Exceptional Customer Service, Design, and Quality.
December 17, 2012

Exceptional Customer Service, Design, and Quality.

My fiancée and I bought my engagement ring through Whiteflash. Initially, I contacted a few vendors to get a quote for a custom engagement ring and Whiteflash replied promptly and professionally. Right away I knew that this was the type of company I would want to deal with for such a large purchase. I didn't want to work with a company where I had wonder what was going on with my order. Traci ensured that never happened throughout the entire process. When it came time to design my ring, Leon was excellent to work with. He tried to incorporate the elements that I was looking for in the design while ensuring the ring would be able to stand up to everyday wear. The CADs that they provided were an excellent means of communication. Before the ring was shipped to me they sent me photos of my ring allowing me to see the finished product. I was thrilled with the photos and felt that the design that I had discussed with Leon had come to fruition. When I received my ring it was more than I had hoped for the diamonds and the setting were beautiful, comfortable, sturdy and exactly what I had discussed with Leon. I have had many complements on how sparkly and beautiful my ring is. Whiteflash's customer service is excellent and before I had even received the ring Traci e-mailed me to ask what I thought of the finished product. I will definitely be contacting Whiteflash when it comes time to buy our wedding bands. I know I won't be disappointed. As a side note, I found Whiteflash's value to be excellent. If I were to buy a comparable ring from a box store in Canada it would have easily been twice the price.
Lauren M., Canada

RECENT REVIEWS

She said yes!
November 13, 2026
She loves the ring and everyone else who saw it was also impressed. A big big thank you again for your support the entire journey. You were a big help! Thanks again.
Alex W, Oregon, USA
I LOVE THE DIAMOND -- it is so beautiful and truly has great fire and flash.
November 09, 2026
Michelle was absolutely amazing! She provided experienced, professional advice and was very honest in her recommendations which I greatly appreciated. In no way did she try to 'sell' me on something but advised me almost as a good friend would do! She knows her business! I am so happy to have worked with her and the diamond is SUPERB! Thanks Michelle!
Chris T, Arizona, USA
The ring is beautiful.
November 06, 2026
Liza - thank you so much for your help again on this ring. IT TURNED OUT SO AMAZINGLY BEAUTIFUL. I could not be happier and I am so thankful for your continued expertise and guidance. Thank you again to the whole Whiteflash Team.
Stephen B, Colorado, USA
It is AMAZING! Thank you so much!
November 03, 2026
She loved her ring and everything turned out beautiful!!!
James T, Alabama, USA