Great products, Great employees!
May 24, 2012

Great products, Great employees!

My girlfriend has been hinting over the last year or so that she wanted to go ring shopping. I wasn't against this, but I always found an excuse not to go with her. It wasn't that I didn't want to get her a ring, it was just something I didn't know much about and figured I could just go to a jewelry store someday and pick one out. I figured the people that worked there would guide me in the right direction... well let me tell you this, I am so glad I made myself research diamonds, the 4 C's, jewelry, metal types, styles, prices, etc. I remember the very first jewelry store I went to, it was a chain store and not knowing anything about jewelry everything they told me sounded great. I am glad they wouldn't haggle with me on price that day because I was ready to buy for a certain price. After this, I went home and got to work researching the heck out of things. This is how I came across Whiteflash. I was very hesitant at first about even considering buying something so expensive online. I contacted WF and got a very quick response. I quickly learned how helpful and knowledgeable the employees were. They answered a ton of questions back and forth through email and phone before they even really knew I was looking to buy right away. Not once did they come across to me that I was bothering them or annoying them. They looked into a ton of diamonds and settings for me and told me their thoughts on if they were something worth pursuing or not. Once I decided what I wanted and after a lot of questions and research I made a deal with WF on a great in house expert selection diamond (VS1, round, Ideal cut, and Elena e-ring/w-ring). I did go to a couple more local jewelers before the purchase just to make sure, and I couldn't even come close to getting the same quality of diamond or even an e-ring for anywhere close to the same money. I was also able to know and understand much more what they were talking about and pick up on their sales pitches trying to get me to spend just as much or more money on a lot lesser quality settings and diamonds compared to what WF has to offer. WF finished the ring and had it shipped in the exact time frame they said they would when I bought it. It was pretty much all hassle free. The only thing (which is on me not WF) was doing a wire transfer which I had never done. It actually is a pretty simple process. My bank even sent about $60 extra to WF (bad communication between me and bank employee) and I emailed WF right away and they sent me a check refunding the overpaid amount no questions asked. I am the kind of guy that is always trying to get the ""best bang for your buck"" on everything, and by buying from WF I feel that I did. I want to mention again how great the employees are at WF. Overall I had a great experience with WF and would definitely buy from them again and recommend them to anyone.
Anthony H., Iowa, USA

RECENT REVIEWS

September 22, 2023
I had my family jeweler do the setting. Ring was ready last Friday and she said yes! Thanks again for all your help on sourcing the diamond. It is a beautiful stone.
Evan B, Texas, USA
September 21, 2023
The rock is really beautiful! It has a lot of play in the light. So I'm happy with it and it does live up to what I expected and beyond. It has a lot of play in the light. Amazing!! She is very happy. The purchasing experience has been AAA! Becca was just a fast responding support! Most website who offer chat support end up taking too much time! The speed was on par with a dating app! Very nice! Fedex ruined the presentation box but the diamond was very well protected due to the special suspension box inside. I reached out to Whiteflash and immediately they shipped another. Very helpful with diamond selection, education and technical support. Always on point and available. The service felt like a one-to-one consult/service and very professional and confidence inspiring experience. The diamond itself sparkles a lot and I compared to several GIA 3X and none of them sparkled this much. A Cut Above is really a cut above the regular rocks. Thanks for the support! It has been a great experience!
Jian L, Denmark
September 21, 2023
Thanks for your help along the way, you all have been great.
Sean, Ohio, USA
September 20, 2023
I initially purchased a diamond and setting online without talking to anyone, but after talking with Becca a couple times we determined that the diamond I had initially picked out would not meet my expectations. She was super understanding and offered to return the purchase immediately, no questions asked. Even though my husband and I decided to hold off on upgrading my ring (purchased from James Allen) for now, but can't wait to visit their showroom and pick my forever ring :)
Tova L, Texas, USA

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