Exceptional Customer Service, Design, and Quality.
December 17, 2012

Exceptional Customer Service, Design, and Quality.

My fiancée and I bought my engagement ring through Whiteflash. Initially, I contacted a few vendors to get a quote for a custom engagement ring and Whiteflash replied promptly and professionally. Right away I knew that this was the type of company I would want to deal with for such a large purchase. I didn't want to work with a company where I had wonder what was going on with my order. Traci ensured that never happened throughout the entire process. When it came time to design my ring, Leon was excellent to work with. He tried to incorporate the elements that I was looking for in the design while ensuring the ring would be able to stand up to everyday wear. The CADs that they provided were an excellent means of communication. Before the ring was shipped to me they sent me photos of my ring allowing me to see the finished product. I was thrilled with the photos and felt that the design that I had discussed with Leon had come to fruition. When I received my ring it was more than I had hoped for the diamonds and the setting were beautiful, comfortable, sturdy and exactly what I had discussed with Leon. I have had many complements on how sparkly and beautiful my ring is. Whiteflash's customer service is excellent and before I had even received the ring Traci e-mailed me to ask what I thought of the finished product. I will definitely be contacting Whiteflash when it comes time to buy our wedding bands. I know I won't be disappointed. As a side note, I found Whiteflash's value to be excellent. If I were to buy a comparable ring from a box store in Canada it would have easily been twice the price.
Lauren M., Canada

RECENT REVIEWS

My wife loves both pieces and they look beautiful!
October 15, 2025
I've noticed the diamonds have exceptional brilliance and fire. Thank you!
Jason M, California, USA
Thanks for helping me find such a lovely stone!
October 14, 2025
I appreciate all your help with my recent trade-in. I've had it a few days now, and I really love it! It is very sparkly and sometimes looks like a little flashlight on my finger.
Christy K, Indiana, USA
I absolutely LOVE the ring!
October 13, 2025
It is gorgeous!!! The diamond is incredible, and I believe it's the perfect size. ;) I love the setting - we don't see much taper on the contemporary, but that's fine since we liked the bands that didn't have it as well. The taper may be there, but hiding under the big rock. Thank you for your help with everything!!!
Cynthia S, District of Columbia, USA
The necklace was beautiful!
October 11, 2025
Everything I have ever bought from your company has been amazing! Thank you so much!!
Randin B, Florida, USA

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