Hi Sheerah and Everyone at WhiteFlash.
March 20, 2008

Hi Sheerah and Everyone at WhiteFlash.

Hi Sheerah and Everyone at WhiteFlash.com, I am sitting here at work, in seventh heaven! I've had my new ring on for less than two hours and I just can't stop looking at it. I knew it would be beautiful, but I had no idea just how PERFECT it would look in person. Words can't convey how utterly thrilled I am with my ring. Even more, I wanted to convey how deeply impressed I have been throughout the entire process of my purchase. From day 1, when I called on a Saturday as I was sitting in my pajamas on a winter morning browsing your line of loose diamonds, and called your number and spoke (unknowingly at the time) to Debi Wexler, who treated me with such courtesy and friendliness -- to today, when I picked up the final product and saw how carefully it was packed (although you should have seen me, ripping through three layers of boxes and envelopes in my car to get to it!), every step has been handled with the utmost care, concern, and professionalism. Sheerah, THANK YOU for your incredible knowledge, and for helping me select a gorgeous stone. I know you probably work with people who are wealthy and can afford truly expensive jewelry, which makes me appreciate even more the fact that you treated me like I was spending a million bucks with you. Your sincerity, humor, and patience as I asked many questions and called back multiple times has been deeply appreciated. You treated me like a person, not like just a customer. Even more, you made me feel as if you really cared about how important this purchase was for me. Because it was special and important to me, it became special and important to you. I can't thank you enough! I also wanted to make special mention of the fact that in a day where most companies give average service, it was a real pleasure to receive truly top notch performance. Even simple things, such as the finished photographs of my ring -- I never expected to be given something that made MY ring look like something out of a catalog. And when I received the ring in the lovely box, what a difference it made that the box was something very nice, instead of some cheap plastic thing. Sure, you could cut corners, like everyone else. But I can certainly say, at least for myself, that these little personalized and elegant touches have marked Whiteflash.com as a company distinctive from the rest. Don't ever change! So thank you ALL, each and every one of you who have made my entire experience of WhiteFlash.com a truly memorable and overwhelmingly positive experience. No company is perfect, I realize. But in this case, at least from my perspective, it was an absolute pleasure to deal with every one of you. I can't speak highly enough about each of you and the company. I hope I am able to shop with you again very soon. And believe me, I will spread the word about you to everyone I know. The ring speaks more clearly than any words of mine can about your exceptional quality. P.S. Please send a note, too, to the people who crafted my ring. The palladium looks wonderful -- and the craftsmanship is impeccable. They did a beautiful job with this special order.
Cathy, Maryland, USA


May 01, 2019
We got the ring and we are thrilled. The ring is very beautiful with sparkling diamonds and is perfect fit. We love it! The entire purchase experience was very smooth and pleasant. Thank you!
Kexin Z, North Carolina, USA
April 10, 2019
Buying my rings at Whiteflash has been a real delight! Each person I interacted with at the company was just endlessly helpful, knowledgeable, and thoughtful. The Diamond Consultant was a tremendous help in selecting my beautiful diamonds and matching plain band, and in designing my custom setting. Everyone on the Whiteflash team was patient with my (many) questions, quick to respond, and worked hard to make sure that my jewelry turned out exactly right! Then my ring CAME! And oh my gosh... I had no Idea how Huge those diamonds were going to be! The photos I got last night showed me how beautiful it was, but when I opened the box I was absolutely Floored by the Size of the thing. Took it out, put it on, and just stared at it with my jaw dropped. It is the most Beautiful ring I’ve ever seen. Anywhere. The setting is absolutely perfect, and the diamonds all look completely flawless and they throw off light like Crazy! I can’t stop looking at it. It is amazing and wonderful and miles beyond anything I’d imagined. Thank you both so much for all the time and work you put into designing and creating the most beautiful diamond ring ever!
Melora C, North Carolina, USA
April 05, 2019
We love them. Thank you again they fit perfectly.
Kevin B, Michigan, USA
March 17, 2019
I recently purchased my wedding band on short notice and Whiteflash did not disappoint. Communication was amazing and I was kept informed through the entire process. They even checked up after delivery to make sure the ring was as expected. I'm 100% positive I was provided with the same level of customer service as someone who spent thousands. I was so pleased that I've already placed an order for a second band.
Kristin A, Florida, USA

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