Whiteflash made the whole experince very easy and comforting
May 21, 2003

Whiteflash made the whole experince very easy and comforting

She said yes. Thank you so much for all your help. As mentioned in previous emails I had multiple problems dealing with online vendors. They were quick to make the sale and when I recieved the merchandise it was very disappointing. Not to mention trying to get my money back from them. This was not the case when I found you and Whiteflash.com You were very aware of my past situation and did a wonderful job just listening rather than selling. You understood that I was ""burnt"" once before and did everything you could to alleviate the stress and frustration I had encountered in my previous experience. Rather than setting the diamond first you sent me the stone to examine so then I could be confident this was what I wanted. After I recieved the stone and sent to Vatche you again had the ring sent to you and your staff at Whiteflash.com to examine. You made the whole experince very easy and comforting. Every call I made and email I sent was returned in a timely mannor. This ring that we purchase is a symbol of something much larger and you and Whiteflash.com know that, unlike many others out there. Again, thank you for your time, concern and commitment to making this a positive experience for me. I truly appreciate your efforts. Attached is a picture of me and my fiance. The picture is taken on our balcony over looking the Papagayo bay in Costa Rica where I proposed to her days earlier, it was beautiful.
Joe S., England

RECENT REVIEWS

March 01, 2019
She loves it! The ring came out better than expected and I really appreciate the Diamond Consultant's expertise on which diamond to select. Thanks again for all your help! For the price I paid the local jewelers could not even come close.
Benjamin H, Rhode Island, USA
December 20, 2018
The ring looks fabulous, exactly what I had in mind! Thank you so much for all your efforts and making sure it got to me on time even after the slight delay!
Balazs C, Canada
December 17, 2018
It was amazing :) She loved it.
Anantha T, Washington, USA
November 09, 2018
We received the ring a couple weeks ago and I have been wearing it the last few days. It is beautiful and super sparkly. We are very impressed with the quality and workmanship; it is one of the most beautiful rings I have seen and I am happy that it is mine. Thank you for all your help, you have been very professional and wonderful to work with.Everyone I had come in contact with has been very responsive and helpful. Your team provided superb customer service.
Boingoc L, California, USA

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