Unbelievable Service!
December 30, 2010

Unbelievable Service!

I began to get serious about buying an engagement ring about 5 months ago, and knew that I wanted to explore online vendors because of the great selection and great prices. Once I discovered that Whiteflash was a reputable company that was based in Houston, where I live, I decided to contact them. After exchanging a few emails with Whiteflash, I decided to come in for an initial appointment to really educate myself about the process and meet them personally. I met with Bryan, and because of his expertise, the entire process couldnt have been easier. From that point, there was no question that I wanted to go through Whiteflash. I continued to email Whiteflash to begin the diamond selection process, and probably ended up sending her over 30 diamonds from the virtual selection to help narrow them down. They did so and provided excellent recommendations along the way. I actually ended up selecting a square cushion ""Hearts & Arrows"" cut that she specifically recommended. Shortly thereafter, I was ready to set the diamond, and again based on an earlier recommendation from Whiteflash I went with the Grace by Vatche (I had described the type of setting I wanted but had not previously seen the Grace on the site). Bryan showed me the Grace in person during one of my visits and that sealed the deal on the setting. I proposed on December 23, and the ring was a ""homerun"". She was in awe at how ""sparkly"" the diamond was, and the setting was exactly what she wanted. The entire process was incredibly smooth and the customer service was unbelievable. I will absolutely be recommending Whiteflash to others, and will undoubtedly use them again in the future!
Michael B, New York, USA

RECENT REVIEWS

September 23, 2021
The ring is beautiful and my fiancée receives a lot of compliments at how much it sparkles from across the room. My only wish is that I could have convinced her to go another half size down when we got it resized because she's back to wearing it with a small bit of the rubber noodle. I'm just happy she's wearing it safely and we'll eventually get the size right!
Jason G, Florida, USA
September 23, 2021
I’ve never seen a natural diamond sparkle so much. Thank you Whiteflash!!
Amanda, Florida, USA
September 22, 2021
Michelle Adams and the team are amazing! I purchased my wife’s original engagement ring from Whiteflash in 2016 and just recently used their generous upgrade policy to upgrade her 1 ct G VS1 “a cut above” to a 1.5 ct I VS2 “a cut above”. We worked with Michelle Adams both times and she even remembered us from 5 years ago. She gave us the same excellent customer service as the first time. It shows that Whiteflash is committed to lifetime customers as we only spent a fraction on the upgrade as we did the original purchase and still were treated the same in regards to customer service. Whiteflash is the best in the business and nobody comes close!
Drake H, Florida, USA
September 20, 2021
Thank you so much to everyone at Whiteflash for being part of my dream ring and proposal!!! We love our ACA diamond! It is beyond anything we could’ve imagined! ?? We will definitely be back for all future diamond purchases. We are now Whiteflash customers for life.
Patrick L, Pennsylvania, USA

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