
September 04, 2020
I picked-up the ring today from FedEx…it is so beautiful, and my spouse loves it. She was so surprised and thinks it is absolutely gorgeous!
Lewyn J, Texas, USA

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