Customer service at Whiteflash.com was excellent and I was highly impressed by the integrity of your company.
February 11, 2003

Customer service at Whiteflash.com was excellent and I was highly impressed by the integrity of your company.

I just wanted to take a moment to let you know how very pleased I am with the A Cut Above diamond I purchased from you last week. The diamond was shipped promptly and I picked it up from the FedEx center with much anticipation. I opened the packaging in the car because I simply couldn''t wait to see it. I was very impressed by how carefully everything was packaged. First I should say that the diamond sparkles significantly more than the ""average"" diamond when simply exposed to sunlight. Next, I examined the stone with the Whiteflash viewer to see the hearts and arrows patterns. As an engineer, this pattern is especially fascinating because it is the result of tight tolerances and exacting precision. Simply put I find it incredibly cool from a technical standpoint! I took the diamond to my local jeweler to be set in a ring. The woman at the jewelry store commented that she was impressed and I ""really did my homework"" in selecting this stone. She couldn''t stop commenting on what a beautiful diamond it was and how much it sparkled. When I returned a few hours later to pick up the ring it seemed that everyone who worked at the store had seen the diamond and they were all commenting on what a pretty diamond I had found. When I took a look at the loose stones they had available to choose from I distinctly noticed two things. First, absolutely none of the loose stones they had on hand even remotely compared to the A Cut Above diamond in beauty. Second, the prices of everything they had were significantly higher than what I paid for my 0.69 Carat F, VVS2 round brilliant diamond. I felt very comfortable that my purchase was an educated one, and that I made all the right choices. Customer service at Whiteflash.com was excellent and I was highly impressed by the integrity of your company. Not everyone selling diamonds would refuse to ship a stone when a flaw was found. Although this meant I couldn''t receive the exact stone I picked in the first place you reacted quickly to offer me alternatives and gave me an equally beautiful, comparably sized diamond at a better price. I will tell my friends about Whiteflash.com when they need to find a quality diamond. Perhaps the most important thing I can tell you was the reaction of my girlfriend when I presented her the ring. She was absolutely blown away, she has a beautiful ring that is the envy of her friends and is as perfect as she is for me. We''re making wedding plans now! Please feel free to print this if you''d like in your testimonials section. I''m very pleased with your service! Scott L. St. Charles, IL
Scott L., California, USA

RECENT REVIEWS

She really liked the ring! The size is perfect too.
June 23, 2025
Excellent service — they helped me remotely choose a diamond and an engagement ring. They offered alternative options, sent extra photos and videos, and answered all my questions. Everything was handled professionally and with care — no pushing. They also assisted with delivery and customs procedures in the destination country (Portugal, in my case). Special thanks to Becca.
Timofei K, Portugal
The ring came out perfect, I love the sparkle!
June 18, 2025
Becca was amazing to work with in picking out my engagement ring! She answered all of my questions and made it such an easy process.
Ivan G, California, USA
The ring is absolutely stunning. I’m so grateful to have worked with Becca and Whiteflash.
June 16, 2025
I worked with Becca at Whiteflash to purchase a ring for my 25th wedding anniversary, and the entire experience was exceptional. Becca is truly amazing. I was quite indecisive and changed my mind several times, but I didn’t feel rushed or pushed toward a more expensive option. She gave me space to think, answered all my questions, and made sure the decision was completely mine. Becca also sent me several pictures and videos, which were super helpful in making comparisons and narrowing down my choices. The entire process was seamless, and to top it off, the ring arrived earlier than scheduled—an unexpected and very welcome surprise! Whiteflash professionalism, transparency, and commitment to customer satisfaction truly stood out. I can’t recommend them highly enough!
Deborah H, North Carolina, USA
I just picked up the ring Tuesday and I have to say, it is better than I could have ever imagined!
June 13, 2025
When I opened up the ring box I was shocked as to how perfect it looked. The whole process with you and your team was so seamless and you were so helpful the entire way through. I truly appreciate everything you have done for this big step in my life and am so happy that I found Whiteflash! Thank you for all of your help!
Austin P, Texas, USA

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