Exceptional Customer Service, Design, and Quality.
December 17, 2012

Exceptional Customer Service, Design, and Quality.

My fiancée and I bought my engagement ring through Whiteflash. Initially, I contacted a few vendors to get a quote for a custom engagement ring and Whiteflash replied promptly and professionally. Right away I knew that this was the type of company I would want to deal with for such a large purchase. I didn't want to work with a company where I had wonder what was going on with my order. Traci ensured that never happened throughout the entire process. When it came time to design my ring, Leon was excellent to work with. He tried to incorporate the elements that I was looking for in the design while ensuring the ring would be able to stand up to everyday wear. The CADs that they provided were an excellent means of communication. Before the ring was shipped to me they sent me photos of my ring allowing me to see the finished product. I was thrilled with the photos and felt that the design that I had discussed with Leon had come to fruition. When I received my ring it was more than I had hoped for the diamonds and the setting were beautiful, comfortable, sturdy and exactly what I had discussed with Leon. I have had many complements on how sparkly and beautiful my ring is. Whiteflash's customer service is excellent and before I had even received the ring Traci e-mailed me to ask what I thought of the finished product. I will definitely be contacting Whiteflash when it comes time to buy our wedding bands. I know I won't be disappointed. As a side note, I found Whiteflash's value to be excellent. If I were to buy a comparable ring from a box store in Canada it would have easily been twice the price.
Lauren M., Canada

RECENT REVIEWS

We’re both very happy with the ring, and she said yes!
April 16, 2025
I wanted to let you know I popped the question over the weekend and she said yes! We’re both very happy with the ring from Whiteflash. Thank you for all your help.
Stuart H, Massachusetts, USA
Absolutely wonderful experience.
April 14, 2025
Whiteflash kept in continuous communication. Designer sent the wrong setting and Whiteflash notified us immediately to give us options. Quality of the ring was AMAZING and we are SO happy! Thank you!
Jennifer M, Minnesota, USA
The ring came out fantastic!!
April 12, 2025
I am extremely happy with it, and so is the wife! It complements the engagement ring perfectly. Thank you again.
Chris B, New York, USA
My new band is just wonderful! It is everything I was hoping for!
April 11, 2025
It is terrifically sparkling allover in dazzling brightness. Especially when catching actual sunlight it scintillates just awesomely! Everything went very well, you again did a wonderful job! The band came out exactly the way we have been discussing it, I really love it! Thank you very much!
Andrea S, Germany

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