We are very happy with the ring!
January 17, 2024

We are very happy with the ring!

We weren't sure where to start our online search. There are lots of places to buy engagement rings online. Some are more trustworthy than others. This trust is just one of the aspects that set Whiteflash apart. They are transparent with their diamonds; they have the data (ASET, Hearts and Arrows, and Idealscope images) to actually know what you're buying. Diamonds are a beautiful part of nature, but it is important to remember there is a science behind them. I HIGHLY recommend you start your diamond/engagement ring search by learning about it. Of course there are the 4 C's, but there is a lot more nuance to them than just a single sentence on each one. The Whiteflash site is a great place to start your learning. Of course, you're not going to be a pro in it. This is where the customer service at Whiteflash comes in. We worked with Becca and she was fantastic! Initially, my fiancée and I thought we'd do a custom ring. After working with Becca we decided it wasn't best for us since custom rings aren't returnable (this is the policy everywhere) and we were already stepping into unknown territory buying a ring online. Given this, we appreciated Whiteflash's 30-day return policy (thankfully we didn't need to use it). Over the course of months, I talked/emailed with Becca to learn more about everything (the diamonds, the rings, the Whiteflash process). She patiently answered all my questions and never pressured a sale. And she was quick to respond. The first time I asked her a question about a diamond, she sent me a detailed explanation/response with annotated images. This was within a day. Another time, she sent me extra videos (on the website they have both images and videos) of the diamonds. Again, this was within a day. With her responsiveness, it felt like we were just shopping in a store. Whiteflash is trustworthy. Whiteflash is customer-oriented. What about Whiteflash's quality? The quality of Whiteflash is superb. A diamond's cut is the most important aspect. That's what gives it shine, fire, brilliance, and sparkle. Whiteflash's A Cut Above diamonds are referred to as super ideal cut. That sounds great but do they look good? Yes, and they have the data to prove it. The diamond's cut is superb. The ring's workmanship is clean and professional. Very happy. :) Thanks for all the help making this a reality. And an extra thank you for getting us the ring right before the holidays. That made it extra special for us! My fiancée and I started looking at engagement rings during the summer of 2023. We first looked in stores, but decided to go the online route due to the large markups, pushy/confrontational salesmen, and lack of detailed diamond data/information. We love the ring we got from Whiteflash with Becca's help. We were nervous about the whole online process but they made it easy! We would buy again from Whiteflash.
Cherag K, Massachusetts, USA

RECENT REVIEWS

She really liked the ring! The size is perfect too.
June 23, 2025
Excellent service — they helped me remotely choose a diamond and an engagement ring. They offered alternative options, sent extra photos and videos, and answered all my questions. Everything was handled professionally and with care — no pushing. They also assisted with delivery and customs procedures in the destination country (Portugal, in my case). Special thanks to Becca.
Timofei K, Portugal
The ring came out perfect, I love the sparkle!
June 18, 2025
Becca was amazing to work with in picking out my engagement ring! She answered all of my questions and made it such an easy process.
Ivan G, California, USA
The ring is absolutely stunning. I’m so grateful to have worked with Becca and Whiteflash.
June 16, 2025
I worked with Becca at Whiteflash to purchase a ring for my 25th wedding anniversary, and the entire experience was exceptional. Becca is truly amazing. I was quite indecisive and changed my mind several times, but I didn’t feel rushed or pushed toward a more expensive option. She gave me space to think, answered all my questions, and made sure the decision was completely mine. Becca also sent me several pictures and videos, which were super helpful in making comparisons and narrowing down my choices. The entire process was seamless, and to top it off, the ring arrived earlier than scheduled—an unexpected and very welcome surprise! Whiteflash professionalism, transparency, and commitment to customer satisfaction truly stood out. I can’t recommend them highly enough!
Deborah H, North Carolina, USA
I just picked up the ring Tuesday and I have to say, it is better than I could have ever imagined!
June 13, 2025
When I opened up the ring box I was shocked as to how perfect it looked. The whole process with you and your team was so seamless and you were so helpful the entire way through. I truly appreciate everything you have done for this big step in my life and am so happy that I found Whiteflash! Thank you for all of your help!
Austin P, Texas, USA

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