The final result was absolutely wonderful and exceeded my expectations.
April 09, 2024

The final result was absolutely wonderful and exceeded my expectations.

Michelle went above and beyond in supporting me through the process of finalizing an engagement ring order. She reached out to me proactively approximately a month ago when she noticed that I had a few items in my cart which I hadn’t finalized deciding on. Michelle provided me with clarity and answered all my questions with such thoughtful and insightful knowledge such that I decided to place an order shortly after. Since then, I have worked with Michelle looking at custom options as well as designer options and finalized an order which I just received today. Along the way, Michelle was always extremely patient and courteous answering my (many technical and specific) questions. I was most appreciative when Michelle assisted me by going to have a personal look at the diamond ring after production and confirmed some minor quality correction items that I observed. Michelle not only worked with your master jeweler to correct a small prong adjustment I had requested based on the photos, but then also noticed some minor asymmetry elsewhere which she proactively got adjusted for me. The final result was absolutely wonderful and exceeded my expectations. At the end of it all, I feel I was provided with a beautifully elegant and refined product with exceptional craftsmanship and support from your entire team. I truly feel blessed to have been working through it all with Michelle as my advisor and point of contact. I will no doubt consider coming back to Whiteflash again and hopefully for a wedding band in the near future. Thank you again, Debbie, for your leadership in having an organization with a caliber of people such as Michelle. I exclusively put my trust in a business or in a work group based on the quality and character of the people over any other business or commercial criteria. And it appears that you’ve built an exceptional service with an even more exceptional group of people to back it up. Much respect to you and your team for your exceptional products & craftsmanship, but primarily the character and aptitude of your consultants. It’s been a pleasure.
Mohanad K, Canada

RECENT REVIEWS

I am now engaged, so the ring was a success!
September 18, 2025
The ring is really beautiful and the diamond is stunning. During the day the diamond is pure white and sparkles beautifully, especially under sunlight. With artificial lighting the diamond goes crazy, with so many dazzling colours and sparkles. It's actually really distracting because it's so eye-catching! My fiancée and I were blown away and very happy with the ring. We can't help but admire it every time it catches the light! It was great to be able to commission a custom setting design and see it come to life. My thanks to you and your team for the excellent work!
Douglas B, Portugal
Love it!
September 15, 2025
So obsessed, Becca thank you again!!!
Haley H, Texas, USA
Love my pendant!
September 12, 2025
I have received the beautiful pendant today. Thank you so much for preparing it. It shines so bright and I really love it!
Natalia W, Singapore
The diamond is beautiful, it’s everything and more than what I expected.
September 10, 2025
It’s truly “The Cats Meow”! Thank you for your professional advice and help in my decision making and you could not have made the purchasing process any simpler. What was pretty much a miserable process of shopping at my local jewelers became fun and exciting when I started shopping at Whiteflash, and when I spoke with you, I became that much more comfortable because of the knowledge and professionalism that you exhibited. Thank you so much for the positive experience.
Ken H, Kentucky, USA

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