Whiteflash was a pleasure to work with!
June 11, 2016

Whiteflash was a pleasure to work with!

I work for a company that is renowned for customer service. Needless to say, I have very high standards. Unfortunately, far too often they simply are not met. That was not the case with WhiteFlash. WF was a pleasure to work with, met commitments, provided great advice, and reassured me throughout the process that my (large) investment was being handled professionally. Everyone had a role to play in the process, but no one ever gave me the impression anything was 'not my job'. When an individual I was working with was unavailable, someone else was always there to step in and that person knew exactly what to do. No delays, no excuses, no 'she'll get back to you'. In the end, I selected a stone and a setting, WF put them together, sent me the ring and my (now) fiancee could not be happier with the result. I certainly don't plan on going through this exact process again :) but if I ever did, I'd do it with WhiteFlash!
Lee V, Rhode Island, USA

RECENT REVIEWS

It's been 10 years since I first purchased my engagement ring from Whiteflash.
May 15, 2024
When I called to buy an anniversary ring, they were amazing help and found me exactly what I was looking for. The service is seriously top-notch and you always get incredible looking pieces. I will be getting more in the future, thank you!
Michael L, Michigan, USA
Necklace is over the top nice. She Loved It!!!!
May 15, 2024
Thank you so much for the quick shipment, customer service has been over the top and I will certainly return my jewelry business to Whiteflash. Necklace is stunning!
Eric S, South Carolina, USA
The presentation was amazing and the ring itself is absolutely stunning
May 13, 2024
After spending almost 200 hours of research, visiting local jewelry stores, scouring subreddit forums, and reading through different articles, Whiteflash continued to come up as a potential suitor for my engagement ring search. Because this was my first experience in buying a diamond, the amount of research I did was very much needed. However, it was this article - https://beyond4cs.com/shapes/round/ideal-proportions/ that really helped me understand what it was that I needed to be looking for when analyzing the proper proportions of a diamond. For my fiancée, the size of the diamond was most important, but I soon realized that there was much more to look for besides the carat, clarity, cut, & color. The beyond4cs article mentioned Whiteflash, but I continued to explore other vendors, a few of which I had come across on the r/labdiamond subreddit. There are cheaper options out there, but when making such a big purchase it is important to take into account the comfort in knowing that you're dealing with a reputable company. Whiteflash ultimately provided me with that comfort. They set up their website with the functionality that is required to find the ideal proportions for a diamond. It's incredibly user-friendly and provides one with many options to choose from. When I found what I needed (round brilliant 3.2 carat, F, VVS2, Ideal cut) I had initially planned to purchase the loose diamond and have it set by a local jeweler. Ultimately, I saw that Whiteflash had the exact setting that my fiancée wanted, and their turnaround time for having the ring completed was about 5 business days, which worked out perfectly as I was going to be in Houston on a work trip. Becca stayed in contact with me to anticipate my arrival and met with me during the pickup. The presentation was amazing and the ring itself is absolutely stunning. I know this review is a bit longwinded, but I just want to stress how awesome the Whiteflash team is. I was nervous making such a huge purchase online and buying a diamond that I had not actually seen in-person until it was completed, but this is a great company to work with and go out of their way to make you feel comfortable with the process. Most notably, my fiancée loves her ring and showing it off is now her new favorite pastime.
Alexander H, Ohio, USA
The ring looks beautiful.
May 10, 2024
Beautiful oval diamond engagement ring, shipped super fast (had it in hand in ~ 10 days). Shipped to the store in Sugarland. Shopped all the big and small online stores for lab grown diamonds and White flash had some of the most competitive prices. Liza took care of me at first but multiple staff members were very communicative and helpful.
Marcus H, Texas, USA

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