Perfect in every way!
September 09, 2011

Perfect in every way!

Was I hesitant about purchasing a diamond ring from an online retailer? Absolutely! I knew literally nothing about diamonds. The 4 C?ˆ™s ?ˆ¦ huh? So I decided to do as much research before I purchased an engagement ring for my soon to be wife. My research consisted of hours of reading online and visiting brick and mortar stores to compare what I learned. During my research I came across hundreds of amazing reviews for Whiteflash. I read about how their ACA diamonds were simply stunning and their customer service was out of this world. Being a pessimist at heart, I thought, ?ˆ?Really? Are they that different from the local jewelry stores??ˆ?. My answer in short: Yes! ?ˆ“ I ended up purchasing 4 rings from them in the last 2 years! During the search for the perfect engagement solitaire I sent Whiteflash a picture of what I was looking for. They suggested their ACA Princess X-prong. The purchase process was painless and perfect. There was constant contact across all fronts ?ˆ“ sales, shipping, photography, payment. When we received the ring it literally took our breath away ?ˆ“ so much sparkle and we weren?ˆ™t even under the strategically placed lighting in a jewelry store. Fast forward 2 years (yes, long engagement) and we sent them a picture of custom wedding bands for the wife. She wanted two bands to custom wrap her WF engagement ring. Again, customer service was flawless. We received constant e-mail and phone call updates throughout (when the computer image was generated, when production started, engraving, pictures, shipping). The 2 custom diamond bands came last week and they were perfect. Everything we imagined and more. Seriously, their ACA diamonds are ridiculously gorgeous. Next logical step? ?ˆ“ purchase my own wedding band from WF ?ˆ“ which I just received this week. 2 years, 4 rings, the best customer service I?ˆ™ve ever experienced and diamonds that blow away the competition: that?ˆ™s what my experience with Whiteflash has been. Big thank you to Victoria and Vera! ?ˆ“ huge help and great people to deal with. I can?ˆ™t give Whiteflash a higher recommendation. I fully trust this company and can?ˆ™t wait to do business with them again (do I hear anniversary gifts?!).
Patrick D, Texas, USA

RECENT REVIEWS

March 01, 2024
Becca, Misty, Jennifer, and Claudia. First, thank you so much for your help over the past couple weeks! Your support made what I imagined would be a pretty complex transaction as simple as possible, and I can’t thank you enough for the help! I did receive the diamond on Friday and was really impressed - believe it or not, I’ve spent very little time handling diamonds and it was really cool to see how it sparkled! I was able to drop off the diamond at Steven Kirsch Jewelry, and I’m excited to see how the ring turns out. Steven is known for his work with custom handmade rings, and recognized the Whiteflash box immediately and commented on how Whiteflash has great diamonds. Again, it was great to work with you all - Jennifer - thanks again for the help in finding the diamond and placing it on reserve! Becca - thank you so much for helping me finalize my choice of stone and walking me through the order process (also… Jeweler’s Mutual did eventually insure the loose stone!)! Misty - thank you for your help and support with the FedEx and for handling their unexpected delay! Claudia - thanks for your help in managing the order! It’s been great working with Whiteflash, and I’ll be sure to recommend it to all of my friends that are actively looking for engagement rings or are thinking about beginning to start looking!
Matt P, Connecticut, USA
March 01, 2024
Becca, I am not sure how to thank you for all you did to assist us in finding these beautiful stones. The side stones may be a little large but we will keep them for earrings :) THANK YOU AGAIN!
Kim, Arizona, USA
February 29, 2024
Bought a sublime ring for my now fiancée. It was quite the ordeal in order to buy it from Canada but Becca was a great help and made the purchase a nice experience.
Julien Pier L, Canada
February 29, 2024
We just got back from a trip and, thanks to your fantastic overnight shipping, I was able to enjoy my beautiful new ring the whole time. I am absolutely thrilled with it. I was initially worried that the cut of a lab grown diamond wouldn’t meet the super ideal standards I was used to with your ACA line but the second I saw my ring I was ecstatic. The setting is perfect: not too high or low. I’m so glad I didn’t ask for it to be set lower. Thank you for getting through soft claw prongs for me. I just love the way they disappear into the stone. I couldn’t be happier. Thank you again for your help. Here’s how it looks with my wedding and anniversary bands. It’s like they were made for each other. Thank you!
Anne M, Washington, USA

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