Excellent Experience!
December 06, 2010

Excellent Experience!

First, buying something so expensive that relies on appearance, on-line, with only a picture goes against logic. However, after taking time to educate myself to the diamond world and ask some questions to Whiteflash, I was able to purchase an absolutely beautiful diamond ring for my wife. I has initially decided on carat weight but ended up downsizing a bit to obtain an ideal cut that scored zero?ˆ™s in light performance etc. This was a good move because the diamond lights up like a fireball and thus, gives the appearance of being larger (back to square one with better quality!). The Process: After talking with Whtieflash, I received a confirmation email with the invoice attached for my approval. It was correct and I sent it back. A few hours later I received another email giving me instructions as to how to wire the money and complete the transaction. I also noticed that the status of my diamond went from ?ˆ?available?ˆ? to ?ˆ?reserved?ˆ?. (Good sign). I went to the bank, wired the money late that afternoon. By lunch the next day, Whiteflash had emailed me that the money had been received and that the ring was going into production. Further, the web page for my diamond changed to ?ˆ?sold?ˆ? ?ˆ“ more good signs. A few days later I get another email with pictures of my completed ring and another email detailing Fed-Ex shipping which made the trip from Texas to Georgia in about 16 hours. The box was triple-packed and contained all the information promised, including an unbelievable ring. In summary, Whiteflash made this experience flawless. I cannot imagine going back to an upscale jeweler because of the perceived higher quality diamonds and personalized attention. This is not necessarily the case because the diamonds have serial numbers engraved on the girdles and as Whiteflash pointed out, you can go to the AGS website and plug in the serial number and verify the diamonds report. So, it?ˆ™s about the diamond, not the store. As far as personalized attention, I had better access to Whiteflash via email than I would trying to catch a salesperson at a local jeweler. Two final points. First, my wife?ˆ™s ring size is a 3.5 which is difficult to fit. Not for Whiteflash, it fit perfectly. Second, I saved by my estimation approximately $2,200 by dealing with Whiteflash over comparable rings at premium jewelers. I highly recommend these guys and appreciate their well orchestrated process and delivery of the ring.
Jeff H, Pennsylvania, USA

RECENT REVIEWS

February 19, 2024
The proposal went smoothly! She loved the ring and the whole set up :) My fiancée has been showing it off to friends, family, and coworkers. We had a comparison with my sister's engagement ring and definitely the shine and colour stood out. The sparkles are more intricate as we can see the finer facets. I am very satisfied with the purchase. I was helped by Becca during my whole planning and purchase phase! Becca was superb in answering all my questions and providing insight on selecting the perfect diamond. I would highly recommend Whiteflash if you would like a high quality diamond and to also look for Becca to help out! I would like to thank Becca once again for all her assistance she has provided to me.
Jason C, Canada
February 19, 2024
The quality of products (in my case A Cut Above diamond) is superb, couldn't find anything comparable in the market and worth every penny. Shopping experience was fantastic, with Becca helping in every part of the process. I will buy again for sure, couldn't ask for more.
Gianluca P, Switzerland
February 19, 2024
Very excited. Thanks for all your help during the process. Hope to do business with you again in the future!
Andrew, Texas, USA
February 19, 2024
I absolutely love my earrings thank you - they’re even better than I expected.
Emma H, Australia

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