November 18, 2021
Buying online was a very VERY tough decision, and after all my research, for some reason I had a really good feeling of confidence when it came to landing at Whiteflash. I’m sure it’s for a number of reasons, but I looked all over: James Allen, Blue Nile, as well as through an online jeweler that is designing the ring setting for the engagement ring I’m getting. What I had issue with in most of their inventories was that: while the specifications were all spelled out clearly and up front, I found that I could see issues in many ways, specifically clarity. And I did not want to be surprised by a diamond that just wasn’t cut well. When I found the diamond I bought from y’all, it fell into the ranges I was looking for, and throughout my entire search, Cut was #1! It had to be cut extremely well. I found that with many other retailers, once you set your filters to very specific ranges, very few were left over that were cut extremely well. When I first came to Whiteflash I was actually turned off a little by the relatively “less” inventory that was available. For example, a range of diamonds in the 1.3-1.5, G-H, VS1-VS2 area could range from 10k-13k+. But as I kept looking it was probably the reputation, guarantees, perceived quality control, and the feeling that y’all have a dedication to customer satisfaction that really seems to exceed that of other jewelers. (Of course, being Texan probably pushed me over the edge!) The only real concern I had was whether or not the diamond I was buying from y’all was 1) large enough, I was definitely on the low end of my preferred 1.3-1.5 range) and 2) the VS2 clarity was not going to be noticeable. When I received the diamond, it came EXACTLY how I expected it too. The images and videos y’all had were really really well representative of the diamond. I think what makes me most happy is that if there are any “large” issues on the diamond because of the VS2 clarity, I sincerely could not see any of them, even in person, because that thing sparkles so beautifully. (I.e. I am so incredibly happy knowing that buying a diamond from y’all means I am getting a seriously high-quality stone). I did not have time to deal with any run-around tactics and with your service I was able to examine the stone that interested me, and I received exactly what I expected from you. Thanks again so much.
Matthew, California, USA