Customer service at Whiteflash.com was excellent and I was highly impressed by the integrity of your company.
February 11, 2003

Customer service at Whiteflash.com was excellent and I was highly impressed by the integrity of your company.

I just wanted to take a moment to let you know how very pleased I am with the A Cut Above diamond I purchased from you last week. The diamond was shipped promptly and I picked it up from the FedEx center with much anticipation. I opened the packaging in the car because I simply couldn''t wait to see it. I was very impressed by how carefully everything was packaged. First I should say that the diamond sparkles significantly more than the ""average"" diamond when simply exposed to sunlight. Next, I examined the stone with the Whiteflash viewer to see the hearts and arrows patterns. As an engineer, this pattern is especially fascinating because it is the result of tight tolerances and exacting precision. Simply put I find it incredibly cool from a technical standpoint! I took the diamond to my local jeweler to be set in a ring. The woman at the jewelry store commented that she was impressed and I ""really did my homework"" in selecting this stone. She couldn''t stop commenting on what a beautiful diamond it was and how much it sparkled. When I returned a few hours later to pick up the ring it seemed that everyone who worked at the store had seen the diamond and they were all commenting on what a pretty diamond I had found. When I took a look at the loose stones they had available to choose from I distinctly noticed two things. First, absolutely none of the loose stones they had on hand even remotely compared to the A Cut Above diamond in beauty. Second, the prices of everything they had were significantly higher than what I paid for my 0.69 Carat F, VVS2 round brilliant diamond. I felt very comfortable that my purchase was an educated one, and that I made all the right choices. Customer service at Whiteflash.com was excellent and I was highly impressed by the integrity of your company. Not everyone selling diamonds would refuse to ship a stone when a flaw was found. Although this meant I couldn''t receive the exact stone I picked in the first place you reacted quickly to offer me alternatives and gave me an equally beautiful, comparably sized diamond at a better price. I will tell my friends about Whiteflash.com when they need to find a quality diamond. Perhaps the most important thing I can tell you was the reaction of my girlfriend when I presented her the ring. She was absolutely blown away, she has a beautiful ring that is the envy of her friends and is as perfect as she is for me. We''re making wedding plans now! Please feel free to print this if you''d like in your testimonials section. I''m very pleased with your service! Scott L. St. Charles, IL
Scott L., California, USA

RECENT REVIEWS

November 28, 2017
I (and my fiancée!) absolutely love the ring! It’s more gorgeous than we could have even imagined! It’s so brilliant and beautiful, and my fiancée is ecstatic and can’t stop looking at it! We are so glad that we found you guys and decided to purchase our ring from you! It was a great process, and you were extremely helpful! You can tell how happy I am by all the exclamation points!
Bradley K, Ohio, USA
November 13, 2017
I cannot say how happy I was the the selection, price, and ESPECIALLY the service at Whiteflash. Everyone I dealt with at the company was patient, professional and knowledgeable. This was my first engagement ring purchase and I looked at rings at local stores, and all the other "big" internet diamond sellers. After literally months of learning and searching I came upon a beautiful diamond at a great price at Whiteflash. Believe me, I looked at hundreds of diamonds and compared ASET Scope (AS) images and used the HCA calculator (HCA). Once the main diamond was selected a custom setting (platinum ring with round diamond and tapered baguettes) They did a wonderful job at a very, very fair price. I cannot say how pleased my fiance is with the ring. And, I cannot say how happy I am having made the purchase at Whiteflash. If you are debating about whether to shop at Whiteflash, my opinion is do not hesitate. They have a great selection, are very professional and reputable, offer fantastic service, and what is likely the best value of all the diamond retailers.
Christopher D, Florida, USA
November 10, 2017
Her eyes sparkled almost as much as the ring. Needless to say she loves it. Only takes it off to clean. She loves the complements. The sparkle is noticeable for a considerable distance. My presentation did not go as plan but the ring was a hit.
Mark K, Virginia, USA
October 25, 2017
The ring is spectacular. I really had high expectations and it exceeded my high expectations by a mile. Absolutely stunning. Thank you for your help with everything.
Peter R, Connecticut, USA

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