Excellent buying experience with Whiteflash!
July 02, 2012

Excellent buying experience with Whiteflash!

I had been meaning to write a review about my excellent experience buying the Vatche ""Swan"" Solitaire setting diamond engagement ring from Whiteflash about a year ago, but its been quite a whirlwind since then and posting here just kept slipping my mind. Recently, Whiteflash got back in touch with me to see how things were going -- much appreciated -- and here I am finally posting my experience. When I was thinking of proposing to my then-girlfriend, now-fiancee, soon-to-be wife, I did all the research I could, visited many brick-and-mortar local jeweler's as well as the ""big ones"" to see what I could get within my budget. At the end of it, I decided I would go with an online jeweler. Then the decision was easy: Whiteflash, due in no small part to the company's sterling reputation as an online jeweler, but also because of the incredible selection of settings (the Vatche designer Swan setting really caught my eye and I knew she would love it). The transparency of the ordering process was very good. I really liked being able to select a specific diamond and access its 4 C's; in this manner I was able to search, sort, and find the exact diamond I wanted to order. I placed my online order and Whiteflash got in touch with me right away to help complete the purchase. It helped greatly at this point to be speaking to someone, as I was definitely still nervous putting this large sum of money down on something you see only on a computer screen. Everything pretty much went smoothly from there (even when it didn't, somehow the initial credit card transaction went awry, but Whiteflash was good about staying in contact throughout the process). Its been a while but I want to say that I think the entire process from placing the order to receiving the ring was reasonably fast. I also want to mention that the way Whiteflash ships rings strikes me as very secure -- you are required to go to the carrier's office and show ID in order to get the package -- so no worries there. When I got the ring, I was so happy how wonderful it looked. Whiteflash had actually sent me photos of the ring taken by a professional photographer before they sent it, but having it physically here in its little box really is its own great feeling -- best of all, it looks amazing on my fiancee's finger and she loves it. She even says that others have complimented me to her when they see it, which is kind of funny to me... All in all, it was a great experience dealing with Whiteflash, and I certainly felt that they did an excellent job on the ring's craftsmanship as well as alleviating the usual concerns with buying an engagement ring online.
Thomas N., Connecticut, USA

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The ring turned out absolutely incredible!
June 23, 2026
The Vatché setting is perfect, and that diamond is ridiculous. It’s so perfectly cut, it almost looks AI generated. My (now) fiancée told me it actually caused a bit of a distraction and interrupted her meeting because of how much light it was sending around the boardroom. They actually stopped meeting so she can show everyone. Thanks again for all your help with everything, we couldn't be happier.
Steven C, Illinois, USA
The ring fits her perfectly.
June 12, 2026
The ring is perfect....fits her well. Thank you!
Andy H, North Carolina, USA
I WILL be a return customer.
June 05, 2026
I cannot tell you how much the earrings have fulfilled and exceeded my expectations! I was impressed by Whiteflash's website, customer service, and purchasing procedures, as they added legitimacy to the experience, but I held my judgment until I saw the product. Not only was I not disappointed; I was floored. These earrings and my engagement ring are now my favorite pieces in a pretty extensive collection. I WILL be a return customer.
Vickie G, Oregon, USA
Fantastic customer service!
June 04, 2026
I picked up the ring today, it's gorgeous, My wife loves it. Really great experience working with Whiteflash.
Ewell B, Arizona, USA

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