Customer service at was excellent and I was highly impressed by the integrity of your company.
February 11, 2003

Customer service at was excellent and I was highly impressed by the integrity of your company.

I just wanted to take a moment to let you know how very pleased I am with the A Cut Above diamond I purchased from you last week. The diamond was shipped promptly and I picked it up from the FedEx center with much anticipation. I opened the packaging in the car because I simply couldn''t wait to see it. I was very impressed by how carefully everything was packaged. First I should say that the diamond sparkles significantly more than the ""average"" diamond when simply exposed to sunlight. Next, I examined the stone with the Whiteflash viewer to see the hearts and arrows patterns. As an engineer, this pattern is especially fascinating because it is the result of tight tolerances and exacting precision. Simply put I find it incredibly cool from a technical standpoint! I took the diamond to my local jeweler to be set in a ring. The woman at the jewelry store commented that she was impressed and I ""really did my homework"" in selecting this stone. She couldn''t stop commenting on what a beautiful diamond it was and how much it sparkled. When I returned a few hours later to pick up the ring it seemed that everyone who worked at the store had seen the diamond and they were all commenting on what a pretty diamond I had found. When I took a look at the loose stones they had available to choose from I distinctly noticed two things. First, absolutely none of the loose stones they had on hand even remotely compared to the A Cut Above diamond in beauty. Second, the prices of everything they had were significantly higher than what I paid for my 0.69 Carat F, VVS2 round brilliant diamond. I felt very comfortable that my purchase was an educated one, and that I made all the right choices. Customer service at was excellent and I was highly impressed by the integrity of your company. Not everyone selling diamonds would refuse to ship a stone when a flaw was found. Although this meant I couldn''t receive the exact stone I picked in the first place you reacted quickly to offer me alternatives and gave me an equally beautiful, comparably sized diamond at a better price. I will tell my friends about when they need to find a quality diamond. Perhaps the most important thing I can tell you was the reaction of my girlfriend when I presented her the ring. She was absolutely blown away, she has a beautiful ring that is the envy of her friends and is as perfect as she is for me. We''re making wedding plans now! Please feel free to print this if you''d like in your testimonials section. I''m very pleased with your service! Scott L. St. Charles, IL
Scott L., California, USA


July 29, 2022
I recently purchased a beautiful diamond ring, with Becca’s exceptional assistance. She was knowledgeable and informative, helping me select the perfect setting and diamond for me. Her personal service was outstanding. The Whiteflash website is excellent and the service throughout the purchase process was outstanding as well.
Diane H, Maine, USA
May 22, 2022
It was exactly as I expected. I appreciate all your help in making the decision about what ring and diamond to consider. Your assistance and the information you provided were key factors in my decision. Thank you again!
Diane H, Maine, USA
March 25, 2022
Thanks to all the staff for their contributions to the making of my ring. I continue to be madly in love with my ring. It is a dream come true for me. Thank you for your assistance in choosing the diamonds. Your service all around is exemplary. We couldn’t be more pleased
Faye B, Tennessee, USA
January 28, 2022
All the information about the diamonds is available, including some that you will find at few other places like Idealscope, ASET and Hearts&Arrows images. Customer service is extremely helpful and proactive. Everything went very smoothly and I would definitely recommend them.
Philippe T, Switzerland

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