Customer service was top-notch, and the delivery was prompt and secure.
July 07, 2022

Customer service was top-notch, and the delivery was prompt and secure.

Exceeded my expectations: I was a bit skeptical about buying an engagement ring online without seeing it in person but after researching many other customer reviews, I learned what to look for in the purchase and was pretty confident in the product I would receive from Whiteflash. Everything about the experience went very smoothly. Their website selection tool and supplemental details are excellent, their inventory seemed great for what I was looking for, the customer service was top-notch, the wire transfer processed smoothly, and the delivery was prompt and secure. I was surprised to get a phone call from one of their Diamond Specialists after placing the order, but the phone call was very reassuring to discuss the order and cover any remaining questions I might have. Once I received the ring, I was amazed at the quality. I purchased one of the A Cut Above diamonds and its sparkle and brilliance are better than I remember seeing at some local stores for a similar price. All in all, it was a great experience and I would recommend you consider them for your next jewelry purchase.
Jonathan M, New Jersey, USA

RECENT REVIEWS

The bracelet was even more beautiful in person than I expected.
August 17, 2026
I had such a great experience working with Becca at Whiteflash! I was looking for a very specific pear-shaped lab diamond, and she was incredibly helpful, patient, and personable throughout the process. She took the time to answer all of my questions and sent me multiple photos and videos of the stone in different lighting so I could really assess it before making a decision. Although that particular pear ultimately wasn’t the right one for me, I ended up purchasing a stunning lab diamond tennis bracelet with Becca’s help. She went above and beyond to make sure we chose the right size for my small wrist, and the bracelet was even more beautiful in person than I expected. Her customer service didn’t stop after the purchase, either. I was having trouble figuring out the secure clasp when it arrived, and she quickly sent me a video walking me through exactly how to use it. The entire experience felt personal and never pushy. Becca genuinely seemed invested in helping me find pieces I would love rather than simply making a sale. I’ll absolutely be returning to Whiteflash for future purchases and would highly recommend working with her!
Lisa C, California, USA
My fiancée loves the ring and couldn't be happier.
August 16, 2026
I am located in Florida and completely satisfied with my experience in purchasing an engagement ring with Whiteflash. I mainly worked with Becca who is extremely knowledgeable and was patient with me while explaining certain differences. My fiancée loves the ring and couldn't be happier. I'd recommend using Whiteflash and you'll be in good hands with Becca!
Jon K, Florida, USA
I love my beautiful pendant!
August 15, 2026
I had a wonderful experience ordering a lab diamond pendant from Whiteflash. It can be stressful ordering a piece of jewelry without seeing it in person first, but Liza was extremely helpful and answered all of my questions. I had the necklace customized with a slightly thicker chain, lobster claw clasp, and extender. The final piece was exactly what I wanted and much better quality than I found in local stores. I absolutely recommend Whiteflash!
Laura W, Arizona, USA
Beautiful ring!
August 14, 2026
Wonderful experience from design consultations to getting the ring. The ring looked even better in person. Thanks again to Liza and team for everything.
Mahmoud B, Canada