Amazing customer service!
June 06, 2023

Amazing customer service!

My original 18 year old engagement ring from Whiteflash along with my wedding band from another jeweler was stolen in April 2023. Luckily, my engagement ring was insured by Jewelers Mutual. We decided to return to Whiteflash for the replacement ring as we had nothing but excellent quality and workmanship from my original ring. Liza, Diamond Consultant, with Whiteflash supported me through my insurance claim and replacing my engagement ring. She provided several options, pictures, and promptly responded to phone calls and emails. My new ring is stunning thank you to Liza and the other staff members at Whiteflash that assisted with this process. I highly recommend Whiteflash to anybody looking for quality jewelry at below market rates and amazing customer service!
Celina Y, California, USA

RECENT REVIEWS

We are delighted with it.
July 27, 2026
And also there was excellent feedback and information from accounts and logistics also. Overall very happy with the service. It's simply above and beyond what is available in Ireland.
Neil M, Ireland
The ring is absolutely stunning!
July 27, 2026
I just received my ring, and it’s even more incredible in person. I can’t stop admiring it! The ring is absolutely stunning, but what truly made this special was you, Becca. Your communication, responsiveness, and customer service were simply the best from start to finish. Thank you for making such an important moment so memorable. We couldn’t be happier!
Brenda S, Mexico
Thanks Michelle and Whiteflash!
July 24, 2026
My engagement journey was really difficult; initially I bought the diamond from Whiteflash but I wanted a hometown jeweler to make the setting. Two jewelers later and DAYS to go before I had to leave for the proposal I received the ring back from Whiteflash-they made the setting with an incredibly tight turnaround. QC and the design was absolutely on point. She was over the moon to get and wear her “prize”. I couldn’t have done any of this without Michelle acting quickly to make this all happen. Definitely tense situation on my end but Whiteflash made everything happen. And does this diamond perform-the video says more than I could.
Kevin S, Virginia, USA
The diamond earrings I purchase for my wife’s birthday came out beautiful.
July 22, 2026
I was on the fence about sizing and design, but Jennifer was very patient and helped me through the whole decision process. Excellent product and even better customer service. Whiteflash is exceptional at what they do.
Joshua B, Massachusetts, USA