Whiteflash made the whole experince very easy and comforting
May 21, 2003

Whiteflash made the whole experince very easy and comforting

She said yes. Thank you so much for all your help. As mentioned in previous emails I had multiple problems dealing with online vendors. They were quick to make the sale and when I recieved the merchandise it was very disappointing. Not to mention trying to get my money back from them. This was not the case when I found you and Whiteflash.com You were very aware of my past situation and did a wonderful job just listening rather than selling. You understood that I was ""burnt"" once before and did everything you could to alleviate the stress and frustration I had encountered in my previous experience. Rather than setting the diamond first you sent me the stone to examine so then I could be confident this was what I wanted. After I recieved the stone and sent to Vatche you again had the ring sent to you and your staff at Whiteflash.com to examine. You made the whole experince very easy and comforting. Every call I made and email I sent was returned in a timely mannor. This ring that we purchase is a symbol of something much larger and you and Whiteflash.com know that, unlike many others out there. Again, thank you for your time, concern and commitment to making this a positive experience for me. I truly appreciate your efforts. Attached is a picture of me and my fiance. The picture is taken on our balcony over looking the Papagayo bay in Costa Rica where I proposed to her days earlier, it was beautiful.
Joe S., England

RECENT REVIEWS

May 18, 2021
She very much loves it and very proud of her ring. Very much look forward to purchasing the matching ring, your customer service is 2nd to none. First class and I’m forever grateful. Thanks again!
Nigel W, Australia
April 09, 2021
Sparkle is more than we anticipated.
Peter K, Ohio, USA
April 05, 2021
My fiancée loves it which is most important. All good. Thanks again.
Perry S, Colorado, USA
April 05, 2021
We both love the ring and the new diamonds are fabulous. They complement my mother’s stone so well, I not sure if I ever saw it sparkle so brilliantly. We love the setting, the whole package is fabulous. Thank you for your time and effort. Truly impressed with the whole Whiteflash team.
John G, Massachusetts, USA

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