Unbelievable Service!
December 30, 2010

Unbelievable Service!

I began to get serious about buying an engagement ring about 5 months ago, and knew that I wanted to explore online vendors because of the great selection and great prices. Once I discovered that Whiteflash was a reputable company that was based in Houston, where I live, I decided to contact them. After exchanging a few emails with Whiteflash, I decided to come in for an initial appointment to really educate myself about the process and meet them personally. I met with Bryan, and because of his expertise, the entire process couldnt have been easier. From that point, there was no question that I wanted to go through Whiteflash. I continued to email Whiteflash to begin the diamond selection process, and probably ended up sending her over 30 diamonds from the virtual selection to help narrow them down. They did so and provided excellent recommendations along the way. I actually ended up selecting a square cushion ""Hearts & Arrows"" cut that she specifically recommended. Shortly thereafter, I was ready to set the diamond, and again based on an earlier recommendation from Whiteflash I went with the Grace by Vatche (I had described the type of setting I wanted but had not previously seen the Grace on the site). Bryan showed me the Grace in person during one of my visits and that sealed the deal on the setting. I proposed on December 23, and the ring was a ""homerun"". She was in awe at how ""sparkly"" the diamond was, and the setting was exactly what she wanted. The entire process was incredibly smooth and the customer service was unbelievable. I will absolutely be recommending Whiteflash to others, and will undoubtedly use them again in the future!
Michael B, New York, USA

RECENT REVIEWS

November 11, 2019
I cannot thank you and the rest of the Whiteflash team for stellar work on our ring. She was more than happy with my selection.
Dayton S, California, USA
November 01, 2019
Thank you for helping us create my ring. The ring is even more stunning than I could remember. Thank you so much to you & your team for this perfect ring!!!
Anna N, Oregon, USA
October 30, 2019
A-M-A-Z-I-N-G customer service at WhiteFlash. I learned sooooooo much. I learned about the most important C (Cut). I researched tons of websites, but WhiteFlash has them all beat. A plus, WhiteFlash is an authorized retailer for many of the popular designers (I purchased a Tacori engagement ring for my fiancé). They also have the most generous upgrade policy compared to any other retailer. Price and value are not the same thing. I'm positive I got amazing value for my purchase of their A Cut Above (super ideal diamond). If you're looking for a truly one of a kind perfect diamond for your perfect person, this is the place to go. I could go on and on, but bottom line...HIGHLY RECOMMEND THEM. Update: My fiancé loves the ring. Every she knows is amazed by the ring, how big the diamond looks, and how much it sparkles. I owe that to the amazing cut (Cut is King). Go with the Cut, you won't be disappointed. Go with WhiteFlash, they won't disappoint you either.
Danh N, California, USA
October 30, 2019
The ring is absolutely gorgeous! Turned out even better than what I ever imagine. I am more than happy with this purchase and so thankful for your help!
Hai L, Texas, USA

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