Whiteflash made the whole experince very easy and comforting
May 21, 2003

Whiteflash made the whole experince very easy and comforting

She said yes. Thank you so much for all your help. As mentioned in previous emails I had multiple problems dealing with online vendors. They were quick to make the sale and when I recieved the merchandise it was very disappointing. Not to mention trying to get my money back from them. This was not the case when I found you and Whiteflash.com You were very aware of my past situation and did a wonderful job just listening rather than selling. You understood that I was ""burnt"" once before and did everything you could to alleviate the stress and frustration I had encountered in my previous experience. Rather than setting the diamond first you sent me the stone to examine so then I could be confident this was what I wanted. After I recieved the stone and sent to Vatche you again had the ring sent to you and your staff at Whiteflash.com to examine. You made the whole experince very easy and comforting. Every call I made and email I sent was returned in a timely mannor. This ring that we purchase is a symbol of something much larger and you and Whiteflash.com know that, unlike many others out there. Again, thank you for your time, concern and commitment to making this a positive experience for me. I truly appreciate your efforts. Attached is a picture of me and my fiance. The picture is taken on our balcony over looking the Papagayo bay in Costa Rica where I proposed to her days earlier, it was beautiful.
Joe S., England

RECENT REVIEWS

Thanks to Becca and her team for making a memory!!
April 20, 2026
My wife and I are near our 50th wedding anniversary. I wanted to wow her with an unforgettable anniversary gift, something that showed her how much these almost 50 years have meant to me. And what better way that to present her with the diamond we could not even think about buying where we were married. We were like many young couples all those years ago - in love plus broke and poor!! I did my research and came up with some specs, which were amended many, many times! I looked at the various reputable online dealers as well as brick and mortar retail stores too. A few (very few actually) were receptive to taking on my challenge to find that special stone per my specs. While not the first to present a "find," Becca of Whiteflash in Sugar Land TX was the first to find a stone that was so very close to having it all. Now, I did not know it was going to be the one, but after asking all the crazy questions of Becca and putting her and the diamond through the gauntlet, it became "the one." Becca's 17 years of experience became invaluable in helping me make the right decision, a decision that was not taken lightly because the diamond was for a very special purpose and it did cost a dollar or two as well!! While we did not live exactly down the road from Sugar Land, my wife and I took off on a road trip to meet Becca in person as well as actually see the diamond. It was stunning for sure. We made the purchase and are on our way to making this the 50th wedding anniversary gift I only dreamed of. Thanks to Becca and her team for making a memory!!
Jim F, Arkansas, USA
We absolutely love the ring and the diamond.
April 17, 2026
We genuinely can’t stop staring at it. It’s truly mesmerizing. We really appreciate all the time and care you put into helping us find the perfect piece. Thank you for everything, Becca!
Nikoloz B, New York, USA
The proposal was a success!
April 14, 2026
Becca made the ring process effortless, smooth from beginning to end with lightning-fast responses to all my questions. Highly recommend working with her!
Justin B, California, USA
Whiteflash managed to put a big smile on our faces. I'm a happy customer.
April 06, 2026
I was initially a little bit worried about getting a diamond ring online. However, this whole experience turned out to be extremely positive. Customer service was great. The entire staff was very professional and friendly. I was fortunate to work with Michelle, Jennifer, and Mariah. I was kept updated during the entire process. Shipping was fast, and I received the ring on the expected date. The ring exceeded my expectations, and my wife has been more than thrilled to wear it. Even the packaging looks as good as what is inside.
Francisco L, Tennessee, USA

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