Excellent customer service and brilliant diamonds!
February 07, 2012

Excellent customer service and brilliant diamonds!

My Whiteflash online shopping experience was superb! From the time I started narrowing down my ideas to my final decision on a new wedding ring, their diamond consultants were amazing in providing suggestions, and even took photographs of e-rings and wedding rings together that I was considering. Their customer service is really top notch, which you would expect in store at a high-end jewelry store--it is hard to find online, though! They have a great selection of items and a lot of variety in styles. I believe they make a lot of their rings based on order, but the turnaround was very quick. Once I made my purchase, several people from Whiteflash communicated with me---providing beautiful photographs of my actual ring when it was completed (yeah!), verifying funds went through, and providing estimated and then actual shipping dates. When the ring arrived, it literally took my breath away--the quality of the diamonds in the 7-stone shared prong platinum band and the metal workmanship is amazing! It feels like a good substantial ring, while still being quite feminine and not overdone. Their website, too, really reassured me that I was purchasing a high-quality product--the photographs make such a difference in comfort level--you can see the quality and clarity of the diamonds and finish very clearly, unlike some other websites. They also provide several views, which is helpful. Only thing is that they could provide more stats/specs on the height of their rings, but they probably would give them to you if you asked for those stats. I've gotten so many compliments on the ring and how sparkly it is...even a friend in the jewelry business mentioned how high quality the diamonds look--very well cut. The quality and experience rival Tiffany's--but at a fraction of the price! Wonderful experience and will shop here again.
Alicia S., Florida, USA

RECENT REVIEWS

My wife loves both pieces and they look beautiful!
October 15, 2025
I've noticed the diamonds have exceptional brilliance and fire. Thank you!
Jason M, California, USA
Thanks for helping me find such a lovely stone!
October 14, 2025
I appreciate all your help with my recent trade-in. I've had it a few days now, and I really love it! It is very sparkly and sometimes looks like a little flashlight on my finger.
Christy K, Indiana, USA
I absolutely LOVE the ring!
October 13, 2025
It is gorgeous!!! The diamond is incredible, and I believe it's the perfect size. ;) I love the setting - we don't see much taper on the contemporary, but that's fine since we liked the bands that didn't have it as well. The taper may be there, but hiding under the big rock. Thank you for your help with everything!!!
Cynthia S, District of Columbia, USA
The necklace was beautiful!
October 11, 2025
Everything I have ever bought from your company has been amazing! Thank you so much!!
Randin B, Florida, USA

Be Inspired By Our Designer Engagement Rings

Find the perfect Designer Ring for your special diamond by clicking the links below, and let us build the ultimate ring for the love of your life!
FIND DIAMONDS FIND JEWELRY
GO TO MY CART CONTINUE SHOPPING PROCEED TO CHECKOUT FIND DIAMONDS FIND JEWELRY
COMPARE REMOVE ALL FIND MORE DIAMONDS
COMPARE REMOVE ALL FIND MORE JEWELRY
COMPARE REMOVE ALL FIND MORE DIAMONDS