Excellent customer service and brilliant diamonds!
February 07, 2012

Excellent customer service and brilliant diamonds!

My Whiteflash online shopping experience was superb! From the time I started narrowing down my ideas to my final decision on a new wedding ring, their diamond consultants were amazing in providing suggestions, and even took photographs of e-rings and wedding rings together that I was considering. Their customer service is really top notch, which you would expect in store at a high-end jewelry store--it is hard to find online, though! They have a great selection of items and a lot of variety in styles. I believe they make a lot of their rings based on order, but the turnaround was very quick. Once I made my purchase, several people from Whiteflash communicated with me---providing beautiful photographs of my actual ring when it was completed (yeah!), verifying funds went through, and providing estimated and then actual shipping dates. When the ring arrived, it literally took my breath away--the quality of the diamonds in the 7-stone shared prong platinum band and the metal workmanship is amazing! It feels like a good substantial ring, while still being quite feminine and not overdone. Their website, too, really reassured me that I was purchasing a high-quality product--the photographs make such a difference in comfort level--you can see the quality and clarity of the diamonds and finish very clearly, unlike some other websites. They also provide several views, which is helpful. Only thing is that they could provide more stats/specs on the height of their rings, but they probably would give them to you if you asked for those stats. I've gotten so many compliments on the ring and how sparkly it is...even a friend in the jewelry business mentioned how high quality the diamonds look--very well cut. The quality and experience rival Tiffany's--but at a fraction of the price! Wonderful experience and will shop here again.
Alicia S., Florida, USA

RECENT REVIEWS

July 28, 2021
Well, I waited for the man for 22 years. The best man. The perfect man for me. And for 37 years he's spoiled me, and loved me, and provided for me, and protected me and just plain been there for me. He's turned up a zillion times and done more, given more and been more than I could ever have expected when he first wandered into a friend's room at college when he was 18 years old and was introduced to me as "the guy who lives on the next floor...." We married just before he turned 20 and just after I'd turned 24. We were both with other people when we met, but I knew within 3 days of meeting him that this was 'the guy'. This was The One. He was, and has forever been since, my beloved. So when we got to *this* place in time with rings, and we decided this would be the IT ring, the *last* ring, there was just no other name. This is my 'Beloved'." Thank you, ladies, for all your help.
Hollian P, Massachusetts, USA
July 26, 2021
We got the stone last week and love it, it was (as expected) flawless to the human eye, and as ‘sparkly’ as I had hoped. Thanks for all your help along the way.
Alex T, Australia
July 19, 2021
The diamonds looks fantastic set. Even my independent appraiser at my local jeweler was impressed! Thanks for your consultation in selecting the diamond.
David M, Virginia, USA
July 16, 2021
My fiancée could not be happier - she says she gets compliments on the ring EVERY day!! Thanks again for all your help!
Thomas S, California, USA

Be Inspired By Our Designer Engagement Rings

Find the perfect Designer Ring for your special diamond by clicking the links below, and let us build the ultimate ring for the love of your life!
FIND DIAMONDS FIND JEWELRY
GO TO MY CART CONTINUE SHOPPING PROCEED TO CHECKOUT FIND DIAMONDS FIND JEWELRY
COMPARE REMOVE ALL FIND MORE DIAMONDS
COMPARE REMOVE ALL FIND MORE JEWELRY
COMPARE REMOVE ALL FIND MORE DIAMONDS