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This is my second time purchasing from Whiteflash and both of my experiences were superb.
July 01, 2022

This is my second time purchasing from Whiteflash and both of my experiences were superb.

Worked with Brittany both times and she was very professional, patient, and willing to go above & beyond. They even made a digital mockup of my custom idea within 1 day to help me come to a final decision. Sometimes I feel that I ask too many questions and it's because I like to make an informed decision. Never once did Brittany lose her patience, and she guided me the entire way to a purchase that I can truly be completely satisfied with. When I plan to purchase jewelry again I will definitely be back. The quality is outstanding and beyond what I can find locally in my city. Thank-you again for making our purchase exceptionally smooth and for answering my barrage of questions!! It really meant a lot and I'm very grateful for all your help.
Dean S, Canada
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I had such a great experience working with Becca at Whiteflash! I was looking for a very specific pear-shaped lab diamond, and she was incredibly helpful, patient, and personable throughout the process. She took the time to answer all of my questions and sent me multiple photos and videos of the stone in different lighting so I could really assess it before making a decision. Although that particular pear ultimately wasn’t the right one for me, I ended up purchasing a stunning lab diamond tennis bracelet with Becca’s help. She went above and beyond to make sure we chose the right size for my small wrist, and the bracelet was even more beautiful in person than I expected. Her customer service didn’t stop after the purchase, either. I was having trouble figuring out the secure clasp when it arrived, and she quickly sent me a video walking me through exactly how to use it. The entire experience felt personal and never pushy. Becca genuinely seemed invested in helping me find pieces I would love rather than simply making a sale. I’ll absolutely be returning to Whiteflash for future purchases and would highly recommend working with her!
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My fiancée loves the ring and couldn't be happier.

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