Bob:
 
I picked up the engagement ring from the FedEx station this morning and I had the opportunity to inspect it closely over the lunch hour.
August 25, 2004

Bob: I picked up the engagement ring from the FedEx station this morning and I had the opportunity to inspect it closely over the lunch hour.

Bob: I picked up the engagement ring from the FedEx station this morning and I had the opportunity to inspect it closely over the lunch hour. I'm not sure what to say as I'm completely breathless... (*catches breath*) The diamond is even more beautiful than I imagined it would be. I've seen some gorgeous diamonds while perusing the small local jewelers and, to some extent, even the larger chain stores in the shopping malls. Without any doubt, I can sat that this stone trumps them all. When combined with the Vatche' Royal Crown setting -- and I commend Vatche' for its excellent workmanship -- I don't believe that it'll be possible that my girlfriend will not love this ring. I appreciate whatever it is that you did to ensure that the ring was delivered to me with such perfect timing. I realize that the snags at Vatche' had everyone pressed for time and I honestly wasn't expecting to take receipt of the ring until this weekend. Knowing that the ring is now in my possession is a huge relief and I can now enjoy planning a proposal that will be as special as my girl is to me. I plan to write a few customer testimonies on websites such as DiamondTalk.com and Pricescope.com. When I began sifting through the information on these sites, the customer testimonies helped me to decide from whom to purchase a diamond. I hope that these testimonies will aid others while accurately describing Whiteflash's customer service and its products in as flattering of detail as possible. In closing, I cannot thank you enough for all of your help and your patience. I know that I bombarded you with questions -- partly to help me to better understand my purchase and partly to reassure myself that I knew what I was doing -- and not once did I feel intimidated as you guided me through the process of buying the ring. I can say that, if I had to begin the process again, I'd immediately cut to the chase and ask you for your expertise and help. Thank you again for all of your help!!
Matt N, Florida, USA

RECENT REVIEWS

April 17, 2024
They are so sparkly, big and stunning! Sometimes it seems the diamond post may not fit through the hole but after trying it does.
Claudia D, Maryland, USA
April 12, 2024
My fiancée has been raving about it the past few months, really happy with the purchase. Thank you and the Whiteflash team so much for helping us through the process.
Kelvin W, Malaysia
April 10, 2024
Whiteflash was awesome. I found the exact ring that my GF picked out years ago and couldn’t find it anywhere else. Brittany was my rep and she was great. She had to have changed my order 100 times but she was always positive and upbeat about it. We communicated through text an email and she was always prompt and professional.
Nathan S, Louisiana, USA
April 09, 2024
Michelle went above and beyond in supporting me through the process of finalizing an engagement ring order. She reached out to me proactively approximately a month ago when she noticed that I had a few items in my cart which I hadn’t finalized deciding on. Michelle provided me with clarity and answered all my questions with such thoughtful and insightful knowledge such that I decided to place an order shortly after. Since then, I have worked with Michelle looking at custom options as well as designer options and finalized an order which I just received today. Along the way, Michelle was always extremely patient and courteous answering my (many technical and specific) questions. I was most appreciative when Michelle assisted me by going to have a personal look at the diamond ring after production and confirmed some minor quality correction items that I observed. Michelle not only worked with your master jeweler to correct a small prong adjustment I had requested based on the photos, but then also noticed some minor asymmetry elsewhere which she proactively got adjusted for me. The final result was absolutely wonderful and exceeded my expectations. At the end of it all, I feel I was provided with a beautifully elegant and refined product with exceptional craftsmanship and support from your entire team. I truly feel blessed to have been working through it all with Michelle as my advisor and point of contact. I will no doubt consider coming back to Whiteflash again and hopefully for a wedding band in the near future. Thank you again, Debbie, for your leadership in having an organization with a caliber of people such as Michelle. I exclusively put my trust in a business or in a work group based on the quality and character of the people over any other business or commercial criteria. And it appears that you’ve built an exceptional service with an even more exceptional group of people to back it up. Much respect to you and your team for your exceptional products & craftsmanship, but primarily the character and aptitude of your consultants. It’s been a pleasure.
Mohanad K, Canada

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