Unbelievable Service!
December 30, 2010

Unbelievable Service!

I began to get serious about buying an engagement ring about 5 months ago, and knew that I wanted to explore online vendors because of the great selection and great prices. Once I discovered that Whiteflash was a reputable company that was based in Houston, where I live, I decided to contact them. After exchanging a few emails with Whiteflash, I decided to come in for an initial appointment to really educate myself about the process and meet them personally. I met with Bryan, and because of his expertise, the entire process couldnt have been easier. From that point, there was no question that I wanted to go through Whiteflash. I continued to email Whiteflash to begin the diamond selection process, and probably ended up sending her over 30 diamonds from the virtual selection to help narrow them down. They did so and provided excellent recommendations along the way. I actually ended up selecting a square cushion ""Hearts & Arrows"" cut that she specifically recommended. Shortly thereafter, I was ready to set the diamond, and again based on an earlier recommendation from Whiteflash I went with the Grace by Vatche (I had described the type of setting I wanted but had not previously seen the Grace on the site). Bryan showed me the Grace in person during one of my visits and that sealed the deal on the setting. I proposed on December 23, and the ring was a ""homerun"". She was in awe at how ""sparkly"" the diamond was, and the setting was exactly what she wanted. The entire process was incredibly smooth and the customer service was unbelievable. I will absolutely be recommending Whiteflash to others, and will undoubtedly use them again in the future!
Michael B, New York, USA

RECENT REVIEWS

January 21, 2021
I purchased these earrings for my girlfriend and they were absolutely stunning!! I contacted Whiteflash to create custom earrings for me and they were definitely worth the wait! They were were perfect in every way and the attention to detail of the Whiteflash design team is just amazing! This is my second time buying jewelry from them and they exceeded my expectations each time. I appreciate the passion and expertise of the Whiteflash team! Thank you very much and my girlfriend couldn't be happier!
Robert G, North Carolina, USA
January 21, 2021
I was a bit afraid of how the actual ring would look when it arrived. But when I opened that box, I was SO extremely thrilled. It was so beautiful ... so stunning. Incomparable to all the other rings I was able to see in real life here in my town. So, I screamed YES! a million times on my way home in the car because I knew she was going to be just as excited about this ring as I was. It is PERFECT. 110 % perfect (one could said AGS000 ??). I could not have found a better ring. Now I just had to find a moment to propose ... since our new year’s ended before the fireworks at 12 due to my daughter and teeth, I thought I wouldn’t do it like every other guy on new year’s. So, I did it 3/1-21 and she said yes! And she loves the ring. The following week she kept looking at it every day every 10 minutes or so and really inspecting it. In Denmark the average diamond size for an engagement ring is 0.2 carats and not very well cut. So hers looks both a lot bigger and brighter than everyone else’s. When I finally chose Whiteflash over other vendors it was based on a lot of reviews praising the custom service. The reviews were so good I must admit I was a bit skeptical; you know ... too good to be true. But in the end, I now know they must all be true ... beyond excellent customer service! Thank you. So, thank you so so much Liza for all your help and keeping answering all my terrible questions. In the end this was the absolute perfect purchase for me, and I wouldn’t have done anything different. A happily engaged
Christian H, Denmark
January 19, 2021
I proposed before the year ended in 2020, and she said yes. She was happy with the ring. I doubt anyone gets ring size right the first time! She was a 4, so will have a local jeweler help to make some adjustments to fit better. Thanks so much for all the help Brittany! Appreciate the guidance and service through this whole process!
Westin C, Philippines
January 18, 2021
It's a stunning ring! Thank you! We will definitely be in touch once it's time for an upgrade and a new band to match.
Christopher F, California, USA

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