Everything went perfectly?ˆ¦and she said yes?ˆ¦it was really exciting although I was kind of nervous.
December 23, 2005

Everything went perfectly?ˆ¦and she said yes?ˆ¦it was really exciting although I was kind of nervous.

Everything went perfectly?ˆ¦and she said yes?ˆ¦it was really exciting although I was kind of nervous. However, the ring is a little big for her, even after all the work I did to get the right size it?ˆ™s still big. I followed the shoe size convention, measured other rings that she wears on her right hand, asked relatives and everything, but it still didn?ˆ™t work out. We went to a local Hawaii jeweler and he said the ring we have is a big 6.5, almost a 7 and what Carly really needs is something between a 5 and 5.5, like a big 5 or 5.25 size. The jeweler recommended that we just send it back and have it resized or reset. I am willing to pay whatever is necessary to get the same ring, same setting but in the right size?ˆ¦I can?ˆ™t believe I was so off on size (actually none of us can). I just want to know what our options are to get the right ring size. I do not intend to get a refund on the ring at all because I completely love it, but most of the packaging material (box, etc.) is up in Washington state. Please let me know how we can proceed. We are also not on any time table, so I also wanted to discuss keeping the ring until we return to Washington on Jan. 4th (which put us past the 10-day return period), but then Fedexing back as soon as we return home to get it resized or reset, whatever is necessary. Most importantly she said yes, so now working out all the details is the main thing ;) Thanks for all your help, I could not have gone through this without your help,
Justin, Arizona, USA

RECENT REVIEWS

April 22, 2024
They were willing and able to resolve issues efficiently and quickly.
Cho J, Singapore
April 22, 2024
We love the new diamond and new ring as a whole! Thank you again so much.
Sean T, New York, USA
April 21, 2024
As soon as I showed I was interested in buying a ring I was assigned a diamond consultant. Michelle was knowledgeable, but not pushy and helped the whole process run very smooth. The end result was perfect and when I popped the big question on a gondola in Venice, the ring I bought at Whiteflash was the perfect finishing touch. I will soon be back to Whiteflash get my wife-to-be's wedding ring and know it will be a great experience.
Peter M, California, USA
April 20, 2024
This place is truly awesome in terms of customer service, finding the right diamond and/or ring, and prices that make sense. First customer service is phenomenal I asked if a specific date is possible and they delivered as asked for and communicated with progress the whole way, they really have an unbeatable trade in policy along with a huge selection of ring types and styles way more than my local high end jeweler. Lastly, prices that make sense where you have an idea how much the type of diamond costs but not trying to sell a premium for a brand or this is more "sparkly" so it is 3x cost. "A path opens to those who are honest." Brittany and America are fantastic!
Davie P, Illinois, USA

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