100 Percent Satisfied
January 19, 2007

100 Percent Satisfied

Thanks for the email. I meant to email you earlier to update you but I was busy traveling for the holidays and I was not around my computer as much. My brother isn?ˆ™t in the market for a diamond currently, but it would not shock me if he started looking in the near future, I have told him already of my positive dealings with you and all of Whiteflash, and I will make sure to really advise him to look to Whiteflash for his ring. I am 100 percent satisfied with the ring I received and the entire process leading up to it. I will have no problems referring anyone I know in the market for a diamond to you guys. One of my main reasons for shopping online was that I did not like the pressure associated with shopping in a brick and mortar store. All my previous dealings in jewelers stores were with people trying to get me to buy anything and everything immediately. You let me dictate the shopping and researching and not once did I feel rushed or pressures. It did not feel like you were selling me something, it felt like you were helping me buy something, and that is how it should be. I thank you for that. I will let you know if there is anyone you can help with buying a diamond for and keep you updated on my ring situation should I ever need any modifications. Thank you again.
Stephen, Texas, USA

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April 17, 2024
They are so sparkly, big and stunning! Sometimes it seems the diamond post may not fit through the hole but after trying it does.
Claudia D, Maryland, USA
April 12, 2024
My fiancée has been raving about it the past few months, really happy with the purchase. Thank you and the Whiteflash team so much for helping us through the process.
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Whiteflash was awesome. I found the exact ring that my GF picked out years ago and couldn’t find it anywhere else. Brittany was my rep and she was great. She had to have changed my order 100 times but she was always positive and upbeat about it. We communicated through text an email and she was always prompt and professional.
Nathan S, Louisiana, USA
April 09, 2024
Michelle went above and beyond in supporting me through the process of finalizing an engagement ring order. She reached out to me proactively approximately a month ago when she noticed that I had a few items in my cart which I hadn’t finalized deciding on. Michelle provided me with clarity and answered all my questions with such thoughtful and insightful knowledge such that I decided to place an order shortly after. Since then, I have worked with Michelle looking at custom options as well as designer options and finalized an order which I just received today. Along the way, Michelle was always extremely patient and courteous answering my (many technical and specific) questions. I was most appreciative when Michelle assisted me by going to have a personal look at the diamond ring after production and confirmed some minor quality correction items that I observed. Michelle not only worked with your master jeweler to correct a small prong adjustment I had requested based on the photos, but then also noticed some minor asymmetry elsewhere which she proactively got adjusted for me. The final result was absolutely wonderful and exceeded my expectations. At the end of it all, I feel I was provided with a beautifully elegant and refined product with exceptional craftsmanship and support from your entire team. I truly feel blessed to have been working through it all with Michelle as my advisor and point of contact. I will no doubt consider coming back to Whiteflash again and hopefully for a wedding band in the near future. Thank you again, Debbie, for your leadership in having an organization with a caliber of people such as Michelle. I exclusively put my trust in a business or in a work group based on the quality and character of the people over any other business or commercial criteria. And it appears that you’ve built an exceptional service with an even more exceptional group of people to back it up. Much respect to you and your team for your exceptional products & craftsmanship, but primarily the character and aptitude of your consultants. It’s been a pleasure.
Mohanad K, Canada

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