July 05, 2007


I just wanted to follow up from my ring purchase a few weeks (months!) ago now. It''s been tough to find surprise my now Fiancee Kim, for the past few weeks as we''ve both been so busy with work and life in general. But, I managed to surprise her two weekends ago and took us on a drive up the California coast and over to Napa for a little romantic getaway. We spent the day taking in the magnificent views, had a drive through some great backroads, and had dinner at one of our favorite restaurants in Wine country (Bouchon). After dinner, we found a little quiet / private moment, I told her what she meant to me and I did my thing! :) Needless to say, it was a HUGE, AMAZING, WONDERFUL moment for us and Kim LOVES LOVES LOVES the ring!!! It''s perfect for her style, she loves the size, color, and sparkle and has not been able to keep her eyes off of it (nor can I). I''ve spent a good couple of hours walking her through the research of the past couple of months, talking about 4C''s and especially Cut, H&A, ACAs, AGS, Idealscopes, and especially WF and how incredibly helpful you''ve been. Of course, she loves what the ring means, and how it looks, but she also loves knowing that she has has something that is the best quality. It''s been so amazing telling friend and family and everyone who''s seen the ring can''t stop commenting on how bright and sparkly it is (of course, it''s an ACA!)...her friends in her office keep doing double takes with it! Thank you again Katie for all your helpfulness and being patient with me as I went through the purchase was a little intimidating spending that much online, but WF and yourself made the experience really smooth, comfortable, and we are both very very happy with the end result! We''ll definitely spread the word of Whiteflash! I haven''t had a chance to do hand shots yet, but hopefully soon. Her folks are coming up for the 4th, so we''ll get to celebrate with them over the next few days. P.S. I''ll definitely follow up with you when it''s time to look at bands too!
Lawrence, Canada


April 10, 2024
Whiteflash was awesome. I found the exact ring that my GF picked out years ago and couldn’t find it anywhere else. Brittany was my rep and she was great. She had to have changed my order 100 times but she was always positive and upbeat about it. We communicated through text an email and she was always prompt and professional.
Nathan S, Louisiana, USA
April 09, 2024
Michelle went above and beyond in supporting me through the process of finalizing an engagement ring order. She reached out to me proactively approximately a month ago when she noticed that I had a few items in my cart which I hadn’t finalized deciding on. Michelle provided me with clarity and answered all my questions with such thoughtful and insightful knowledge such that I decided to place an order shortly after. Since then, I have worked with Michelle looking at custom options as well as designer options and finalized an order which I just received today. Along the way, Michelle was always extremely patient and courteous answering my (many technical and specific) questions. I was most appreciative when Michelle assisted me by going to have a personal look at the diamond ring after production and confirmed some minor quality correction items that I observed. Michelle not only worked with your master jeweler to correct a small prong adjustment I had requested based on the photos, but then also noticed some minor asymmetry elsewhere which she proactively got adjusted for me. The final result was absolutely wonderful and exceeded my expectations. At the end of it all, I feel I was provided with a beautifully elegant and refined product with exceptional craftsmanship and support from your entire team. I truly feel blessed to have been working through it all with Michelle as my advisor and point of contact. I will no doubt consider coming back to Whiteflash again and hopefully for a wedding band in the near future. Thank you again, Debbie, for your leadership in having an organization with a caliber of people such as Michelle. I exclusively put my trust in a business or in a work group based on the quality and character of the people over any other business or commercial criteria. And it appears that you’ve built an exceptional service with an even more exceptional group of people to back it up. Much respect to you and your team for your exceptional products & craftsmanship, but primarily the character and aptitude of your consultants. It’s been a pleasure.
Mohanad K, Canada
April 07, 2024
It's our first time looking for an engagement ring and we had no idea how much there is to learn, but Becca made our experience so memorable and so special. She took the time to teach us what to look for and followed up with more options for us. The people here are so kind and so patient which makes this stressful process so beautiful. I would highly recommend this place to everyone!
Jenni T, Texas, USA
April 06, 2024
After going to many online jewelers, and many local jewelers, I kept coming back to Whiteflash. I was looking for a very specific type of diamond, and Whiteflash had the most information and reports to make me feel comfortable purchasing. Customer service was great, and I received a lot of guidance over the phone and email from Becca, who was extremely patient with me. Shopping online for an engagement ring can be a very stressful process, and Becca did a great job going over options for settings and also helped me compare diamonds when I got down to the ones I was interested in. My fiancée is in love with her ring and after 6 months of engagement it's still constantly sparkling with a lot of fire. We cannot wait to get married. Thanks so much Becca and Whiteflash!
Drew S, California, USA

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