When Whiteflash says the "A Cut Above" diamonds are among the best of the best, they mean it.
December 23, 2013

When Whiteflash says the "A Cut Above" diamonds are among the best of the best, they mean it.

I just purchased a stunning loose "A CUT ABOVE" diamond from Whiteflash ( a Round .828 ct D SI1 whose only inclusions were a few small feathers on the pavilion), and dealing with them was a huge pleasure...the entire experience was painless and straight-forward from start to finish. Communication was always prompt, which was key for me since my entire transaction was conducted via email exchanges with a wonderful diamond consultant. She was always very quick to reply, and took the time to put together informative responses, complete with pictures and links when appropriate. They shipped out my package just hours after my wire transfer was received, and I had it in-hand, in Alaska no less, not even 36 hours later and just in time for Christmas. My loose diamond came well-packaged, inside a nice presentation box along with a well-packaged tool kit and an elegant case for the AGS certificate. All of this was tucked into a fedex pouch, which was placed in a Medium Fedex box, which was placed in a Large Fedex box. This was a very secure packing job and I was thrilled to see that Whiteflash goes to that length to ensure that their items arrive SAFE! I was notified immediately via email every time a key event happened. I was notified when my wire was received, and again when my package was set to ship, and again when it did ship and tracking number was available. They never dropped the ball on keeping me informed, and they were very proactive from start to finish. They even handled a last-minute change of address on the shipping, without issue. Their incredible reputation on Price Scope does not do them justice. The diamond, of course, was a sight to see. It was as fiery and sparkly as you could possibly imagine! Even peeking at it within the dark confines of its shipping box, by just lifting the lid a little, I could still see it firing away. When Whiteflash says the "A Cut Above" diamonds are among the best of the best, they mean it. If you're reading this and are still on the fence about ordering something... get off the fence and order it!
J.B, Alaska, USA

RECENT REVIEWS

December 11, 2017
The ring is absolutely beautiful. I love the two-tone aspect of it w/ the gold & platinum prongs. As for the diamond, it's perfect. I opened the package sitting in my car in the Fedex parking lot yesterday in OK City, w/ the bright sunlight shining in, & as soon as I opened the pretty little red & black box, there were flashes & sparkles going all over the place...some actually quite blinding ;-) I am very pleased w/ the ring as a whole, the band is exactly what I imagined, & the diamond is perfect! Thank you & your other team members SO much for making this decision & the subsequent process of selection such a wonderful experience. I think I knew that first day that I walked into Whiteflash, that I would be back there for this very important purchase. Your personally, friendly demeanor, & genuine care & knowledge of the stones always led me back to Whiteflash when I was looking elsewhere...well, & the perfectly-cut diamonds.
Mark B, Texas, USA
December 04, 2017
The ring is absolutely beautiful! Thank you for all your patience and wonderful customer service. Your reputation is well deserved!
Dexter N, Georgia, USA
December 01, 2017
Excellent customer service, willing to answer all questions, great diamond and setting
Nabil D, Pennsylvania, USA
November 28, 2017
I (and my fiancée!) absolutely love the ring! It’s more gorgeous than we could have even imagined! It’s so brilliant and beautiful, and my fiancée is ecstatic and can’t stop looking at it! We are so glad that we found you guys and decided to purchase our ring from you! It was a great process, and you were extremely helpful! You can tell how happy I am by all the exclamation points!
Bradley K, Ohio, USA

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