Go with Whiteflash!
October 10, 2012

Go with Whiteflash!

My Whiteflash experience was about as good as you can get for an online purchase of jewelry. Like many people I was initially hesitant about ordering such an important highly priced item online (engagement ring), but after a friends recommendation I decided to check out the site and spent hours and days trying to poke a hole in their process. The first important thing to me was that the diamond I purchased was humanly mined and obtained, which Whiteflash seems to go a little further than other sites to prove this is the case. Next the customer service was great. The sales person I spoke with several times was very accommodating towards my initial hesitations and I never felt pressured to make a purchase, nor did I ever feel I was being duped. When I had made the purchase I was part of every aspect of the rings construction and they updated me during each step. When it came time to pick up the ring I was very happy with the security measures that were taken. Even though I had to drive to the airport to pick up the ring I was very happy that they don't just sent it to you with just any service under circumstances where a person could easily switch out the diamond. The ring itself I couldn't ask for a better outcome and was presented very nicely in the packaging along with the diamond inspection tools I also received. Not that I'm planning on ever needing to propose again, but given the opportunity I would defiantly go with Whiteflash again.
Matthew K., Michigan, USA

RECENT REVIEWS

April 17, 2024
They are so sparkly, big and stunning! Sometimes it seems the diamond post may not fit through the hole but after trying it does.
Claudia D, Maryland, USA
April 12, 2024
My fiancée has been raving about it the past few months, really happy with the purchase. Thank you and the Whiteflash team so much for helping us through the process.
Kelvin W, Malaysia
April 10, 2024
Whiteflash was awesome. I found the exact ring that my GF picked out years ago and couldn’t find it anywhere else. Brittany was my rep and she was great. She had to have changed my order 100 times but she was always positive and upbeat about it. We communicated through text an email and she was always prompt and professional.
Nathan S, Louisiana, USA
April 09, 2024
Michelle went above and beyond in supporting me through the process of finalizing an engagement ring order. She reached out to me proactively approximately a month ago when she noticed that I had a few items in my cart which I hadn’t finalized deciding on. Michelle provided me with clarity and answered all my questions with such thoughtful and insightful knowledge such that I decided to place an order shortly after. Since then, I have worked with Michelle looking at custom options as well as designer options and finalized an order which I just received today. Along the way, Michelle was always extremely patient and courteous answering my (many technical and specific) questions. I was most appreciative when Michelle assisted me by going to have a personal look at the diamond ring after production and confirmed some minor quality correction items that I observed. Michelle not only worked with your master jeweler to correct a small prong adjustment I had requested based on the photos, but then also noticed some minor asymmetry elsewhere which she proactively got adjusted for me. The final result was absolutely wonderful and exceeded my expectations. At the end of it all, I feel I was provided with a beautifully elegant and refined product with exceptional craftsmanship and support from your entire team. I truly feel blessed to have been working through it all with Michelle as my advisor and point of contact. I will no doubt consider coming back to Whiteflash again and hopefully for a wedding band in the near future. Thank you again, Debbie, for your leadership in having an organization with a caliber of people such as Michelle. I exclusively put my trust in a business or in a work group based on the quality and character of the people over any other business or commercial criteria. And it appears that you’ve built an exceptional service with an even more exceptional group of people to back it up. Much respect to you and your team for your exceptional products & craftsmanship, but primarily the character and aptitude of your consultants. It’s been a pleasure.
Mohanad K, Canada

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