We are very happy with the ring!
January 17, 2024

We are very happy with the ring!

We weren't sure where to start our online search. There are lots of places to buy engagement rings online. Some are more trustworthy than others. This trust is just one of the aspects that set Whiteflash apart. They are transparent with their diamonds; they have the data (ASET, Hearts and Arrows, and Idealscope images) to actually know what you're buying. Diamonds are a beautiful part of nature, but it is important to remember there is a science behind them. I HIGHLY recommend you start your diamond/engagement ring search by learning about it. Of course there are the 4 C's, but there is a lot more nuance to them than just a single sentence on each one. The Whiteflash site is a great place to start your learning. Of course, you're not going to be a pro in it. This is where the customer service at Whiteflash comes in. We worked with Becca and she was fantastic! Initially, my fiancée and I thought we'd do a custom ring. After working with Becca we decided it wasn't best for us since custom rings aren't returnable (this is the policy everywhere) and we were already stepping into unknown territory buying a ring online. Given this, we appreciated Whiteflash's 30-day return policy (thankfully we didn't need to use it). Over the course of months, I talked/emailed with Becca to learn more about everything (the diamonds, the rings, the Whiteflash process). She patiently answered all my questions and never pressured a sale. And she was quick to respond. The first time I asked her a question about a diamond, she sent me a detailed explanation/response with annotated images. This was within a day. Another time, she sent me extra videos (on the website they have both images and videos) of the diamonds. Again, this was within a day. With her responsiveness, it felt like we were just shopping in a store. Whiteflash is trustworthy. Whiteflash is customer-oriented. What about Whiteflash's quality? The quality of Whiteflash is superb. A diamond's cut is the most important aspect. That's what gives it shine, fire, brilliance, and sparkle. Whiteflash's A Cut Above diamonds are referred to as super ideal cut. That sounds great but do they look good? Yes, and they have the data to prove it. The diamond's cut is superb. The ring's workmanship is clean and professional. Very happy. :) Thanks for all the help making this a reality. And an extra thank you for getting us the ring right before the holidays. That made it extra special for us! My fiancée and I started looking at engagement rings during the summer of 2023. We first looked in stores, but decided to go the online route due to the large markups, pushy/confrontational salesmen, and lack of detailed diamond data/information. We love the ring we got from Whiteflash with Becca's help. We were nervous about the whole online process but they made it easy! We would buy again from Whiteflash.
Cherag K, Massachusetts, USA

RECENT REVIEWS

April 26, 2024
My first impression… beautiful and elegant packaging and when I got to the little wooden boxes (finally) WOW!!! That’s what’s blurted out of my mouth. The rings are GORGEOUS!!! The design is exactly what I want, but diamond looks bigger than I’d imagined. My husband was there when I opened the box, his first comment was “they’re very bright and white. I like them”. I also sent couple of pictures to my daughter and her response was “it’s very pretty and massive”. I got the rings and here are couple of pictures. They look gorgeous, and I love it. I think we’ve achieved the wow factor, right Becca? Thanks for helping me find the custom cut diamond, with the best light performance, and the perfect settings. It’s been a pleasant experience. Please also let Evan know I appreciate his patience working with me to get it right.
Tiffany T, Texas, USA
April 26, 2024
Just wanted to thank you again for all of your work and correspondence. Top notch service, all around! The box is pretty sweet too.
Ray, Connecticut, USA
April 26, 2024
I wish the pics could capture the brilliance of the diamonds but I’m sure you can imagine. The rings is just a tiny bit large. Not quite enough to resize it I think. That’s the only thing that worries me — the thought that I could lose it! Thanks so much for all your help to make my dream ring a reality!!!
Stacie I, California, USA
April 25, 2024
I was able to get the ring of my wife's dreams and the quality is second to none thanks again Liza you are my go to for jewelry from here on out.
Chris E, Texas, USA

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