Exceptional Customer Service, Design, and Quality.
December 17, 2012

Exceptional Customer Service, Design, and Quality.

My fianc?©e and I bought my engagement ring through Whiteflash. Initially, I contacted a few vendors to get a quote for a custom engagement ring and Whiteflash replied promptly and professionally. Right away I knew that this was the type of company I would want to deal with for such a large purchase. I didn't want to work with a company where I had wonder what was going on with my order. Traci ensured that never happened throughout the entire process. When it came time to design my ring, Leon was excellent to work with. He tried to incorporate the elements that I was looking for in the design while ensuring the ring would be able to stand up to everyday wear. The CADs that they provided were an excellent means of communication. Before the ring was shipped to me they sent me photos of my ring allowing me to see the finished product. I was thrilled with the photos and felt that the design that I had discussed with Leon had come to fruition. When I received my ring it was more than I had hoped for the diamonds and the setting were beautiful, comfortable, sturdy and exactly what I had discussed with Leon. I have had many complements on how sparkly and beautiful my ring is. Whiteflash's customer service is excellent and before I had even received the ring Traci e-mailed me to ask what I thought of the finished product. I will definitely be contacting Whiteflash when it comes time to buy our wedding bands. I know I won't be disappointed. As a side note, I found Whiteflash's value to be excellent. If I were to buy a comparable ring from a box store in Canada it would have easily been twice the price.
Lauren M., Canada

RECENT REVIEWS

January 30, 2019
I appreciate your assistance in the purchase and making it a easier process for me.
Jacob Z, Arizona, USA
January 03, 2019
All is good here. Thank you for all of your hard work and dedication to make this possible.
Jonathan B, New York, USA
November 29, 2017
I want to start off by thanking you and your entire team involved in this process, you guys did an AMAZING and OUTSTANDING job. I absolutely love the ring! The ring turned out to be better than what I had imagined. The amount of detailing on the ring was amazing. The Diamond was a breathtaking piece also loved that! My Fiancé loved everything about the ring. She was extremely happy with the entire ring.
Amit S, New York, USA
August 14, 2017
I've been waiting my whole life for this moment and the ring looks absolutely exquisite!! The beautiful photos are truly breathtaking and I sincerely thank you for such an incredible keepsake!! Every time I look at them I begin to cry with pure joy and such a grateful heart!
Lorice Z, Canada

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