Exceptional Customer Service, Design, and Quality.
December 17, 2012

Exceptional Customer Service, Design, and Quality.

My fiancée and I bought my engagement ring through Whiteflash. Initially, I contacted a few vendors to get a quote for a custom engagement ring and Whiteflash replied promptly and professionally. Right away I knew that this was the type of company I would want to deal with for such a large purchase. I didn't want to work with a company where I had wonder what was going on with my order. Traci ensured that never happened throughout the entire process. When it came time to design my ring, Leon was excellent to work with. He tried to incorporate the elements that I was looking for in the design while ensuring the ring would be able to stand up to everyday wear. The CADs that they provided were an excellent means of communication. Before the ring was shipped to me they sent me photos of my ring allowing me to see the finished product. I was thrilled with the photos and felt that the design that I had discussed with Leon had come to fruition. When I received my ring it was more than I had hoped for the diamonds and the setting were beautiful, comfortable, sturdy and exactly what I had discussed with Leon. I have had many complements on how sparkly and beautiful my ring is. Whiteflash's customer service is excellent and before I had even received the ring Traci e-mailed me to ask what I thought of the finished product. I will definitely be contacting Whiteflash when it comes time to buy our wedding bands. I know I won't be disappointed. As a side note, I found Whiteflash's value to be excellent. If I were to buy a comparable ring from a box store in Canada it would have easily been twice the price.
Lauren M., Canada

RECENT REVIEWS

The ring is beautiful and I'm happy I trusted Whiteflash with such an important piece of my life.
August 07, 2026
I ordered a beautiful engagement ring from Whiteflash and that's what I received. The team at Whiteflash kept me updated throughout the process. They communicated with me every step of the way including pictures to be sure I was satisfied with my order. The ring came in exactly when they said it would and I couldn't be happier with the results.
Jake B, New Hampshire, USA
My boyfriend and I had an exceptional experience purchasing my engagement diamond from Whiteflash.
August 03, 2026
After spending weeks researching diamonds and comparing countless options, we ultimately chose a 1.72ct A CUT ABOVE® round brilliant diamond, and it exceeded every expectation. The sparkle, brilliance, and precision of the cut are simply breathtaking. As beautiful as the photos and videos were, seeing the diamond in person was on an entirely different level. What truly set Whiteflash apart, however, was the outstanding customer service. Becca was incredibly knowledgeable, patient, and responsive throughout the entire process. She answered all of our questions, provided honest guidance without any pressure, and helped us feel completely confident in our decision. Buying a diamond online can feel intimidating, but Whiteflash made the experience seamless from start to finish. Communication was excellent, shipping was secure and prompt, and every interaction reflected professionalism and genuine care. If you're looking for exceptional craftsmanship, outstanding expertise, and customer service that truly goes above and beyond, I recommend Whiteflash without hesitation. We couldn't be happier with our experience and will gladly recommend them to family and friends. Thank you, Becca and the entire Whiteflash team, for helping make this such a special milestone in our lives.
Luft P, California, USA
I am so grateful that I found Whiteflash.
July 31, 2026
I meant to send a message last night to confirm that I picked up your package, but I was temporarily blinded by my diamond's sparkle, so I couldn't see the computer screen ;-) I am truly amazed, not only by the gorgeous diamond, but also by your presentation, and how carefully you packaged everything. I am so grateful that I found Whiteflash. It's been an absolutely pleasure. I can't wait for Angad to see the diamond in person! Thanks again!
Maribel I, Georgia, USA
The diamond earrings I purchase for my wife’s birthday came out beautiful.
July 30, 2026
I was on the fence about sizing and design, but Jennifer was very patient and helped me through the whole decision process. Excellent product and even better customer service. Whiteflash is exceptional at what they do.
Joshua B, Massachusetts, USA