Whiteflash surpassed my highest expectations.
December 16, 2013

Whiteflash surpassed my highest expectations.

I cannot say enough good things about my experience with Whiteflash. It’s hard to decide where to begin, so I’ll start with the bottom line: my experience with Whiteflash was flawless from beginning to end. A few years ago I helped a friend shop for an engagement ring. He purchased his ring from Blue Nile (BN) and had a good experience, so when the time came for me to start shopping for an engagement ring, I looked into BN but I also searched for other companies doing the same kind of business so I could comparison shop. That’s how I found Whiteflash (WF). Shortly after making an account on WF’s website I was contacted by one of their representatives, and that’s when the fun began. As a science nerd I had some rather narrow parameters in terms of the diamond characteristics and price I wanted and I was watching diamond listings closely waiting for the right one to come along. After describing my parameters to her, she was able to look into their production pipeline and offer a couple diamonds that had not hit their website yet, but fit my requirements perfectly. After selecting one of those diamonds, it was time to choose a setting. I found a couple I liked, but none were quite perfect. After explaining my dilemma to my consultant, she offered some customization options that would change one of the settings from almost perfect to exactly perfect. The rest of the transaction was equally smooth. I exchanged emails with WF’s financial representative regarding my wire transfer payments, their photographer regarding the beautiful pictures of the ring, and their shipping representative regarding delivery. Every one of them was prompt, polite, and helpful. Oh, and the ring. The ring is stunning. When I took the ring for an independent appraisal for insurance purposes, the stoic jeweler – who makes a living looking at beautiful gemstones - seemed impressed in spite of himself. The diamond is a round cut with WF’s “A Cut Above” label. I was concerned that the “A Cut Above” label was simply a marketing gimmick, but my appraisal solidly squashed that notion. It’s worth it. I have high expectations for companies I choose to do business with, regardless of whether I’m spending a few bucks or a few thousand bucks. I was hesitant to spend a large sum with a company I couldn't visit in person on a product I couldn't put my hands on (WF is in Texas; I’m in Maryland). Whiteflash stepped up to the plate and earned my business. I’m happy I chose to purchase my engagement ring from them and I will be coming back to them to purchase my wedding bands.
Richard M, Maryland, USA

RECENT REVIEWS

October 04, 2023
I worked with Liza on my custom engagement ring and everything about my experience was amazing! She is knowledgeable, helpful and absolutely takes her time to ensure your dream ring comes true. I would highly recommend working with Liza if you are buying an engagement ring from Whiteflash. I went for a "a cut above" diamond and it looks stunning in real life. The shine and sparkle on these stones is absolutely amazing and not comparable to anything else you see. These stones are much much higher quality than what you get a "branded" stores like Tiffany. I showed Liza a few photos of the setting I wanted built, added a few requests (wanted the diamond to sit low, 4 prongs, basket, etc) and immediately she got me a CAD design! A lot of other jewelers give you a CAD once the initial down payment is submitted. Overall my experience with Whiteflash was amazing and I would recommend them to my family and friends. If you are ordering a custom ring, make sure to give it 4-6 weeks to be completed. I was initially quoted 4 weeks but Liza asked me to add some buffer for my engagement planning to be safe. I planned my proposal for 6 weeks away from the time the production had begun, and the ring arrived just in time for it. Oh, and I forgot the most important part. My fiancé LOVED the ring :)
Alireza P, California, USA
October 02, 2023
This was my first time purchasing any diamond jewelry and I will say I was very nervous until I started working with Michelle at Whiteflash. I was referred to Whiteflash by my sister. When I registered my account with Whiteflash, Michelle reached out to me for any help. She was very patient with me throughout the whole experience and answered all my questions. She helped me finalize the setting for the earrings and most importantly helped me find the very beautiful and sparkly center stones. She even inspected the stones I selected to help ease my concern with inclusions and color. The shipping and delivery was on-time and Whiteflash kept me updated throughout my order. The earrings turned out to be very gorgeous and very very sparkly. I am just speechless! I love every thing about them. I was nervous about the size but they are perfect size for my earlobes. If I have to order again, I wouldn't change anything about them. I love the quality and the service. Thank you very much Michelle and Whiteflash for helping me through this process.
Nimisha P, California, USA
October 02, 2023
Becca and the Whiteflash team were an absolute pleasure to work with from my initial inquiry to receiving the stunning engagement ring and wedding ring set. Becca understood exactly what we were looking for, and made several recommendations, including their in-house designs which are beautifully crafted. We couldn't be more pleased or delighted with the ring set (Legato Micro Pave Engagement Ring and Halo Diamond Wedding Ring). The quality and workmanship of the rings is fantastic. Becca was instrumental in the selection of the diamond, the light performance is phenomenal and has exceeded our high expectations! I highly recommend Becca and the Whiteflash team. We are extremely satisfied with the entire experience, can't thank you enough for providing both excellent service and a beautiful product. I will definitely be recommending Whiteflash.
Stephen H, Arizona, USA
October 01, 2023
Today I proposed to my girlfriend and she said yes. The ring is amazing, thank you for your amazing work!
Daniel R, Bulgaria

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