Everything went perfectly?ˆ¦and she said yes?ˆ¦it was really exciting although I was kind of nervous.
December 23, 2005

Everything went perfectly?ˆ¦and she said yes?ˆ¦it was really exciting although I was kind of nervous.

Everything went perfectly?ˆ¦and she said yes?ˆ¦it was really exciting although I was kind of nervous. However, the ring is a little big for her, even after all the work I did to get the right size it?ˆ™s still big. I followed the shoe size convention, measured other rings that she wears on her right hand, asked relatives and everything, but it still didn?ˆ™t work out. We went to a local Hawaii jeweler and he said the ring we have is a big 6.5, almost a 7 and what Carly really needs is something between a 5 and 5.5, like a big 5 or 5.25 size. The jeweler recommended that we just send it back and have it resized or reset. I am willing to pay whatever is necessary to get the same ring, same setting but in the right size?ˆ¦I can?ˆ™t believe I was so off on size (actually none of us can). I just want to know what our options are to get the right ring size. I do not intend to get a refund on the ring at all because I completely love it, but most of the packaging material (box, etc.) is up in Washington state. Please let me know how we can proceed. We are also not on any time table, so I also wanted to discuss keeping the ring until we return to Washington on Jan. 4th (which put us past the 10-day return period), but then Fedexing back as soon as we return home to get it resized or reset, whatever is necessary. Most importantly she said yes, so now working out all the details is the main thing ;) Thanks for all your help, I could not have gone through this without your help,
Justin, Arizona, USA

RECENT REVIEWS

She loved the ring and especially the diamond!
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I cannot say enough great things about working with Becca. From start to finish, she was incredibly transparent, knowledgeable, and genuinely focused on helping me make the right decision. Buying a diamond can be overwhelming, but Becca made the entire process feel clear, comfortable, and even exciting. She went above and beyond by providing detailed ASET/Idealscope images, photos, and videos of the selected diamond, which made a huge difference in understanding its quality and performance. Becca’s professionalism, responsiveness, and attention to detail were exceptional. Thanks to her guidance, I felt completely confident in my purchase and couldn’t be happier with the result. I would highly recommend Becca to anyone looking for expert advice, transparency, and an outstanding diamond-buying experience.
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Absolutely beautiful - love it!! Happy holiday and many thanks!
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Becca was great answering any questions I had and providing photos and videos of the diamonds that I was interested in. Every diamond that they showed me was gorgeous and I ended up picking a 2.09ct from their precision lab. They held it for me with a $1k refundable deposit while we were discussing a custom ring. They were very patient with me as I changed the ring design a few times and worked with me until I was 100% happy with the design! After paying for the diamond and ring, it took a little over 4 weeks. It came with a Cherry Wood Ring Box, which is a little on the bigger side, and nice packaging, including all of the diamond certifications. I would highly recommend Whiteflash! The actual diamond/ Ideal-scope/ASET/and Actual Hearts images/videos of their vetted diamonds basically guarantee you'll get a high performance round diamond (if that's what you're going for)!
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My experience with Whiteflash was incredible!
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From day one, Becca helped me out with the process. I was able to get in touch with her over email and on the phone. She is very patient, explained everything so well, and took the stress out out of the process. She remained in touch throughout and kept me updated. She was very helpful with the stone and ring selection and sent really good pictures and videos of the stone once it was brought in by them. The ring I selected was originally meant for a round stone (and I wanted an oval), and she was quickly able to check for me if that request could be accommodated by the ring-maker. As for the website itself, the experience there was great as well. The filters present on the site for searching stones are great, and I was easily able to narrow down my selection to a handful of stones after I did my research on diamonds (which btw, I would highly recommend - it is pretty cool to know all these cool details about diamonds). The service (aside from Becca) was also very great. They were patient and helped me process my payment through my preferred method.
Sumit B, North Carolina, USA

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