Whiteflash made the process easy and I felt like you had my best interest at heart.
May 05, 2023

Whiteflash made the process easy and I felt like you had my best interest at heart.

I love it! It turned out perfect and I could not be happier. I loved getting the sneak peek photos of the ring ahead of its arrival. I want to thank you and Becca for all of your help. I spent months trying to find the right place that I felt I could trust to help me make such an important decision/purchase and was honestly getting frustrated and discouraged with the entire process. You made the process easy and I felt like you had my best interest at heart. I took my ring to a local jeweler today that my mom has been using for about 20 years to have it appraised for insurance purposes and wanted to share what the jeweler said. He asked “Did the local jewelry store make this for you?” I told him no it was ordered from Verragio because I wanted to get it customized with sapphires instead of diamonds. He said… “When someone brings in a piece to me, I can usually find something that is wrong or some kind of small imperfection with it. Whoever the craftsman was that molded and made this ring did amazing work. They really paid attention to the details and even took the time to make sure the diamond was set properly. It was turned so that the prongs were placed in the correct position on the stone. Most people do not take the time to do that.” He then used the diagrams on the certificate to show me the square of the table and explain what he was talking about because I had no clue there was a right and wrong way to put a diamond in the setting. I of course thanked him for his kind words. So I just wanted to pass that feedback along and again say thank you for my beautiful ring.
Amanda O, Texas, USA

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My experience with Whiteflash was incredible!
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From day one, Becca helped me out with the process. I was able to get in touch with her over email and on the phone. She is very patient, explained everything so well, and took the stress out out of the process. She remained in touch throughout and kept me updated. She was very helpful with the stone and ring selection and sent really good pictures and videos of the stone once it was brought in by them. The ring I selected was originally meant for a round stone (and I wanted an oval), and she was quickly able to check for me if that request could be accommodated by the ring-maker. As for the website itself, the experience there was great as well. The filters present on the site for searching stones are great, and I was easily able to narrow down my selection to a handful of stones after I did my research on diamonds (which btw, I would highly recommend - it is pretty cool to know all these cool details about diamonds). The service (aside from Becca) was also very great. They were patient and helped me process my payment through my preferred method.
Sumit B, North Carolina, USA

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