January 04, 2005

Dear Friends, Some of you already know it happened, some of you don't.

Dear Friends, Some of you already know it happened, some of you don't. Some of you knew it was going to happen, some of you didn't. I wanted to write an email officially announcing to everyone that I got engaged on Friday, December 31st (New Year's Eve) in downtown Chicago to my new fiance' (wow it seems weird to use the word fiance'). Her name is Katie Dixon and she's from Nashville. She will be 25 in February, and we met at work. We both work at Sony, and some of her friends decided to play matchmakers... it only took working together for over a year before we actually went out on a date! Some of you may want to know more specific details about the actual proposal or other things, but others of you may not, so I will leave it fairly simple, and if you would like more detail, please feel free to call me and I'll fill you in on EVERYTHING that happened that night, or any other details you might wish to know! After eating dinner at an amazing restaurant in downtown Chicago, I surprised her with a carriage ride through the city and a bottle of champagne. Twenty minutes into the ride we stopped at a park in the city, got out, walked to a lit gazebo in the middle of the park, and that's where I asked her. After giggling uncontrollably for about 2 minutes, she said yes! So there you have it... I'm getting married! It was impossible for us to call everyone we knew that night or even the next day to let them all know, so that's why I wanted to send out an email to inform all of you! Please feel free to tell all of your family members, friends, enemies, siblings, etc. about our happy news. We are both extremely happy and excited and I just wanted to let you all know. I've attached a couple of pictures for those of you that don't actually know Katie. Finally, I want to personally thank Denise Newberg for all her hard work over the past month. She is the one that sold me the ring and I just want her to know that her hard work did not go unnoticed or unappreciated. I think it only took looking at probably 75 different diamonds before deciding on the one we ended up with, so I thank her for her patience and willingness to help me deal with probably the most stressful decision of my life up to this point! Thank you, Denise! Also, if anyone is in the market, or going to be in the market for diamonds... I highly recommend her to any of you. I can easily put you in touch with her... she was a huge help! That's all I know right now... we've started talking about dates and locations to have the wedding, but no official date has been set yet. I'll let you all know!

Chris R., California, USA

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January 05, 2026

She loves the ring!!! It’s beautiful.

I rarely write reviews — good or bad. However, Whiteflash truly deserves one, and in the best possible way. I’m very impressed. After doing my latest research, I learned that Whiteflash is regarded as one of the highest-rated online diamond retailers. Now, as a customer, I completely understand why and can personally attest to that reputation. I primarily worked with Becca and Jennifer — both GIA-accredited and both outstanding. [As a side note, the CEO, Debi, personally responded to my initial inquiry to help connect me with the right person (Becca). When does that ever happen? Especially for an engagement ring purchase, that level of involvement went a very long way with me. Thank you, Debi!] This is the second engagement ring I’ve purchased, and the second time I’ve used an online retailer. While my experience with the first (also reputable) company wasn’t bad, it felt transactional — I was just another name in a queue. My overall satisfaction was “okay” at best. Moreover, whenever there was a question, someone new always responded; communication did not feel cohesive. Whiteflash has been the complete opposite. From what I’ve seen, many of their team members are GIA-accredited, and I know Becca and Jennifer are. Having direct access to knowledgeable, non-commissioned experts truly matters to me, especially on a purchase this meaningful. I came in with a strong idea of the diamond and setting I wanted to explore, and Becca took the time to walk through the stone, the setting, pricing, other options in detail. She explained why she liked the stone, backing her opinions with qualifications — not sales talk. She also followed up consistently by both phone and email to answer every question I had. Even after the sale, the service didn’t stop. I left a message in Whiteflash’s chat late on a Friday night and received a direct phone call from Jennifer on Saturday morning to follow up. I never would have expected weekend outreach — especially after the purchase was complete. The ring itself is stunning (a Simon G. setting with an Expert Selection diamond), but what truly sets Whiteflash apart is the customer experience. Despite being a prominent company, I always felt valued — never like “just a one-time buyer.” In fact, the experience felt more like working with a high-end brick-and-mortar jeweler than an online retailer, which is impressive considering I live roughly 1,700 miles away. Going in, despite all the positive reviews I’d read, I assumed the high-quality product (i.e., the ring) would be the main strength, and that customer service might be the weak link. I was wrong. The customer experience is just as exceptional as the ring. Simply put, other online retailers don’t shine as bright as Whiteflash — by any metric. I will absolutely be a repeat customer. As for engagement rings, though? I’m very glad the final one I ever bought came from Whiteflash. I already know it’s the only one I’ll need.

Rodd P, New York, USA

December 30, 2025

She loved the ring and especially the diamond!

I cannot say enough great things about working with Becca. From start to finish, she was incredibly transparent, knowledgeable, and genuinely focused on helping me make the right decision. Buying a diamond can be overwhelming, but Becca made the entire process feel clear, comfortable, and even exciting. She went above and beyond by providing detailed ASET/Idealscope images, photos, and videos of the selected diamond, which made a huge difference in understanding its quality and performance. Becca’s professionalism, responsiveness, and attention to detail were exceptional. Thanks to her guidance, I felt completely confident in my purchase and couldn’t be happier with the result. I would highly recommend Becca to anyone looking for expert advice, transparency, and an outstanding diamond-buying experience.

Jimmy Y, New York, USA

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Dear Friends, Some of you already know it happened, some of you don't.

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