A Big Thank You
November 18, 2009

A Big Thank You

We talked on the phone last week, when I received the diamond. As I told you the stone looked very nice (actually it was more like ""love at first sight""), and that we were planning to see an independant appraiser to get a second opinion. We did that this morning. The appraisal verified all the information of the report (color, clarity, polish, cut etc). Based on the good appraisal news and the fact that the diamond is indeed lovely (somehow I think it was just cut for me), we have decided to keep it. We can therefore finalize all sale steps, including sending the original certificate. Clearly we are both very happy with the stone itself. Still, this email would be incomplete if it only mentioned the product. A big ""Thank you"" is due to you and the rest of your team for making the whole process smooth, enjoyable and transparent. In an industry like this one, it is hard to find - and therefore greatly appreciated when one does - people that provide a great service. You have done exactly that and you''ve done it very well. You listened to what we wanted, you responded swiftly, you answered our questions, you were there all the way from the beginning to the end. Thank you all!
Virginia, Texas, USA

RECENT REVIEWS

January 30, 2019
I appreciate your assistance in the purchase and making it a easier process for me.
Jacob Z, Arizona, USA
January 03, 2019
All is good here. Thank you for all of your hard work and dedication to make this possible.
Jonathan B, New York, USA
November 29, 2017
I want to start off by thanking you and your entire team involved in this process, you guys did an AMAZING and OUTSTANDING job. I absolutely love the ring! The ring turned out to be better than what I had imagined. The amount of detailing on the ring was amazing. The Diamond was a breathtaking piece also loved that! My Fiancé loved everything about the ring. She was extremely happy with the entire ring.
Amit S, New York, USA
August 14, 2017
I've been waiting my whole life for this moment and the ring looks absolutely exquisite!! The beautiful photos are truly breathtaking and I sincerely thank you for such an incredible keepsake!! Every time I look at them I begin to cry with pure joy and such a grateful heart!
Lorice Z, Canada

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