Amazing Canadian Diamond Purchase
February 22, 2007

Amazing Canadian Diamond Purchase

Finally I got my earrings (I say ''finally'' as if I waited for them for 4 weeks but you know how excited people get about jewellery, especially when it is a piece as beautiful as these earrings). They would have been here yesterday if I had realized that I had to call FedEx and have them charge me the customs duty and taxes before the earrings could clear customs (I just assumed they would charge me once they were delivered). Let me tell you that yesterday, to kill some time, I went to a local B&M and they had a pair of 0.70ctw, Lazare Kaplan studs (basket setting that doesn''t even come close to your martini) With tax this is more than double than what I spent at Whiteflash. I am not telling you this to brag about my great consumer sense but rather that you may, if you wish, post this on your website for other consumers, particularly Canadian buyers, to see. Personally, I am always careful about ordering things from the US before I factor in the customs and taxes that are levied heavily against the purchase. Your business is indeed a testament to fairness, quality, and honesty - a combination that is unfortunately too often mutually exclusive when one is searching for quality products at a fair price. You have changed my attitude as a consumer such that now I feel that the onus rests on premium brands and companies to prove to me that their products are indeed that superior in quality and elegance to warrant a 30-50% (if not more) mark-up. I am very grateful to you and your company for maintaining such a high standard of quality without compromising your integrity (sometimes I wonder if you guys even make money :) ). I almost feel guilty for paying such a price for such and exquisite product. In terms of elegance, beauty, and value I sincerely doubt that I could find anything that comes even close to what you offer. You and your colleagues have made this purchase one of the most enjoyable and memorable business experiences (and I do enjoy spending money on the person I love) I have ever had. I cannot wait to offer these earrings to my fianc?©e as a gift for our anniversary. Being the sentimental sap that I am, I believe that she deserves the best, and in this case I am definitely able to deliver - all thanks to Whiteflash. If you could please pass along my sincere gratitude to your entire staff. I am a firm believer that good business begins with great people and truly, Whiteflash has great employees. There is not much left to say but that the earrings are stunning, the price was fair, and the delivery was prompt. What else can one ask for? Maybe a little box of chocolates... but look you even provided that! :) Thank you once again. When I am back in a couple of years for a bracelet, I promise you that Whiteflash will be my first and only stop. Wishing you all the best, Roman
Roman, Canada

RECENT REVIEWS

April 10, 2024
Whiteflash was awesome. I found the exact ring that my GF picked out years ago and couldn’t find it anywhere else. Brittany was my rep and she was great. She had to have changed my order 100 times but she was always positive and upbeat about it. We communicated through text an email and she was always prompt and professional.
Nathan S, Louisiana, USA
April 09, 2024
Michelle went above and beyond in supporting me through the process of finalizing an engagement ring order. She reached out to me proactively approximately a month ago when she noticed that I had a few items in my cart which I hadn’t finalized deciding on. Michelle provided me with clarity and answered all my questions with such thoughtful and insightful knowledge such that I decided to place an order shortly after. Since then, I have worked with Michelle looking at custom options as well as designer options and finalized an order which I just received today. Along the way, Michelle was always extremely patient and courteous answering my (many technical and specific) questions. I was most appreciative when Michelle assisted me by going to have a personal look at the diamond ring after production and confirmed some minor quality correction items that I observed. Michelle not only worked with your master jeweler to correct a small prong adjustment I had requested based on the photos, but then also noticed some minor asymmetry elsewhere which she proactively got adjusted for me. The final result was absolutely wonderful and exceeded my expectations. At the end of it all, I feel I was provided with a beautifully elegant and refined product with exceptional craftsmanship and support from your entire team. I truly feel blessed to have been working through it all with Michelle as my advisor and point of contact. I will no doubt consider coming back to Whiteflash again and hopefully for a wedding band in the near future. Thank you again, Debbie, for your leadership in having an organization with a caliber of people such as Michelle. I exclusively put my trust in a business or in a work group based on the quality and character of the people over any other business or commercial criteria. And it appears that you’ve built an exceptional service with an even more exceptional group of people to back it up. Much respect to you and your team for your exceptional products & craftsmanship, but primarily the character and aptitude of your consultants. It’s been a pleasure.
Mohanad K, Canada
April 07, 2024
It's our first time looking for an engagement ring and we had no idea how much there is to learn, but Becca made our experience so memorable and so special. She took the time to teach us what to look for and followed up with more options for us. The people here are so kind and so patient which makes this stressful process so beautiful. I would highly recommend this place to everyone!
Jenni T, Texas, USA
April 06, 2024
After going to many online jewelers, and many local jewelers, I kept coming back to Whiteflash. I was looking for a very specific type of diamond, and Whiteflash had the most information and reports to make me feel comfortable purchasing. Customer service was great, and I received a lot of guidance over the phone and email from Becca, who was extremely patient with me. Shopping online for an engagement ring can be a very stressful process, and Becca did a great job going over options for settings and also helped me compare diamonds when I got down to the ones I was interested in. My fiancée is in love with her ring and after 6 months of engagement it's still constantly sparkling with a lot of fire. We cannot wait to get married. Thanks so much Becca and Whiteflash!
Drew S, California, USA

Be Inspired By Our Designer Engagement Rings

Find the perfect Designer Ring for your special diamond by clicking the links below, and let us build the ultimate ring for the love of your life!
FIND DIAMONDS FIND JEWELRY
GO TO MY CART CONTINUE SHOPPING PROCEED TO CHECKOUT FIND DIAMONDS FIND JEWELRY
COMPARE REMOVE ALL FIND MORE DIAMONDS
COMPARE REMOVE ALL FIND MORE JEWELRY
COMPARE REMOVE ALL FIND MORE DIAMONDS