Customer service at Whiteflash.com was excellent and I was highly impressed by the integrity of your company.
February 11, 2003

Customer service at Whiteflash.com was excellent and I was highly impressed by the integrity of your company.

I just wanted to take a moment to let you know how very pleased I am with the A Cut Above diamond I purchased from you last week. The diamond was shipped promptly and I picked it up from the FedEx center with much anticipation. I opened the packaging in the car because I simply couldn''t wait to see it. I was very impressed by how carefully everything was packaged. First I should say that the diamond sparkles significantly more than the ""average"" diamond when simply exposed to sunlight. Next, I examined the stone with the Whiteflash viewer to see the hearts and arrows patterns. As an engineer, this pattern is especially fascinating because it is the result of tight tolerances and exacting precision. Simply put I find it incredibly cool from a technical standpoint! I took the diamond to my local jeweler to be set in a ring. The woman at the jewelry store commented that she was impressed and I ""really did my homework"" in selecting this stone. She couldn''t stop commenting on what a beautiful diamond it was and how much it sparkled. When I returned a few hours later to pick up the ring it seemed that everyone who worked at the store had seen the diamond and they were all commenting on what a pretty diamond I had found. When I took a look at the loose stones they had available to choose from I distinctly noticed two things. First, absolutely none of the loose stones they had on hand even remotely compared to the A Cut Above diamond in beauty. Second, the prices of everything they had were significantly higher than what I paid for my 0.69 Carat F, VVS2 round brilliant diamond. I felt very comfortable that my purchase was an educated one, and that I made all the right choices. Customer service at Whiteflash.com was excellent and I was highly impressed by the integrity of your company. Not everyone selling diamonds would refuse to ship a stone when a flaw was found. Although this meant I couldn''t receive the exact stone I picked in the first place you reacted quickly to offer me alternatives and gave me an equally beautiful, comparably sized diamond at a better price. I will tell my friends about Whiteflash.com when they need to find a quality diamond. Perhaps the most important thing I can tell you was the reaction of my girlfriend when I presented her the ring. She was absolutely blown away, she has a beautiful ring that is the envy of her friends and is as perfect as she is for me. We''re making wedding plans now! Please feel free to print this if you''d like in your testimonials section. I''m very pleased with your service! Scott L. St. Charles, IL
Scott L., California, USA

RECENT REVIEWS

November 07, 2021
The ring is beautiful, I really love the sparkles! Thank you for your help and the great customer service and experience with Whiteflash.
Yi, Washington, USA
October 26, 2021
I loved it, she loved it. When I first opened it the clarity, the sparkle, the size was all very impressive. Thank you very much for the wonderful customer service you provided. I was very impressed with you and Whiteflash throughout this process. Thanks for making it great!!!
Trampess K, Virginia, USA
September 27, 2021
Thank you so so much for sticking with me on this journey because I finally have my happy ending! This ring is beautiful and perfect for me in every way. There really aren't words, but please know how much I appreciate ya'll's help.
Barbara S, Tennessee, USA
September 25, 2021
Thank you so much for your help in getting the perfect ring for my wife. It was very emotional, as we renewed our vows and the ring was the icing. The reaction was what I had hoped for tears of joy! She was blown away! You and your company are absolutely amazing!! I look forward to working with you again sometime in the future. Thanks again for just a great experience.
Arthur R, Wisconsin, USA

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