Go with Whiteflash!
October 10, 2012

Go with Whiteflash!

My Whiteflash experience was about as good as you can get for an online purchase of jewelry. Like many people I was initially hesitant about ordering such an important highly priced item online (engagement ring), but after a friends recommendation I decided to check out the site and spent hours and days trying to poke a hole in their process. The first important thing to me was that the diamond I purchased was humanly mined and obtained, which Whiteflash seems to go a little further than other sites to prove this is the case. Next the customer service was great. The sales person I spoke with several times was very accommodating towards my initial hesitations and I never felt pressured to make a purchase, nor did I ever feel I was being duped. When I had made the purchase I was part of every aspect of the rings construction and they updated me during each step. When it came time to pick up the ring I was very happy with the security measures that were taken. Even though I had to drive to the airport to pick up the ring I was very happy that they don't just sent it to you with just any service under circumstances where a person could easily switch out the diamond. The ring itself I couldn't ask for a better outcome and was presented very nicely in the packaging along with the diamond inspection tools I also received. Not that I'm planning on ever needing to propose again, but given the opportunity I would defiantly go with Whiteflash again.
Matthew K., Michigan, USA

RECENT REVIEWS

October 20, 2020
Becca was absolutely fabulous. She was a pleasure to work with. Communication and response team were lightning fast and I got my diamond in record time. She was helpful in her opinions since buying a ring on line can be hard. Her attention to detail and answering all of my questions were impressive. Her comments about the diamond before I even saw it were spot on. I would recommend Whiteflash to anyone looking to purchase jewelry. Very happy! Thank you!
Lina F, Maryland, USA
August 27, 2020
When researching jewelers and ring designers online in late May and early June, I came across Whiteflash in a few different places as a reputable and reliable option, AND ALSO one that has a office/HQ in the general area. Upon visiting the Sugar Land location, I learned from Vera (the super-nice and helpful receptionist) that the showroom is closed due to Covid, but that they would be happy to put someone in touch with me soon. Later that day, I received a phone call from one of their consultants - Liza Veazey, who very patiently and kindly spoke with me about how we might proceed to design an engagement ring. She was of tremendous help, particularly for me because this was my first time doing something like this. Over the next two weeks, she emailed back and forth with me, at first sending examples of rings and later gemstone candidates for me to weigh and consider. I had lots of questions, and I also wanted to make sure my fiancée's preferences and taste was well-realized with the design choices being made and the ring when designed and completed. Through all this, Liza was patient and detailed and responsive, and I really felt like I was in good hands. Thinking on it now, it amazes me that we ended up with a ring that my fiancée loves showing off to her family and friends, even though the local Covid situation of June 2020 precluded us from meeting Liza or anyone for that matter in person. But that we did end up with something we're this happy with, despite the complications introduced by the pandemic, is a real credit to Liza and Whiteflash. And because there are various approval checkpoints along the way, the various steps from A to Z felt like a logical and intuitive progression (about two months), which was important and made me feel good about the whole thing. I would happily recommend them to anyone!
Shourjo D, Texas, USA
July 16, 2020
Just wanted to let you know that I gave it to her last night and she absolutely loves it. We discussed possibly canary yellow, but she really wants the white diamond so all is good in the world and I thank you again for all your help and guidance!
Gabriel C, Arizona, USA
July 16, 2020
Just wanted to let you know that I gave it to her last night and she absolutely loves it. We discussed possibly canary yellow, but she really wants the white diamond so all is good in the world and I thank you again for all your help and guidance!
Gabriel C, Arizona, USA

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