Whiteflash - simply the best!
October 31, 2012

Whiteflash - simply the best!

My experience with whiteflash.com was simply the best!!!. As s a first time jewelry buyer but a self claimed savvy shopper, I've done what every savvy shoppers do. Research, research more then, compare, and compare more. I've visited more than 2 dozen local jewelry shops including those hidden not open to public dealer/wholesalers though network of friends/their family friends etc. I must say, proposing my girlfriend to marry me was easier part compare to finding the perfect rings that she would wear for the rest of her life. (Engagement and wedding ring) Whiteflash stumbled on me by an accident rather, when I posted a price quote request to unknown shops in the world of internet through Pricescope. With not so much hope and never even though of buying expensive jewelry over the internet, I received e-mails from a few reputable on-line jewelers including Whiteflash. I didn't pay much attention to these e-mails as I had no intention of buying them from on-line jewelers anyway. I simply wanted to find out what the price ranges were so I could use their pricing as a references. A week as passed, and I sure have forgotten all the people and companies who have sent me all the details about different rings/prices etc. One day, while running an errand, my phone rang. It was a follow up call from Whiteflash. Out of all the e-mails I've received, Whiteflash was the only company actually phoned me with how I found their products, asked me if I needed any information and helps. After reviewing their website and products, I did email them back for a few selections I was interested in. I did so with on-line chat to have all the contents saved and also to see how their services were. Interesting enough, the person whom I chatted was the same person that called me a few days before. Liza was extremely knowledgably, patient with me find the right wedding ring and follow though was something out of this world. Once everything is settled, I was given an actual photos of my ring, shipping information was sent to me with tracking number, follow up e-mail and even a phone call to see how I found my ring. I am extremely happy with not only my end product but also the level of services I've received. I will recommend Whiteflash to anyone who are in the loop of buying not only wedding related jewelries but any jewelries in general with no hesitation.
Kwang H., Canada

RECENT REVIEWS

April 10, 2024
Whiteflash was awesome. I found the exact ring that my GF picked out years ago and couldn’t find it anywhere else. Brittany was my rep and she was great. She had to have changed my order 100 times but she was always positive and upbeat about it. We communicated through text an email and she was always prompt and professional.
Nathan S, Louisiana, USA
April 09, 2024
Michelle went above and beyond in supporting me through the process of finalizing an engagement ring order. She reached out to me proactively approximately a month ago when she noticed that I had a few items in my cart which I hadn’t finalized deciding on. Michelle provided me with clarity and answered all my questions with such thoughtful and insightful knowledge such that I decided to place an order shortly after. Since then, I have worked with Michelle looking at custom options as well as designer options and finalized an order which I just received today. Along the way, Michelle was always extremely patient and courteous answering my (many technical and specific) questions. I was most appreciative when Michelle assisted me by going to have a personal look at the diamond ring after production and confirmed some minor quality correction items that I observed. Michelle not only worked with your master jeweler to correct a small prong adjustment I had requested based on the photos, but then also noticed some minor asymmetry elsewhere which she proactively got adjusted for me. The final result was absolutely wonderful and exceeded my expectations. At the end of it all, I feel I was provided with a beautifully elegant and refined product with exceptional craftsmanship and support from your entire team. I truly feel blessed to have been working through it all with Michelle as my advisor and point of contact. I will no doubt consider coming back to Whiteflash again and hopefully for a wedding band in the near future. Thank you again, Debbie, for your leadership in having an organization with a caliber of people such as Michelle. I exclusively put my trust in a business or in a work group based on the quality and character of the people over any other business or commercial criteria. And it appears that you’ve built an exceptional service with an even more exceptional group of people to back it up. Much respect to you and your team for your exceptional products & craftsmanship, but primarily the character and aptitude of your consultants. It’s been a pleasure.
Mohanad K, Canada
April 07, 2024
It's our first time looking for an engagement ring and we had no idea how much there is to learn, but Becca made our experience so memorable and so special. She took the time to teach us what to look for and followed up with more options for us. The people here are so kind and so patient which makes this stressful process so beautiful. I would highly recommend this place to everyone!
Jenni T, Texas, USA
April 06, 2024
After going to many online jewelers, and many local jewelers, I kept coming back to Whiteflash. I was looking for a very specific type of diamond, and Whiteflash had the most information and reports to make me feel comfortable purchasing. Customer service was great, and I received a lot of guidance over the phone and email from Becca, who was extremely patient with me. Shopping online for an engagement ring can be a very stressful process, and Becca did a great job going over options for settings and also helped me compare diamonds when I got down to the ones I was interested in. My fiancée is in love with her ring and after 6 months of engagement it's still constantly sparkling with a lot of fire. We cannot wait to get married. Thanks so much Becca and Whiteflash!
Drew S, California, USA

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