Fantastic Experience!
October 10, 2011

Fantastic Experience!

Every other review I have read on iVouch for Whiteflash basically sums up my experience with them. Just utterly fantastic. From the very first call I received from Traci till the very end, it was nothing but a pleasurable experience. All of my expectations were met, actually they were well exceeded. I can''t praise Traci and the rest of the team enough. Prices were very competitive but its the service that sets them apart from others. I had been looking for a ring for my now fianc?© for about 1-2 months and was a bit tuckered out with the process, but Traci came to the rescue. I would say that my buying experience was rather quick and painless, at first I had one setting in mind but Traci was able to guide me towards that one that I ended up buying, and I am grateful for that as my fiance was ecstatic with the ring and the design. During the process, they even sent me pictures of the ring before it was sent out, like actual pictures of the ring, this blew my mind away as it didn''t even cross my mind to ask or to expect pictures. I even had a special request for a different shot of the ring which the photographer so graciously was able to accommodate. Dealing with the different individuals who were involved in the shipping was quick and painless. They were able to quickly change the Fed-Ex receiving location and did so with such quickness and efficiency. I just remember that I emailed them around 7 pm and did not expect a response until the next day, but within 15 minutes an email response arrived. I am one of those people who thinks service is key, but getting the best value for my money overrides that. With Whiteflash, the price is as competitive as can be and the service is the icing on the cake! I want to personally thank Traci once again for helping guide me through this process, she is such a pleasure to work with and if any of my friends are ever in the market for a ring, I will absolutely be recommending Traci and Whiteflash! Thank you again!
Yang C, New York, USA

RECENT REVIEWS

September 23, 2020
The ring and diamond are awesome!
Christian T, Canada
September 22, 2020
Thank you for all your help. she also like the upgrade policy with Whiteflash, so maybe in the future we can upgrade.
Aaron V, California, USA
September 21, 2020
I am very satisfied with all aspects and definitely recommend it to all prospective buyers. 1. Who am I? A buyer from Switzerland, who choose WhiteFlash for purchasing a diamond engagement ring after extensive research on all options from store brands, different online vendors and local jewelers. 2. Why WhiteFlash? I choose WhiteFlash because of 4 main reasons: (a) it was the only vendor to have in its in-house stock a round diamond that met very high requirements regarding cut quality, with ideal-scope and ASET images available to attest (b) it commits to a comprehensive set of policies covering all aspects of the purchasing process, which really built confidence on my side (c) it offers a flexible payment plan over the period of 3 months (d) it offers a quality selection of engagement rings from its design partners, as well as customization options. 3. On Customer Care: After selecting the stone, I could always count on the availability, pro-activeness and informed advice of Ms. Brittany Godin regarding customization options for the setting, throughout a long period of 4 months that ultimately converged to the materialization of the dream engagement ring. This process involved specialized considerations regarding the safety of different prong choices, pros and cons of gallery rails as well as provision of real-life, "off-studio" pictures of similar settings - which contributed decisively for my decision-making. 4. On Payment: The management of international payments was always smooth, with proactive and timely confirmation from WhiteFlash upon receipt of funds. 5. On Shipping: With the great support of Ms. Vera Wages, the WhiteFlash team and their designer partner were able to accommodate exceptional requests regarding production time and delivery dates, which made it possible for me to have the ring on time for a unique, special occasion. The order could be delivered even before the already stretched time frame. WF's team willingness to make it happen was paramount to enable a truly memorable proposal. 6. On Packaging: For safety reasons, the order was delivered to a nearby FedEx location for pick-up, safely packed and insured. The ring is offered with an elegant, nicely built wooden case, together with diamond and ring certificates, warranties and a set of plastic rings to help identifying the ideal size in case an adjustment is needed. 7. On Product: Pictures of the final ring were made available to me shortly after production. However, in person, the ring and stone revealed itself nothing short of spectacular - it's beauty couldn't be fully captured in pictures even by the most skilled photographer. It exceeds by far my highest expectations; the diamond's sparkle and brilliance, heightened by the elegant, precise craftsmanship of Simon G. in the surrounding micro-pave, demands the attention of the inadvertent around wherever, whenever it happens to be.
Andre C, Switzerland
September 21, 2020
I'm very happy with the earrings and so is my wife! I cannot believe the quality and the craftsmanship behind these earrings!!! I found ya'll through Pricescope and I'm so glad I took the plunge and got these! Thank you for helping me find the perfect gift for my wife and our 10 year anniversary. We will definitely be back!
Johnathan H, Georgia, USA

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