Fantastic Experience!
October 10, 2011

Fantastic Experience!

Every other review I have read on iVouch for Whiteflash basically sums up my experience with them. Just utterly fantastic. From the very first call I received from Traci till the very end, it was nothing but a pleasurable experience. All of my expectations were met, actually they were well exceeded. I can''t praise Traci and the rest of the team enough. Prices were very competitive but its the service that sets them apart from others. I had been looking for a ring for my now fianc?© for about 1-2 months and was a bit tuckered out with the process, but Traci came to the rescue. I would say that my buying experience was rather quick and painless, at first I had one setting in mind but Traci was able to guide me towards that one that I ended up buying, and I am grateful for that as my fiance was ecstatic with the ring and the design. During the process, they even sent me pictures of the ring before it was sent out, like actual pictures of the ring, this blew my mind away as it didn''t even cross my mind to ask or to expect pictures. I even had a special request for a different shot of the ring which the photographer so graciously was able to accommodate. Dealing with the different individuals who were involved in the shipping was quick and painless. They were able to quickly change the Fed-Ex receiving location and did so with such quickness and efficiency. I just remember that I emailed them around 7 pm and did not expect a response until the next day, but within 15 minutes an email response arrived. I am one of those people who thinks service is key, but getting the best value for my money overrides that. With Whiteflash, the price is as competitive as can be and the service is the icing on the cake! I want to personally thank Traci once again for helping guide me through this process, she is such a pleasure to work with and if any of my friends are ever in the market for a ring, I will absolutely be recommending Traci and Whiteflash! Thank you again!
Yang C, New York, USA

RECENT REVIEWS

September 30, 2022
If you are looking for an online boutique to purchase your engagement diamond, don't think twice - go with Whiteflash. I worked with Liza and it was an excellent experience. I have to admit I was a bit hesitant initially, because the idea of buying something worth thousands of dollars without physically handling the diamond first was scary for me. Whiteflash provides ASET imaging, which was very reassuring to me. But more importantly, they have a very robust return policy which was reassuring to me. All in all, 5/5 experience and would definitely recommend Whiteflash for anyone looking to buy high-quality diamonds at a good price with a professional and reassuring retailer.
Victor T, Canada
September 28, 2022
I loved the ring and it turned out even better than I would have imagined. Thank you again for all of your help.
Chris, Ohio, USA
September 26, 2022
Thanks to Brittany and Mariah for completing my order to perfection. The transaction was smooth and easy, your customer service stellar. As is the diamond, I personally didn’t expect so much fire with the technical specs of the stone but what do I know… Another thing to note: J color (and similar) seems to be a sweet spot color-wise. I don’t know if this still can be said if we are looking at bigger diamonds but in general the view of a ring is top down so you’re looking at the table and the upper facets. I suppose you might get away with a J color even with a 3 carat diamond unless your setting is platinum or white gold or if you want a halo setting with matching stones. There is a lot to learn about diamonds. Fortunately it’s not rocket science with the help of jewelry professionals like you. Thanks again and keep up the good work.
Valentina V, Switzerland
September 26, 2022
Thanks for everything these last few months. :) My now husband has been showing off photos of the ring to all our friends. If ever I want to upgrade I’ll be coming back to Whiteflash for sure. You guys have been amazing and I appreciate all your attention to detail, your patience, and your friendliness. It’s really been a pleasure and I can’t thank you enough. :)
Genevieve J, Illinois, USA

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