Exceptional Customer Service, Design, and Quality.
December 17, 2012

Exceptional Customer Service, Design, and Quality.

My fiancée and I bought my engagement ring through Whiteflash. Initially, I contacted a few vendors to get a quote for a custom engagement ring and Whiteflash replied promptly and professionally. Right away I knew that this was the type of company I would want to deal with for such a large purchase. I didn't want to work with a company where I had wonder what was going on with my order. Traci ensured that never happened throughout the entire process. When it came time to design my ring, Leon was excellent to work with. He tried to incorporate the elements that I was looking for in the design while ensuring the ring would be able to stand up to everyday wear. The CADs that they provided were an excellent means of communication. Before the ring was shipped to me they sent me photos of my ring allowing me to see the finished product. I was thrilled with the photos and felt that the design that I had discussed with Leon had come to fruition. When I received my ring it was more than I had hoped for the diamonds and the setting were beautiful, comfortable, sturdy and exactly what I had discussed with Leon. I have had many complements on how sparkly and beautiful my ring is. Whiteflash's customer service is excellent and before I had even received the ring Traci e-mailed me to ask what I thought of the finished product. I will definitely be contacting Whiteflash when it comes time to buy our wedding bands. I know I won't be disappointed. As a side note, I found Whiteflash's value to be excellent. If I were to buy a comparable ring from a box store in Canada it would have easily been twice the price.
Lauren M., Canada

RECENT REVIEWS

February 21, 2021
My fiancée is still very happy about the diamond ring I gave her and I must say it really is a beautiful diamond you sold me. So all good and I would definitely consider you again in the future if I need another diamond :)
Reto M, Switzerland
February 12, 2021
The stone is perfect. She said yes! I built the ring for it myself.
Niels F, Germany
February 10, 2021
My wife absolutely loves here diamond and the ring wears perfect for her. She works out most days and doesn’t wear her ring daily. I think its still kinda shocking to her still when she does put it on just a few days per week as I still get diamond selfie pics. LOL Thank you so much for your help!
Gabriel C, Arizona, USA
January 28, 2021
Brittany with Whiteflash was an absolute pleasure to work with. She found my wife and I the perfect diamond to celebrate our 10 year anniversary. Her honesty and expertise made us both feel completely comfortable with making a large purchase online. Thank you again Brittany. We will be repeat customers!!
Casey S, Tennessee, USA

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