Exceptional Customer Service, Design, and Quality.
December 17, 2012

Exceptional Customer Service, Design, and Quality.

My fiancée and I bought my engagement ring through Whiteflash. Initially, I contacted a few vendors to get a quote for a custom engagement ring and Whiteflash replied promptly and professionally. Right away I knew that this was the type of company I would want to deal with for such a large purchase. I didn't want to work with a company where I had wonder what was going on with my order. Traci ensured that never happened throughout the entire process. When it came time to design my ring, Leon was excellent to work with. He tried to incorporate the elements that I was looking for in the design while ensuring the ring would be able to stand up to everyday wear. The CADs that they provided were an excellent means of communication. Before the ring was shipped to me they sent me photos of my ring allowing me to see the finished product. I was thrilled with the photos and felt that the design that I had discussed with Leon had come to fruition. When I received my ring it was more than I had hoped for the diamonds and the setting were beautiful, comfortable, sturdy and exactly what I had discussed with Leon. I have had many complements on how sparkly and beautiful my ring is. Whiteflash's customer service is excellent and before I had even received the ring Traci e-mailed me to ask what I thought of the finished product. I will definitely be contacting Whiteflash when it comes time to buy our wedding bands. I know I won't be disappointed. As a side note, I found Whiteflash's value to be excellent. If I were to buy a comparable ring from a box store in Canada it would have easily been twice the price.
Lauren M., Canada

RECENT REVIEWS

Awesome!!
December 05, 2025
I love it! Thank you so much.
Kim B, North Carolina, USA
It's a very beautiful ring and it looks like how i wanted to come out.
December 04, 2025
I cannot say enough good things about my experience in purchasing a ring from Whiteflash. Becca is amazing and was really easy to work with. She was patient with all the questions that I had for the ring. From head height, setting, cut of the diamond, and natural vs lab grown. I love the ring and how it all came out. The details are great and the princess cut diamond in a 3 stone setting look really good. I have put it up to the light and the sparkle that it gets is amazing. It has a lot of fire to it when it comes to catching light and it has great aesthetic. I would definitely say that if you are looking for a quality piece of jewelry then Becca at Whiteflash is the person to talk to. They have a large collection and are able to get you custom pieces as needed.
Daniel U, Texas, USA
I love my necklace in the new setting.
December 03, 2025
It sparkles from across the room and is soo beautiful!
Lynn K, Connecticut, USA
Love it!
December 02, 2025
Picked up this morning, opened and found it all I had hoped for! Kind regards and thank you so much!
Cathy M, Illinois, USA

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