Perfect in every way!
September 09, 2011

Perfect in every way!

Was I hesitant about purchasing a diamond ring from an online retailer? Absolutely! I knew literally nothing about diamonds. The 4 C?ˆ™s ?ˆ¦ huh? So I decided to do as much research before I purchased an engagement ring for my soon to be wife. My research consisted of hours of reading online and visiting brick and mortar stores to compare what I learned. During my research I came across hundreds of amazing reviews for Whiteflash. I read about how their ACA diamonds were simply stunning and their customer service was out of this world. Being a pessimist at heart, I thought, ?ˆ?Really? Are they that different from the local jewelry stores??ˆ?. My answer in short: Yes! ?ˆ“ I ended up purchasing 4 rings from them in the last 2 years! During the search for the perfect engagement solitaire I sent Whiteflash a picture of what I was looking for. They suggested their ACA Princess X-prong. The purchase process was painless and perfect. There was constant contact across all fronts ?ˆ“ sales, shipping, photography, payment. When we received the ring it literally took our breath away ?ˆ“ so much sparkle and we weren?ˆ™t even under the strategically placed lighting in a jewelry store. Fast forward 2 years (yes, long engagement) and we sent them a picture of custom wedding bands for the wife. She wanted two bands to custom wrap her WF engagement ring. Again, customer service was flawless. We received constant e-mail and phone call updates throughout (when the computer image was generated, when production started, engraving, pictures, shipping). The 2 custom diamond bands came last week and they were perfect. Everything we imagined and more. Seriously, their ACA diamonds are ridiculously gorgeous. Next logical step? ?ˆ“ purchase my own wedding band from WF ?ˆ“ which I just received this week. 2 years, 4 rings, the best customer service I?ˆ™ve ever experienced and diamonds that blow away the competition: that?ˆ™s what my experience with Whiteflash has been. Big thank you to Victoria and Vera! ?ˆ“ huge help and great people to deal with. I can?ˆ™t give Whiteflash a higher recommendation. I fully trust this company and can?ˆ™t wait to do business with them again (do I hear anniversary gifts?!).
Patrick D, Texas, USA

RECENT REVIEWS

Absolutely beautiful piece.
February 07, 2025
I was a bit hesitant to use an online jeweler but their staff made it a simple process. They communicate very quickly and their work is second to none. The ring has already gotten so many complements just from photos sent to family as I haven’t proposed yet.
Ethan B, South Carolina, USA
Whiteflash jumped to the rescue with amazing service and timely delivery.
February 06, 2025
After being let down by another online jeweler these guys jumped to the rescue delivering a custom ring on time and in amazing as advertised condition. Liza was a huge help keeping me updated all through the ordering production and delivery process.
Barry B, California, USA
Exceptional service and expert guidance at Whiteflash – Highly recommend!
February 05, 2025
Liza at Whiteflash was very helpful to us in buying a diamond ring. She is knowledgeable and explained the various grades, color, clarity and size etc so we could achieve our goal of a quality diamond at a price point we could afford. I have no hesitation in recommending Whiteflash to others who want to purchase a quality diamond within their budget.
William A, Utah, USA
Outstanding service!
January 30, 2025
I spent endless hours shopping at local jewelry stores and could never get the full specifications to make proper comparison of stones and prices, which was frustrating. Working with Whiteflash was seamless largely thanks to Becca and her team, who guided me through every step of the process. Their website provides high resolution stones and 360 views, along with extensive specifications and filters to zero in on the best stones. While I was happy with the initial ring that was provided, I wanted to change the stone and that process was smooth as well. I always knew the costs and timing involved, and Becca kept me informed of where I was in the return process and new shipment.
Jeff C, Florida, USA

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