Whiteflash made the whole experince very easy and comforting
May 21, 2003

Whiteflash made the whole experince very easy and comforting

She said yes. Thank you so much for all your help. As mentioned in previous emails I had multiple problems dealing with online vendors. They were quick to make the sale and when I recieved the merchandise it was very disappointing. Not to mention trying to get my money back from them. This was not the case when I found you and Whiteflash.com You were very aware of my past situation and did a wonderful job just listening rather than selling. You understood that I was ""burnt"" once before and did everything you could to alleviate the stress and frustration I had encountered in my previous experience. Rather than setting the diamond first you sent me the stone to examine so then I could be confident this was what I wanted. After I recieved the stone and sent to Vatche you again had the ring sent to you and your staff at Whiteflash.com to examine. You made the whole experince very easy and comforting. Every call I made and email I sent was returned in a timely mannor. This ring that we purchase is a symbol of something much larger and you and Whiteflash.com know that, unlike many others out there. Again, thank you for your time, concern and commitment to making this a positive experience for me. I truly appreciate your efforts. Attached is a picture of me and my fiance. The picture is taken on our balcony over looking the Papagayo bay in Costa Rica where I proposed to her days earlier, it was beautiful.
Joe S., England

RECENT REVIEWS

May 22, 2022
It was exactly as I expected. I appreciate all your help in making the decision about what ring and diamond to consider. Your assistance and the information you provided were key factors in my decision. Thank you again!
Diane H, Maine, USA
March 25, 2022
Thanks to all the staff for their contributions to the making of my ring. I continue to be madly in love with my ring. It is a dream come true for me. Thank you for your assistance in choosing the diamonds. Your service all around is exemplary. We couldn’t be more pleased
Faye B, Tennessee, USA
January 28, 2022
All the information about the diamonds is available, including some that you will find at few other places like Idealscope, ASET and Hearts&Arrows images. Customer service is extremely helpful and proactive. Everything went very smoothly and I would definitely recommend them.
Philippe T, Switzerland
January 26, 2022
Showed up and everything is great! Thanks.
Michael T, Indiana, USA

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