Even Better Than I Envisioned
April 23, 2007

Even Better Than I Envisioned

First off, I picked up the ring this morning, and it is beautiful... even better than I envisioned. The point I want to bring primary attention to is not your product offering (which is outstanding), but your customer service. Suffice it to say, I am stunned. I can only imagine the droves of starry-eyed bachelors you have to work/deal with, and the high level of indecision and emotion which comes with the importance of marriage. As I mentioned, I consult Fortune 500 ?ˆ?members?ˆ? in Consumer Behavior and Psych, and I am a very linear thinker, and succumb to marketing only if I admire the campaign... suffice it to say, choosing a diamond and ring was the first time in my adult life where I have been unable to easily resolve purchase indecision. (I spec and purchase my cars over the phone, if that gives you an idea of my ?ˆ?usual?ˆ? level of decisiveness). You did a wonderful job, giving me not rote answers, but an explanation and discussion centered on my question. The transition was seamless and well-refined, and everyone did an excellent job of not only answering my questions, but also anticipating any other concerns and questions which may have arisen. Small, seemingly easy (but always overlooked) details like including State College FedEx hours impressed the hell out of me. Details, details, details. Awesome. Experientially, your site and your excellent customer service absolutely exceeds anything I have seen or studied. The level of service I was given at Whiteflash puts ?ˆ?case studies?ˆ? like Ritz-Carlton and Mercedes to shame. Ultimately, it is the combination of unique product, great site/information, and excellent service which is so amazing... many companies and firms spout that they deliver this level of service, but the team at Whiteflash is the first company that really seems to understand. Kudos to your management for fostering this level of service. Any time you need a written or spoken reference, please do not hesitate to contact me... PS. Does Whiteflash have a stock offering in the US market or an OTC pink sheet? Would love to invest, if that opportunity is available...
Andy, Arizona, USA

RECENT REVIEWS

May 17, 2022
My wife loved and thought they were beautiful and really liked the martini setting. She hasn't taken them off since she got them. Thanks so much for your help.
Mark R, Texas, USA
April 08, 2022
I recently purchased a pair of diamond earrings, from White flash. The diamonds arrived and were spectacular. Working with Melissa and Vera was a treat, they were knowledgeable, professional and prompt in getting back to me (I had a lot of questions). Highly recommend White flash if you are considering purchasing diamonds. They were a delight to work with. Seamless transaction, from start to finish.
Donna C, Florida, USA
April 01, 2022
The picture looked great. I thought initially the stud looked small lol, but when I placed it on my ear today I’m loving the size. I think it’s perfect and it’s so beautiful compared to the existing one I have. This one is much bigger, sparklier, and brighter. Of course I think we chose one of the best of the best cuts my price range can offer. I can see myself upgrading this or even get another in the future. I’m hooked and I can see myself getting more jewelry ??
Andrew C, California, USA
March 21, 2022
I have made three purchases from them and the customer service is always great. The jewelry has been exactly what I ordered. My wife loves everything from Whiteflash. You will not be disappointed. Becca and Melissa are a pleasure to work with.
Robert D, Florida, USA

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