Whiteflash Diamonds Fire and Brilliance is Extraordinary
April 17, 2007

Whiteflash Diamonds Fire and Brilliance is Extraordinary

Guys, Shopping for an engagement ring and nervous about buying online? Well, hopefully this letter will put your worries to rest. It?ˆ™s simple, go to whiteflash.com!! It took me several weeks of perusing the local mall jewelry stores and scouring the internet for knowledge and advice. Some of the rings I looked at were nice but they were either too big, too small, not right setting, etc. I also heard you will not get the best value at the mall. But my deadline to get a ring was quickly approaching, less then a week to be exact!!! Well, it was late Saturday night and I decided to design a ring online from whiteflash. They have a very good selection of diamonds and settings and were able to meet all my goals from cost to all the 4 C?ˆ™s. I doubted they were open at such a late hour but I had a few questions that I wanted answered before I just ?ˆ?ordered?ˆ? online?ˆ¦ I left a voicemail as well as sent an email and both were promptly answered on Sunday morning. Not bad for a online store! Sunday afternoon, I spoke to Whiteflash and told her what I wanted and that I really needed to have it Thursday for my Friday departure to the Philippines where I would ask my fianc?©. She could not confirm the delivery until she talked to production about getting the band cast in time but would get back to me on Monday. She called me back Monday and assured me that I could have it Friday morning before my plane took off at noon. I asked several times if they were sure they could ship by as I was reluctant to take someone?ˆ™s word over the phone especially for an object of this importance and dollar value. I got the finances arraigned and got everything paid for now it was just wait and see!!!! Thursday night I got the call it shipped and was promptly given the information I needed to pick it up!! I was at the Fed ex station at 9:30 AM and on the plane by 1100 AM!!! As soon as I opened the box I knew I made the right choice!! The Fire/brilliance was extraordinary!! Everyone at whiteflash pulled this off and seemed genuinely excited to work with me and knew of my predicament!! Two days later I was at a restaurant on a mountain top in the Philippines proposing to my Fianc?© with her parents!! Everyone at White flash was so helpful and kept me posted and up to date on everything!!
Bill, Philippines

RECENT REVIEWS

April 10, 2024
Whiteflash was awesome. I found the exact ring that my GF picked out years ago and couldn’t find it anywhere else. Brittany was my rep and she was great. She had to have changed my order 100 times but she was always positive and upbeat about it. We communicated through text an email and she was always prompt and professional.
Nathan S, Louisiana, USA
April 09, 2024
Michelle went above and beyond in supporting me through the process of finalizing an engagement ring order. She reached out to me proactively approximately a month ago when she noticed that I had a few items in my cart which I hadn’t finalized deciding on. Michelle provided me with clarity and answered all my questions with such thoughtful and insightful knowledge such that I decided to place an order shortly after. Since then, I have worked with Michelle looking at custom options as well as designer options and finalized an order which I just received today. Along the way, Michelle was always extremely patient and courteous answering my (many technical and specific) questions. I was most appreciative when Michelle assisted me by going to have a personal look at the diamond ring after production and confirmed some minor quality correction items that I observed. Michelle not only worked with your master jeweler to correct a small prong adjustment I had requested based on the photos, but then also noticed some minor asymmetry elsewhere which she proactively got adjusted for me. The final result was absolutely wonderful and exceeded my expectations. At the end of it all, I feel I was provided with a beautifully elegant and refined product with exceptional craftsmanship and support from your entire team. I truly feel blessed to have been working through it all with Michelle as my advisor and point of contact. I will no doubt consider coming back to Whiteflash again and hopefully for a wedding band in the near future. Thank you again, Debbie, for your leadership in having an organization with a caliber of people such as Michelle. I exclusively put my trust in a business or in a work group based on the quality and character of the people over any other business or commercial criteria. And it appears that you’ve built an exceptional service with an even more exceptional group of people to back it up. Much respect to you and your team for your exceptional products & craftsmanship, but primarily the character and aptitude of your consultants. It’s been a pleasure.
Mohanad K, Canada
April 07, 2024
It's our first time looking for an engagement ring and we had no idea how much there is to learn, but Becca made our experience so memorable and so special. She took the time to teach us what to look for and followed up with more options for us. The people here are so kind and so patient which makes this stressful process so beautiful. I would highly recommend this place to everyone!
Jenni T, Texas, USA
April 06, 2024
After going to many online jewelers, and many local jewelers, I kept coming back to Whiteflash. I was looking for a very specific type of diamond, and Whiteflash had the most information and reports to make me feel comfortable purchasing. Customer service was great, and I received a lot of guidance over the phone and email from Becca, who was extremely patient with me. Shopping online for an engagement ring can be a very stressful process, and Becca did a great job going over options for settings and also helped me compare diamonds when I got down to the ones I was interested in. My fiancée is in love with her ring and after 6 months of engagement it's still constantly sparkling with a lot of fire. We cannot wait to get married. Thanks so much Becca and Whiteflash!
Drew S, California, USA

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