I felt it appropriate to express my compliments on the service I received from your company.
January 01, 2002

I felt it appropriate to express my compliments on the service I received from your company.

I felt it appropriate to express my compliments on the service I received from your company. Lisa was always willing and happy to talk to me about any questions I had about my purchase.

All communications that transpired were greeted with enthusiasm and delight. I have not had the opportunity to work with many people like this in the past. This was a rare treat for me. Even though Lisa knew that I did not have a lot of money to spend, she treated me like I was an exceptionally important person to her.

We discussed the stones that were available and the qualities and prices of each. She actually took the time to take each individual stone out of its package and look at it for me. She told me the differences between them and exact locations of the inclusion if there was any. Never once was there any sign she was in a rush to get to another project or had something better to do. She seemed to enjoy talking with me. This persona that she projected was amazing.

There was a slight time delay between when I was able to purchase the stone, and the time that I picked it out. I was waiting for the funding to come through. You were able to set the stone aside for me, which I greatly appreciated. While I was waiting for the money, I would occasionally have a question about that specific stone. (I was very nervous buying a stone over the internet that I had never seen) I was always greeted with enthusiasm. I probably called in three or four times after the initial consultation, and every time my questions were answered and my concerns put to rest.

Your salespeople provided me with the best service that I have ever received from anyone. Local jewelers and other companies have not even come close to the respect I received. I look forward to doing future business with you and I am referring all my friends to you. I am sure they will experience the same great treatment I received. If there are any customers who have a concern, feel free to send them this message, or have them write directly to me.

Thank you very much.

August B.
August, Canada

RECENT REVIEWS

November 29, 2017
I want to start off by thanking you and your entire team involved in this process, you guys did an AMAZING and OUTSTANDING job. I absolutely love the ring! The ring turned out to be better than what I had imagined. The amount of detailing on the ring was amazing. The Diamond was a breathtaking piece also loved that! My Fiancé loved everything about the ring. She was extremely happy with the entire ring.
Amit S, New York, USA
August 14, 2017
I've been waiting my whole life for this moment and the ring looks absolutely exquisite!! The beautiful photos are truly breathtaking and I sincerely thank you for such an incredible keepsake!! Every time I look at them I begin to cry with pure joy and such a grateful heart!
Lorice Z, Canada
June 02, 2017
Got the ring.........all I can say is wow! It's so much nicer than I ever expected it to be. It's so delicate and sparkly. The center stone is huge! I appreciate all the work that went into this. The process has been great from the start. Thank you so much
Garrett S, Texas, USA
January 10, 2017
Just wanted to thank you for the amazing ring. What a BEAUTIFUL ring it is!!!! She loved it and said yes, of course! It is a brilliant diamond and ring, too. You did a FANTASTIC job of helping me with this and I will be referring everyone I know to you, no doubt. Thanks for helping me with my engagement, she LOVES the ring.
John P, Ohio, USA

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