Amazing online shopping experience - unbelievable after sale service!
July 16, 2012

Amazing online shopping experience - unbelievable after sale service!

For my story about buying an ideal diamond with an exceptional brilliance, fire and scintillation. I use 3 months for research, evaluate & experience, and I have tried ?ˆ?The LARGEST Online Retailer of Certified Diamonds?ˆ?. Finally, I found that WHITEFLASH.COM is the best online diamond retailer, because of the two factors (service & quality). A prompt, professional and friendly support and guidance from the Diamond Consultant for lot of aspects, such as providing the true and on request picture to the customer, and unbelievable after sale service. They continue to give me a friendly and professional comment, and they tried to fulfill my reasonable request and providing me an excellent/unbelievable after sale service. That brings me a comfortable and amazing online shopping experience. I have purchased a superb diamond in F SI1 A CUT ABOVE?®, which have an ideal cut and completely eye clean. It presents an exceptional brilliance, fire and scintillation in an exceptional price
Frank W., Hong Kong SAR

RECENT REVIEWS

The ring is great! I just proposed and she said yes!
July 17, 2026
We had a great experience with Whiteflash. We're very excited and the ring is beautiful and she really likes it. Not only did we love the ring, but also the service. We worked with Liza, and she was exceptional. She answered all of our questions, sent us videos of the ring when we weighing our options, and was very polite, professional, and responsive. I would recommend Whiteflash and Liza to anyone, they helped create a lifetime of memories for us.
Dakyung S, New York, USA
The ring itself arrived exactly as described and beautifully packaged.
July 17, 2026
I recently ordered my fiancée's engagement ring through Whiteflash, and the experience exceeded every expectation. From the very first inquiry, Becca was incredible to work with — knowledgeable, responsive, and genuinely invested in helping me find the right ring. I had a specific timeframe I needed the ring by, and Becca made sure everything was handled to meet that deadline without any stress on my end. She kept me updated throughout the process, whether through detailed emails or quick phone calls, and always made herself available to answer questions. Her customer service made what could have been a nerve-wracking purchase feel completely manageable — I never once felt out of the loop. The ring itself arrived exactly as described and beautifully packaged. It's clear Whiteflash takes pride in both their product and their people. Highly recommend Whiteflash for anyone looking for quality, transparency, and a team that actually cares about getting it right.
Alex S, California, USA
It’s beautiful.
July 16, 2026
We received the cross on time for the wedding and it was beautiful. I am so happy with the service and quality from your company. Thank you!
Michael C, New York, USA
It went great, and she loves the ring!
July 10, 2026
She's said several times that I knocked it out of the park with the diamond and the setting, so thanks for helping me with that!
Kyle M, Texas, USA