A Big Thank You
November 18, 2009

A Big Thank You

We talked on the phone last week, when I received the diamond. As I told you the stone looked very nice (actually it was more like ""love at first sight""), and that we were planning to see an independant appraiser to get a second opinion. We did that this morning. The appraisal verified all the information of the report (color, clarity, polish, cut etc). Based on the good appraisal news and the fact that the diamond is indeed lovely (somehow I think it was just cut for me), we have decided to keep it. We can therefore finalize all sale steps, including sending the original certificate. Clearly we are both very happy with the stone itself. Still, this email would be incomplete if it only mentioned the product. A big ""Thank you"" is due to you and the rest of your team for making the whole process smooth, enjoyable and transparent. In an industry like this one, it is hard to find - and therefore greatly appreciated when one does - people that provide a great service. You have done exactly that and you''ve done it very well. You listened to what we wanted, you responded swiftly, you answered our questions, you were there all the way from the beginning to the end. Thank you all!
Virginia, Texas, USA

RECENT REVIEWS

July 23, 2019
She loved it! Thanks so much…exactly what I was hoping for! I purchased my wife's engagement and wedding ring from them 10 years ago and recently worked with them on an upgrade and it turned out awesome! Whiteflash was great to work with. Great people, service and products!
Ed F, South Carolina, USA
May 03, 2019
I am so delighted with the ring! You so perfectly captured my wishes and turned them into reality. The entire process was seamless and easy, and I am so grateful. Many thanks again, and please give my best regards to the rest of your team. You're all top-notch at what you do.
Megan R, Texas, USA
January 30, 2019
I appreciate your assistance in the purchase and making it a easier process for me.
Jacob Z, Arizona, USA
January 03, 2019
All is good here. Thank you for all of your hard work and dedication to make this possible.
Jonathan B, New York, USA

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