Excellent buying experience with Whiteflash!
July 02, 2012

Excellent buying experience with Whiteflash!

I had been meaning to write a review about my excellent experience buying the Vatche ""Swan"" Solitaire setting diamond engagement ring from Whiteflash about a year ago, but its been quite a whirlwind since then and posting here just kept slipping my mind. Recently, Whiteflash got back in touch with me to see how things were going -- much appreciated -- and here I am finally posting my experience. When I was thinking of proposing to my then-girlfriend, now-fiancee, soon-to-be wife, I did all the research I could, visited many brick-and-mortar local jeweler's as well as the ""big ones"" to see what I could get within my budget. At the end of it, I decided I would go with an online jeweler. Then the decision was easy: Whiteflash, due in no small part to the company's sterling reputation as an online jeweler, but also because of the incredible selection of settings (the Vatche designer Swan setting really caught my eye and I knew she would love it). The transparency of the ordering process was very good. I really liked being able to select a specific diamond and access its 4 C's; in this manner I was able to search, sort, and find the exact diamond I wanted to order. I placed my online order and Whiteflash got in touch with me right away to help complete the purchase. It helped greatly at this point to be speaking to someone, as I was definitely still nervous putting this large sum of money down on something you see only on a computer screen. Everything pretty much went smoothly from there (even when it didn't, somehow the initial credit card transaction went awry, but Whiteflash was good about staying in contact throughout the process). Its been a while but I want to say that I think the entire process from placing the order to receiving the ring was reasonably fast. I also want to mention that the way Whiteflash ships rings strikes me as very secure -- you are required to go to the carrier's office and show ID in order to get the package -- so no worries there. When I got the ring, I was so happy how wonderful it looked. Whiteflash had actually sent me photos of the ring taken by a professional photographer before they sent it, but having it physically here in its little box really is its own great feeling -- best of all, it looks amazing on my fiancee's finger and she loves it. She even says that others have complimented me to her when they see it, which is kind of funny to me... All in all, it was a great experience dealing with Whiteflash, and I certainly felt that they did an excellent job on the ring's craftsmanship as well as alleviating the usual concerns with buying an engagement ring online.
Thomas N., Connecticut, USA

RECENT REVIEWS

Much easier experience than when I last bought a diamond 30 years ago. 🤣
March 02, 2026
Great diamond for the price, Becca was very helpful, shipping and pickup were painless.
Andy K, Texas, USA
Whiteflash has earned a lifelong customer!
February 26, 2026
From the very first contact the entire team was beyond helpful. This was truly a first class experience. The communication throughout the entire buying process was unlike anything I've experienced. Now to the important part. The jewelry I purchased was of the highest quality. I was actually stunned at how incredible their tennis bracelet was. The diamonds were beautiful with fantastic light performance. The hardware was a step up from anything else I've seen. Completely satisfied with their value. It is just not worth to try and save a small amount by looking for budget alternatives. I would not hesitate to make a purchase here again and plan on doing so.
William H, Utah, USA
Whiteflash Diamonds and Jewelry are a truly exceptional organization.
February 23, 2026
Their GIA Gem specialist Liza is real professional who walked me through each step in selecting the perfect diamond for our 25th wedding anniversary. She provided detailed specifications, videos and experienced recommendations that made my selection process easy. Once I made my selection the Whiteflash customer service team expedited delivery of my diamond. I couldn't be happier with my diamond, thank you Whiteflash for making my special occasion memorable!
John W, Florida, USA
Love it!
February 13, 2026
Just gorgeous - thanks!!!!
Christine F, Michigan, USA

Be Inspired By Our Designer Engagement Rings

Find the perfect Designer Ring for your special diamond by clicking the links below, and let us build the ultimate ring for the love of your life!
FIND DIAMONDS FIND JEWELRY
GO TO MY CART CONTINUE SHOPPING PROCEED TO CHECKOUT FIND DIAMONDS FIND JEWELRY
COMPARE REMOVE ALL FIND MORE DIAMONDS
COMPARE REMOVE ALL FIND MORE JEWELRY
COMPARE REMOVE ALL FIND MORE DIAMONDS