Even Better Than I Envisioned
April 23, 2007

Even Better Than I Envisioned

First off, I picked up the ring this morning, and it is beautiful... even better than I envisioned. The point I want to bring primary attention to is not your product offering (which is outstanding), but your customer service. Suffice it to say, I am stunned. I can only imagine the droves of starry-eyed bachelors you have to work/deal with, and the high level of indecision and emotion which comes with the importance of marriage. As I mentioned, I consult Fortune 500 ?ˆ?members?ˆ? in Consumer Behavior and Psych, and I am a very linear thinker, and succumb to marketing only if I admire the campaign... suffice it to say, choosing a diamond and ring was the first time in my adult life where I have been unable to easily resolve purchase indecision. (I spec and purchase my cars over the phone, if that gives you an idea of my ?ˆ?usual?ˆ? level of decisiveness). You did a wonderful job, giving me not rote answers, but an explanation and discussion centered on my question. The transition was seamless and well-refined, and everyone did an excellent job of not only answering my questions, but also anticipating any other concerns and questions which may have arisen. Small, seemingly easy (but always overlooked) details like including State College FedEx hours impressed the hell out of me. Details, details, details. Awesome. Experientially, your site and your excellent customer service absolutely exceeds anything I have seen or studied. The level of service I was given at Whiteflash puts ?ˆ?case studies?ˆ? like Ritz-Carlton and Mercedes to shame. Ultimately, it is the combination of unique product, great site/information, and excellent service which is so amazing... many companies and firms spout that they deliver this level of service, but the team at Whiteflash is the first company that really seems to understand. Kudos to your management for fostering this level of service. Any time you need a written or spoken reference, please do not hesitate to contact me... PS. Does Whiteflash have a stock offering in the US market or an OTC pink sheet? Would love to invest, if that opportunity is available...
Andy, Arizona, USA

RECENT REVIEWS

October 19, 2021
My pendant necklace arrived today and I just wanted to say a huge thank you to Brittany and all of the team at Whiteflash. The necklace is absolutely stunning and I love it! I was constantly impressed at every step of the way when purchasing my necklace. Everyone in the Whiteflash team was amazing with the support and communication during the whole process. Thank you for helping pick out the perfect center diamond for the pendant and accommodating the small design changes to the chain. I look forward to doing business with you again in the future :-)
Rima A, California, USA
October 16, 2021
My incredible earrings have arrived! They are more perfect than I could have ever imagined! The settings actually work on my ears- this is a BIG deal! I tried this size earring on at many fine jewelers (including the blue box store), and none sat right on my ear. I was worried I would never find my dream diamond earrings. But these are PERFECT in every way!! The sparkle is off the charts and I am so happy with them! Thank you both so much for your time and effort in helping me make my dream earrings! They are already my favorite! Thank you again! I appreciate the Whiteflash team and am so excited to have my two special ACA’s!
Candice T, Utah, USA
September 15, 2021
All four pieces are very beautiful and well made! Particularly, the customized earrings (three stone curved earrings) and the diamonds bar pendant are exactly as I wished to have, I am fully satisfied with them. I would like to send Whiteflash team sincere thank!
Imjak J, Switzerland
September 11, 2021
Excellent! Appreciate the superhero effort by you and those that supported you in making this happen!! Once again, I’ll thrilled with doing business with Whiteflash. Thanks again!!!!
Jeff G, Florida, USA

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