When Whiteflash says the "A Cut Above" diamonds are among the best of the best, they mean it.
December 23, 2013

When Whiteflash says the "A Cut Above" diamonds are among the best of the best, they mean it.

I just purchased a stunning loose "A CUT ABOVE" diamond from Whiteflash ( a Round .828 ct D SI1 whose only inclusions were a few small feathers on the pavilion), and dealing with them was a huge pleasure...the entire experience was painless and straight-forward from start to finish. Communication was always prompt, which was key for me since my entire transaction was conducted via email exchanges with a wonderful diamond consultant. She was always very quick to reply, and took the time to put together informative responses, complete with pictures and links when appropriate. They shipped out my package just hours after my wire transfer was received, and I had it in-hand, in Alaska no less, not even 36 hours later and just in time for Christmas. My loose diamond came well-packaged, inside a nice presentation box along with a well-packaged tool kit and an elegant case for the AGS certificate. All of this was tucked into a fedex pouch, which was placed in a Medium Fedex box, which was placed in a Large Fedex box. This was a very secure packing job and I was thrilled to see that Whiteflash goes to that length to ensure that their items arrive SAFE! I was notified immediately via email every time a key event happened. I was notified when my wire was received, and again when my package was set to ship, and again when it did ship and tracking number was available. They never dropped the ball on keeping me informed, and they were very proactive from start to finish. They even handled a last-minute change of address on the shipping, without issue. Their incredible reputation on Price Scope does not do them justice. The diamond, of course, was a sight to see. It was as fiery and sparkly as you could possibly imagine! Even peeking at it within the dark confines of its shipping box, by just lifting the lid a little, I could still see it firing away. When Whiteflash says the "A Cut Above" diamonds are among the best of the best, they mean it. If you're reading this and are still on the fence about ordering something... get off the fence and order it!
J.B, Alaska, USA


April 16, 2021
After searching for a beautiful and unique ring for my 20th wedding anniversary, we decided on Whiteflash. I found their website to be very informative and it displayed a wide variety of gorgeous settings. We selected the A Cut Above diamond which made the ring stand out above all the rest. The customer service was excellent! Becca and Jennifer were very helpful and provided so much insight to help me make the best decision. I am truly enjoying my ring! It sparkles so brilliantly that it is stunning. I am happy with my purchase and very pleased with the customer service I received. Thanks to the Whiteflash team!
Carmen M, Georgia, USA
April 15, 2021
I received the diamond this morning. It’s beautiful!!! Now I will finalize the setting. I’m very happy with the purchase. Thanks for all your help.
Nancy L, Canada
April 14, 2021
Nita and I are both sooo pleased with how the rings turned out. And they are much brighter and shinier than we could have imaged. Thank you again for all your extra assistance with the purchase. We are so lucky to have been connected with you! :)
James K, California, USA
April 13, 2021
I picked up the diamond yesterday without any problems. I was concerned about receiving a small box that could possibly be misplaced at FedEx. I felt relieved when I saw the large shipment box that was used. I videoed the unboxing in my kitchen and shared it with my fiancée. It was a very exciting moment. We both agreed that the excellent packaging and tools provided by your company, was very professional and made the handling safe and secure. We are working on getting the stone insured and coordinating with the jeweler for the setting. Thank you again for the great service.
Bion Q, California, USA

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