Exceptional Customer Service, Design, and Quality.
December 17, 2012

Exceptional Customer Service, Design, and Quality.

My fiancée and I bought my engagement ring through Whiteflash. Initially, I contacted a few vendors to get a quote for a custom engagement ring and Whiteflash replied promptly and professionally. Right away I knew that this was the type of company I would want to deal with for such a large purchase. I didn't want to work with a company where I had wonder what was going on with my order. Traci ensured that never happened throughout the entire process. When it came time to design my ring, Leon was excellent to work with. He tried to incorporate the elements that I was looking for in the design while ensuring the ring would be able to stand up to everyday wear. The CADs that they provided were an excellent means of communication. Before the ring was shipped to me they sent me photos of my ring allowing me to see the finished product. I was thrilled with the photos and felt that the design that I had discussed with Leon had come to fruition. When I received my ring it was more than I had hoped for the diamonds and the setting were beautiful, comfortable, sturdy and exactly what I had discussed with Leon. I have had many complements on how sparkly and beautiful my ring is. Whiteflash's customer service is excellent and before I had even received the ring Traci e-mailed me to ask what I thought of the finished product. I will definitely be contacting Whiteflash when it comes time to buy our wedding bands. I know I won't be disappointed. As a side note, I found Whiteflash's value to be excellent. If I were to buy a comparable ring from a box store in Canada it would have easily been twice the price.
Lauren M., Canada

RECENT REVIEWS

June 30, 2022
The diamond looks amazing in the setting we chose. And, we've been extremely pleased with White Flash. You guys are the best! We often talk about how happy we are with the ring, and how we wouldn't have done it any other way :) Thank you again for all your help and patience along the way. It was a pleasure working with you.
Gaetano G, Illinois, USA
June 24, 2022
The diamond is absolutely gorgeous, she loves it!!
Alexander O, Michigan, USA
June 20, 2022
My consultant was Michelle who responding very attentively to my queries and in providing additional information regarding the diamonds I was considering. I was very impressed with the lack of "hard selling" especially when I was contemplating getting a larger carat size (and more expensive) diamond instead. Overall the experience with WhiteFlash from consultation up to when my diamond was delivered was a truly fantastic one. Highly recommended!
Kira, Malaysia
June 05, 2022
The proposal was great. She definitely loves the diamond we picked out. At first glance she thought it was a 2ct diamond. She does notice the color when looking from the side but the amazing cut and fire from angle top really over powers the slight amount of color.
Anthony C, Canada

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