Exceptional Customer Service, Design, and Quality.
December 17, 2012

Exceptional Customer Service, Design, and Quality.

My fiancée and I bought my engagement ring through Whiteflash. Initially, I contacted a few vendors to get a quote for a custom engagement ring and Whiteflash replied promptly and professionally. Right away I knew that this was the type of company I would want to deal with for such a large purchase. I didn't want to work with a company where I had wonder what was going on with my order. Traci ensured that never happened throughout the entire process. When it came time to design my ring, Leon was excellent to work with. He tried to incorporate the elements that I was looking for in the design while ensuring the ring would be able to stand up to everyday wear. The CADs that they provided were an excellent means of communication. Before the ring was shipped to me they sent me photos of my ring allowing me to see the finished product. I was thrilled with the photos and felt that the design that I had discussed with Leon had come to fruition. When I received my ring it was more than I had hoped for the diamonds and the setting were beautiful, comfortable, sturdy and exactly what I had discussed with Leon. I have had many complements on how sparkly and beautiful my ring is. Whiteflash's customer service is excellent and before I had even received the ring Traci e-mailed me to ask what I thought of the finished product. I will definitely be contacting Whiteflash when it comes time to buy our wedding bands. I know I won't be disappointed. As a side note, I found Whiteflash's value to be excellent. If I were to buy a comparable ring from a box store in Canada it would have easily been twice the price.
Lauren M., Canada

RECENT REVIEWS

July 27, 2021
Thank you, ladies, for all your help. Only a diamond this beautiful could begin to match the relationship I have. "Well, I waited for the man for 22 years. The best man. The perfect man for me. And for 37 years he's spoiled me, and loved me, and provided for me, and protected me and just plain been there for me. He's turned up a zillion times and done more, given more and been more than I could ever have expected when he first wandered into a friend's room at college when he was 18 years old and was introduced to me as "the guy who lives on the next floor...." We married just before he turned 20 and just after I'd turned 24. We were both with other people when we met, but I knew within 3 days of meeting him that this was 'the guy'. This was The One. He was, and has forever been since, my beloved. So when we got to *this* place in time with rings, and we decided this would be the IT ring, the *last* ring, there was just no other name. This is my 'Beloved'."
Hollian P, Massachusetts, USA
July 26, 2021
We got the stone last week and love it, it was (as expected) flawless to the human eye, and as ‘sparkly’ as I had hoped. Thanks for all your help along the way.
Alex T, Australia
July 19, 2021
The diamonds looks fantastic set. Even my independent appraiser at my local jeweler was impressed! Thanks for your consultation in selecting the diamond.
David M, Virginia, USA
July 16, 2021
My fiancée could not be happier - she says she gets compliments on the ring EVERY day!! Thanks again for all your help!
Thomas S, California, USA

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